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Assistant Manager(05814) - 118 Highway 231 South Suite B

Job Description

Born to Lead

Being a Domino's Assistant Manager is more than just a job - it's a career. We're all about fun, but we take your career ambitions very seriously. As someone that likes a challenge, you'll love sinking your teeth into life as a Domino's manager. We want our people to enjoy coming to work, and Domino's managers are no different. Yes, you're responsible for the success of the store and its staff, but we still want you to enjoy achieving it. Chances are if you're having fun, everyone is.
Domino's Pizza loves Domino's people
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Asst Manager that's exactly what you can be. You'll get to flex your creative muscles, thinking up new ways to drive Domino's fun culture. Sell more pizza, have more fun! It's as simple as that. You'll have the chance to progress far quicker here. If you like the thought of managing your own million-dollar business, then Domino's Pizza is the place for you.
Drive your own career
Being a Domino's Assistant Manager isn't your average management gig. Domino's managers aren't just concerned with their own training; they're constantly supporting and pushing the team to go that one better. It's what makes it such a rewarding place to work. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as Assistant Managers and today are successful Domino's franchise owners. From assistant manager to general manager to franchisee, our stores offer a world of opportunity.
Job Requirements and Duties
As an Assistant Manager, you are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition, you’ll be responsible for Staffing, Paperwork, Cost Controls, Cash Control, Food Management, Work to a Schedule, Perfect Image and Adherence to Standards, Great Customer Service, Attendance & Punctuality, Transportation to/from work, Store Cleanliness, Marketing, and Profitability
Those are the basics, but here’s what else you can expect:
General Job Duties
· Operate all equipment
· Stock ingredients from delivery area to storage, work area, walk-in cooler
· Prepare product
· Receive and process telephone orders
· Take inventory and complete associated paperwork
· Clean equipment and facility approximately daily
Communication Skills
· Ability to comprehend and give correct written instructions
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
· Must be able to make correct monetary change
· Verbal, writing, and telephone skills to take and process orders
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
· Ability to enter orders using a computer keyboard or touch screen
Work Conditions
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
· Sudden changes in temperature in work area and while outside
· Fumes from food odors
· Exposure to cornmeal dust
· Cramped quarters including walk-in cooler
· Hot surfaces/tools from oven up to 500 degrees or higher
· Sharp edges and moving mechanical parts
Sensing
· Talking and hearing on telephone
· Near and mid-range vision for most in-store tasks

Additional Information

· Depth perception
· Ability to differentiate between hot and cold surfaces
Temperaments
· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Physical Requirements including, but not limited to the following:
Standing
· Most tasks are performed from a standing position
Walking
· For short distances for short durations
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
· Cases are usually lifted from floor and stacked onto shelves up to 72high
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
Pushing
· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push
· Trays may also be pulled
Climbing
· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station
· Toe room is present, but workers are unable to flex their knees while standing at this station
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
· Forward bending is also present at the front counter and when stocking ingredients
Crouching/Squatting
· Performed occasionally to stock shelves and to clean low areas
Reaching
· Reaching is performed continuously; up, down and forward
Hand Tasks
· Eye-hand coordination is essential; use of hands is continuous during the day
· Frequently activities require use of one or both hands
· Shaping pizza dough requires frequent and forceful use of forearms and wrists
Domino's Glassdoor Company Review
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Domino's DE&I Review
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CEO of Domino's
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Russell Weiner
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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(05814) - 118 Highway 231 South Suite B, Domino's

If you're looking for a fulfilling and fun career opportunity, you might want to consider becoming an Assistant Manager at Domino's in Ozark, AL! At Domino's, we believe that being an Assistant Manager is not just a job – it's a pathway to success! You're not just here to manage a store; you're here to inspire a team and drive results while having a great time. From overseeing daily operations to controlling costs, managing inventory, and ensuring exceptional customer service, this role will keep you engaged and challenged. You'll be the heartbeat of the store, setting the example for your crew and leading by experience. Plus, with a culture that values creativity, you'll have space to innovate and introduce new ideas that spice up our fun-loving environment. Imagine managing your own million-dollar business and climbing the career ladder – many of our Assistant Managers eventually become franchise owners! So if you have strong communication skills, the ability to thrive in a fast-paced environment, and the drive to help your team succeed, then this position might just be calling your name. At Domino's, we recognize and appreciate the unique talents of each individual, fostering a workplace where everyone can shine. Join us and be a part of something special – we can't wait to see what you bring to our team!

Frequently Asked Questions (FAQs) for Assistant Manager(05814) - 118 Highway 231 South Suite B Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's?

As an Assistant Manager at Domino's, your main responsibilities include overseeing store operations during your shifts, managing cost controls, inventory control, cash control, and ensuring excellent customer service. You'll motivate your team, ensure adherence to company policies, and create a positive work environment that drives success.

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What qualifications do I need to become an Assistant Manager at Domino's?

To become an Assistant Manager at Domino's, you typically need a high school diploma or equivalent, along with some managerial experience in a fast-paced environment. Strong communication and leadership skills are essential, as well as a willingness to work varying hours, including nights and weekends.

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How does working at Domino's promote career growth for an Assistant Manager?

Working at Domino's as an Assistant Manager opens up many career growth opportunities. Many employees start their careers in this position and progress to General Manager or even Franchise Owner. The supportive work culture and commitment to employee development make it easy to advance your career.

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What skills are essential for an Assistant Manager position at Domino's?

Key skills essential for the Assistant Manager position at Domino's include strong communication abilities, excellent problem-solving skills, adaptability, and the ability to motivate a team. Basic math skills for cash handling and inventory management are also crucial.

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What does a typical day look like for an Assistant Manager at Domino's?

A typical day for an Assistant Manager at Domino's involves managing daily operations, supervising staff, ensuring compliance with health and safety regulations, processing customer orders, and maintaining the cleanliness of the store. Each day varies, keeping the job exciting and dynamic!

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Common Interview Questions for Assistant Manager(05814) - 118 Highway 231 South Suite B
How would you handle a difficult customer at Domino's?

When handling a difficult customer at Domino's, it's important to remain calm and listen actively to their concerns. Acknowledge their feelings, apologize where necessary, and offer solutions. The goal is to resolve the issue while ensuring customer satisfaction.

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What strategies would you implement to improve team performance as an Assistant Manager?

To improve team performance as an Assistant Manager, I would focus on open communication, provide regular feedback, and recognize individual accomplishments. Implementing team-building activities and setting achievable goals can also motivate staff and enhance performance.

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Can you describe your experience with inventory management?

I have experience with inventory management that includes tracking stock levels, placing orders, and conducting regular audits to minimize waste. I believe in maintaining accurate records to ensure efficient operations and prevent shortages.

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How do you motivate your team during busy times at the store?

During busy times, I motivate my team by maintaining a positive attitude, providing encouragement, and helping out with tasks on the floor. I would celebrate small wins during peak hours to boost morale, ensuring everyone feels valued and part of a team effort.

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Describe how you would ensure excellent customer service at Domino's?

Ensuring excellent customer service at Domino's starts with training staff on company standards and emphasizing the importance of friendly interactions. I would lead by example, demonstrating empathy and responsiveness in every customer interaction.

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What do you think are the key qualities of a successful Assistant Manager?

Key qualities of a successful Assistant Manager include strong leadership skills, the ability to multitask, and a proactive approach to problem-solving. Additionally, adaptability to changing circumstances and a passion for delivering an exceptional customer experience are vital.

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How would you handle conflict among team members?

Handling conflict among team members requires diplomatic communication and active listening. I would encourage the individuals to express their concerns and facilitate a discussion to reach a mutual understanding, focusing on team goals to resolve differences.

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What techniques do you use to monitor and control costs?

To monitor and control costs effectively, I rely on tracking daily sales and expenditure, analyzing inventory levels, and adjusting orders accordingly. Regular audits and staff training on cost-saving measures also help keep expenses in check.

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How do you prioritize tasks in a busy work environment?

In a busy work environment, I prioritize tasks by assessing urgency and impact. I create a quick checklist in my mind or on paper to ensure that essential tasks, like ensuring customer satisfaction and order accuracy, are completed first.

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What would you do to promote a fun work culture at your Domino's store?

To promote a fun work culture at my Domino's store, I would organize team-building activities, encourage staff to share ideas for improving the workplace, and celebrate achievements together. A positive atmosphere can lead to increased motivation and job satisfaction.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 2, 2025

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