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Customer Service Rep(02225) - 7100 LOCKWOOD BLVD

Job Description

Enthusiastic, energetic team players needed to join our team. Looking for customer service representatives who are driven and have a positive attitude. Duties will include, but are not limited to answering phones, taking orders, making pizzas, etc. This could be an opportunity for you to take it to the next level as a manager.
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Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(02225) - 7100 LOCKWOOD BLVD, Domino's

Are you an enthusiastic and energetic team player looking for an exciting opportunity in the customer service field? Join us at 7100 Lockwood Blvd as a Customer Service Representative! We're on the hunt for individuals with a positive attitude who are ready to engage with our customers and make their experience delightful. Your day-to-day responsibilities will include answering phones, taking orders, and even making pizzas – all while ensuring that our customers feel valued and satisfied. This role is more than just a job; it’s an opportunity for personal and professional growth. We’re passionate about our team and believe in promoting from within, so if you show dedication and a drive to excel, this could be the stepping stone for you to eventually advance into a management position. If you love fast-paced environments and thrive on providing exceptional customer service, then this is the perfect job for you. Let’s create awesome experiences together!

Frequently Asked Questions (FAQs) for Customer Service Rep(02225) - 7100 LOCKWOOD BLVD Role at Domino's
What are the responsibilities of a Customer Service Representative at 7100 Lockwood Blvd?

As a Customer Service Representative at 7100 Lockwood Blvd, your primary responsibilities will include answering customer phone calls, taking orders accurately, and preparing pizzas. You'll be the first point of contact for our customers, so your role is crucial in ensuring a positive experience for everyone who interacts with us.

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What qualifications are needed for the Customer Service Rep position at 7100 Lockwood Blvd?

The Customer Service Rep role at 7100 Lockwood Blvd requires a friendly and outgoing personality, excellent communication skills, and a passion for customer service. While previous experience in a similar role is beneficial, we are also open to training motivated individuals who demonstrate a strong willingness to learn.

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Is there room for growth in the Customer Service Rep role at 7100 Lockwood Blvd?

Absolutely! At 7100 Lockwood Blvd, we believe in nurturing talent from within. As a Customer Service Representative, if you showcase dedication and strong performance, there will be opportunities to advance to management positions, paving the way for further career development.

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What kind of work environment can a Customer Service Rep expect at 7100 Lockwood Blvd?

Our work environment at 7100 Lockwood Blvd is dynamic, fast-paced, and team-oriented. You'll work alongside passionate colleagues who share your enthusiasm for customer service, making it a fun and engaging place to work.

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What skills should I have to be a successful Customer Service Rep at 7100 Lockwood Blvd?

To excel as a Customer Service Rep at 7100 Lockwood Blvd, you should possess strong interpersonal skills, the ability to handle customer inquiries or complaints with grace, and a knack for multitasking. Being adaptable and having basic cooking skills can also enhance your effectiveness in this role.

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Common Interview Questions for Customer Service Rep(02225) - 7100 LOCKWOOD BLVD
How would you handle a difficult customer as a Customer Service Rep?

When addressing a difficult customer, it's important to listen actively to their concerns, remain calm, and show empathy. Acknowledge their feelings and seek to find a solution that satisfies them while adhering to company policies. This approach demonstrates your commitment to providing great service, a key trait for a Customer Service Representative at 7100 Lockwood Blvd.

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Can you describe your previous customer service experience?

When discussing your experience, focus on specific instances where you successfully resolved customer issues or received positive feedback. Highlight any relevant skills or tasks you've performed that relate to the responsibilities of a Customer Service Representative at 7100 Lockwood Blvd, such as handling phone inquiries or managing orders.

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What do you think makes great customer service?

Great customer service is defined by the ability to listen attentively, respond promptly, and exceed customer expectations. As a Customer Service Representative, you'll need to create memorable experiences by fostering a connection with customers and ensuring they feel valued.

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How do you prioritize your tasks when busy?

Effective prioritization is crucial in a fast-paced environment. I would assess the urgency of customer needs and tackle the most pressing tasks first, while ensuring I stay organized to manage multiple orders and calls efficiently. This skill will be essential as a Customer Service Representative at 7100 Lockwood Blvd.

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Why do you want to work as a Customer Service Rep at 7100 Lockwood Blvd?

I’m excited about the opportunity to work at 7100 Lockwood Blvd because of its positive reputation for customer service and strong team dynamics. I want to be part of a company where I can contribute to creating enjoyable customer experiences and develop professionally within the company.

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Describe a time you went above and beyond for a customer.

When answering this question, share a specific example where you took extra steps to satisfy a customer. Detail the situation, your actions, and the positive outcome or feedback you received. This illustrates your dedication to going the extra mile, a critical quality for a Customer Service Representative.

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How do you handle constructive criticism?

Handling constructive criticism requires a positive and open mindset. I view feedback as an opportunity to grow and improve my skills. In the context of the Customer Service Rep role, being receptive is crucial for ongoing development and providing better service at 7100 Lockwood Blvd.

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What strategies would you use to increase customer satisfaction?

To boost customer satisfaction, I'd focus on effective communication, timely follow-ups, and personalizing interactions. Listening to customer feedback and adapting to their preferences also plays a huge role in fostering loyalty and satisfaction as a Customer Service Representative.

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How would you describe your communication style?

My communication style is friendly, clear, and attentive. I believe it's important to convey information in a way that's easy to understand while also being approachable. This style is essential for someone in the Customer Service Rep position at 7100 Lockwood Blvd, where customer interactions are key.

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What do you know about our company culture at 7100 Lockwood Blvd?

I understand that the culture at 7100 Lockwood Blvd emphasizes teamwork, positivity, and customer satisfaction. The focus on nurturing employees and promoting from within aligns with my career goals and desire to thrive in a dynamic environment.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 1, 2025

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