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Assistant Manager(06607) - 8141 Mesa Dr #C

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(06607) - 8141 Mesa Dr #C, Domino's

Hey there! Are you ready to step up your game and take on an exciting role with Domino's Pizza as an Assistant Manager? Located at 8141 Mesa Dr #C in Austin, TX, this is your chance to show the world what great leadership looks like. This isn't just about making sure the pizzas are perfect - it's about building a fantastic team that works well together and serves our amazing customers with passion. You'll be responsible for everything during your shift, from handling inventory to ensuring top-notch customer relations. With your strong judgment and multitasking skills, you'll set the example for your crew, fostering a fun and flexible work atmosphere. Plus, you'll gain valuable experience that can take you far in your career, whether you end up as a general manager or even a franchise owner down the line! At Domino's, diversity is celebrated, and we value the contributions of every team member because that's how we become the best pizza delivery company in the world. So, if you’re born to lead, have a knack for problem-solving and a love for pizza, we can't wait for you to apply and show us what you’ve got!

Frequently Asked Questions (FAQs) for Assistant Manager(06607) - 8141 Mesa Dr #C Role at Domino's
What responsibilities does an Assistant Manager at Domino's Pizza have?

As an Assistant Manager at Domino's Pizza, your primary responsibilities include overseeing daily operations, managing staff, ensuring adherence to company policies, and enhancing customer satisfaction. You will handle inventory control, cash management, and staff scheduling, while also setting a positive example for your team. With a strong focus on customer service and operational efficiency, you'll play a pivotal role in helping the store achieve its goals.

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What skills are needed to become an Assistant Manager at Domino's Pizza?

To succeed as an Assistant Manager at Domino's Pizza, candidates should have excellent leadership abilities, strong multitasking skills, and a solid understanding of math for managing cash flow and inventory. Good communication skills are essential for interacting with both team members and customers, alongside a knack for problem-solving to handle challenges effectively.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment at Domino's Pizza for an Assistant Manager is fast-paced, dynamic, and team-oriented. You'll find yourself surrounded by energetic colleagues, passionate about delivering an exceptional pizza experience. The atmosphere is fun and flexible, emphasizing teamwork and real-time problem-solving while fostering a culture of respect and inclusivity.

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What advancement opportunities are available for Assistant Managers at Domino's Pizza?

At Domino's Pizza, the career advancement opportunities are plentiful for Assistant Managers. Many team members begin their careers in entry-level positions and climb the ladder to become General Managers, Franchise Owners, or take on corporate roles. The skills and experience gained in this role can open numerous doors within the company.

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What training is provided for new Assistant Managers at Domino's Pizza?

New Assistant Managers at Domino's Pizza receive comprehensive on-the-job training to help them become familiar with company policies, operational procedures, and customer service expectations. This hands-on training prepares you to lead your team effectively while complying with the rigorous standards set by the company.

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What are the physical demands for an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, physical demands include standing for long periods, lifting up to 50 pounds, and moving around to facilitate deliveries. You'll need to perform tasks like assembling pizzas, managing inventory, and keeping the store clean, all while engaging with customers and team members.

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What qualities make a successful Assistant Manager at Domino's Pizza?

A successful Assistant Manager at Domino's Pizza possesses several key qualities, including strong leadership skills, effective communication, problem-solving abilities, and a genuine passion for customer service. The ability to manage stress, adapt to changing situations, and foster a positive work environment is essential for thriving in this role.

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Common Interview Questions for Assistant Manager(06607) - 8141 Mesa Dr #C
How would you handle a stressful situation while supervising staff during a peak time?

When faced with stress during peak times, I would prioritize effective communication and delegation. By breaking down tasks clearly for my team and ensuring everyone has clear roles, we can work together efficiently. I would remain calm, maintain a positive attitude, and motivate my team to focus on delivering exceptional service.

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Can you give an example of how you've demonstrated leadership skills in a previous role?

In my previous role, I led a team project where we were tasked with improving customer satisfaction. I organized team meetings to gather feedback, encouraged team collaboration, and implemented new service protocols. As a result, we notably improved our customer feedback scores and fostered a strong team spirit.

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What approach would you take to motivate your team members?

To motivate my team members, I would recognize their achievements and provide constructive feedback regularly. I believe in setting clear goals and encouraging a sense of ownership over their tasks. Additionally, I would foster an environment of open communication where team members feel comfortable sharing their ideas and concerns.

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How do you prioritize tasks during a busy shift?

During a busy shift, I prioritize tasks by assessing the immediate needs of the business and the team. I would quickly identify which tasks directly impact customer service, such as order processing and inventory management, and delegate other tasks to team members so we can efficiently meet demand without sacrificing quality.

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Describe a time when you successfully resolved a customer complaint.

Once, a customer received the wrong pizza order. I listened to their concerns, apologized sincerely, and offered to replace the order along with a discount on their next purchase. This approach not only resolved the issue but also reinforced the customer's loyalty, demonstrating the importance of excellent customer service.

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How would you manage conflicts between team members in the store?

I would address team conflicts promptly by facilitating a private discussion between the parties involved. I would listen to each perspective, encourage an open dialogue, and help them focus on finding a solution together. By promoting teamwork and understanding, I aim to create a harmonious work environment.

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What steps would you take to ensure the store meets its sales goals?

To ensure the store meets sales goals, I would analyze sales data to identify trends, help create promotions to attract more customers, and train staff on upselling techniques. Keeping a motivated team focused on customer satisfaction can lead to increased sales and repeat business.

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What is your experience with inventory management?

In previous roles, I've handled inventory management by tracking stock levels, forecasting needs based on sales patterns, and coordinating with suppliers. I believe in maintaining organized inventory systems to prevent shortages and optimize supply chain processes.

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Why do you want to work for Domino's Pizza as an Assistant Manager?

I admire Domino's commitment to exceptional customer service and teamwork. The opportunity to advance my career within a reputable company while being a part of a fun atmosphere excites me. I am passionate about pizza and believe my leadership skills can contribute greatly to the team's success.

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How do you ensure compliance with company policies and standards?

To ensure compliance with policies, I would regularly review and communicate expectations to all team members. Additionally, I would lead by example, demonstrating adherence to standards and creating a culture of accountability, where team members feel responsible for maintaining high-quality service.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
November 25, 2024

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