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Assistant Manager(06757) - 1500 Wildcat Dr

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

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What You Should Know About Assistant Manager(06757) - 1500 Wildcat Dr, Domino's

As the Assistant Manager at Domino's Pizza in Portland, Texas, you'll be stepping into a pivotal role that supports our Drive For The Best philosophy. This position is perfect for those who thrive on making things happen and want to lead a team to success. You will oversee everything that happens during your shifts, including cash control, inventory, staffing, and maintaining superior customer relations. Your talent for multitasking and your ability to maintain a positive atmosphere will play a significant role in your team's performance. Becoming the Assistant Manager at Domino's means fostering an environment of excellence and ensuring everyone adheres to company policies and procedures. You’ll be the example your crew looks up to, while you'll also maximise cost controls and food management to guarantee profitability. We offer a flexible and fun workplace, so whether it's overseeing deliveries or maintaining a clean and positive store image, you'll find your role dynamic and rewarding. Working at Domino's not only allows you to share your passion for pizza but also opens up pathways for career advancement; many of our former team members have transitioned from delivery drivers to successful franchise owners. If you're ready to embrace responsibility, make an impact, and share our love for pizza, then this is the perfect opportunity for you! Apply today and show us what you're capable of as a key player at Domino's Pizza!

Frequently Asked Questions (FAQs) for Assistant Manager(06757) - 1500 Wildcat Dr Role at Domino's
What are the primary responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you are responsible for overseeing daily operations during your shift. This includes managing inventory, cash control, and customer relations while ensuring that all policies and procedures are followed. You will lead by example and play a crucial role in training staff, maintaining store cleanliness, and optimizing profitability.

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What qualifications do I need to become an Assistant Manager at Domino's Pizza?

To become an Assistant Manager at Domino's Pizza, you should possess strong communication skills, the ability to multitask, and a knack for judgment. While a background in food service or management is beneficial, what's most important is your willingness to lead a team and adhere to company standards.

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What opportunities for advancement are available for Assistant Managers at Domino's Pizza?

At Domino's Pizza, Assistant Managers have various advancement opportunities. Many staff members start as delivery drivers and work their way up to management positions, general managers, and even franchise owners. The company values internal promotions, providing career paths for ambitious individuals.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment at Domino's Pizza is fast-paced, dynamic, and fun. As an Assistant Manager, you'll experience varying conditions, from busy shifts during peak hours to maintaining store cleanliness. You will enjoy a flexible schedule while being part of a team that prioritizes quality and customer service.

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What essential skills are required for success as an Assistant Manager at Domino's Pizza?

Successful Assistant Managers at Domino's Pizza need to have excellent leadership and communication skills, the ability to manage stress, and a strong focus on customer service. You should also possess basic math skills for inventory management and have the physical stamina to handle a busy store environment.

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Common Interview Questions for Assistant Manager(06757) - 1500 Wildcat Dr
How do you prioritize tasks as an Assistant Manager at Domino's Pizza?

When prioritizing tasks as an Assistant Manager, it's essential to assess what is most urgent and impactful. I focus on customer orders, staff training, and inventory management, ensuring that we're meeting customers' needs while also preparing for future demand.

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Can you give an example of how you've handled a difficult customer situation?

In a previous role, I encountered a customer who had a misunderstanding about their order. I listened actively, empathized with their frustration, and offered a replacement meal as well as a discount. This not only resolved the issue but helped improve our customer relationship.

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What strategies do you use to motivate your team?

To motivate my team, I believe in recognizing individual contributions, fostering a supportive environment, and setting achievable goals that can lead to rewards. Acknowledging achievements during our team meetings goes a long way in building morale.

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How do you ensure compliance with company policies at Domino's Pizza?

Ensuring compliance with company policies starts with leading by example. I make certain that staff members are trained thoroughly on all policies and procedures and conduct regular refreshers to keep everyone aligned with the company's standards.

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What is your approach to managing inventory effectively?

I manage inventory effectively by implementing systematic counts, regular audits, and using detailed software to track stock levels. Keeping a close eye on our most popular items allows me to minimize waste and ensure we are always stocked up.

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Describe a time when you had to make a quick decision in a high-pressure situation.

One night, we had a rush of orders, and the delivery staff were overwhelmed. I stepped in to assist with calls while organizing the team to prioritize orders. This quick action minimized wait times and kept customer satisfaction high.

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How do you handle conflicts among team members?

I address conflicts directly and constructively. I set aside time for the team members to discuss their issues in a neutral setting. Listening to both sides helps resolve misunderstandings quickly and maintains team harmony.

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What do you enjoy most about working at Domino's Pizza?

What I enjoy most about working at Domino's Pizza is the company culture. We all work together towards common goals, and I love witnessing my team excel, knowing that each person plays a vital role in delivering great customer experiences.

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How do you ensure that your team provides excellent customer service?

To ensure excellent customer service, I conduct regular training sessions focusing on communication and problem-solving techniques. I also encourage open feedback from customers to continuously improve our service offerings based on their needs.

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What techniques do you use to maintain a clean working environment?

Maintaining a clean working environment is key in the food industry. I establish a daily cleaning checklist for my team to follow, monitor areas that need additional attention, and lead by example to inspire team members in upholding cleanliness standards.

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Posted 3 months ago

At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
March 30, 2025

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