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Customer Service Rep(02255) - 415 2nd St image - Rise Careers
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Customer Service Rep(02255) - 415 2nd St

Job Description

Customer Service Representative

   

Are you ready to be part of the action?

   

Immediate Openings

   

At Domino’s Pizza, we are searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Be part of a team in a fun and energetic environment!

   

Minimum Age

   

16 years old

   

We Require

   

· Positive Attitude

   

· Self-Motivated

   

· Customer Service Oriented

   

· Willingness to Learn and Excel

   

· Smiling Face

   

· Basic Math Skills

   

What to Expect

   

· Answer phones

   

· Use computer

   

· Greet & visit with customers

   

· Preparation of products

   

· Store cleaning and sanitation

   

· Help with marketing and promotions

   

Job Benefits

   

· Flexible Schedules

   

· Competitive Wages

   

· Paid Training

   

· Career Advancement Opportunities

   

· Meal Discounts

Domino's Glassdoor Company Review
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CEO of Domino's
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Russell Weiner
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Average salary estimate

$25000 / YEARLY (est.)
min
max
$20000K
$30000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(02255) - 415 2nd St, Domino's

Are you looking to dive into the world of customer service with a fun twist? Look no further than the Customer Service Representative position at Domino's Pizza, right here in Marietta, OH! At Domino's, we believe that the right attitude makes all the difference, and we’re on the hunt for friendly, self-motivated individuals who thrive in a fast-paced environment. Your day will include answering phones, using computers to take orders, and chatting with customers—you'll be the heart of our team! We love someone who can bring a smile and a positive vibe while assisting with the preparation of our delicious products and keeping our store clean and welcoming. You don't need to have a ton of experience or fancy qualifications—just a willingness to learn and excel in delivering top-notch service. Plus, you'll enjoy great benefits like flexible schedules, competitive pay, paid training, and even meal discounts. So, if you're ready to take on a role that’s as exciting as it is rewarding, join us at Domino's Pizza and become a vital part of our amazing team here at 415 2nd St!

Frequently Asked Questions (FAQs) for Customer Service Rep(02255) - 415 2nd St Role at Domino's
What are the responsibilities of a Customer Service Representative at Domino's Pizza?

As a Customer Service Representative at Domino's Pizza, your main responsibilities include answering phone calls to take orders, utilizing a computer to process the transactions, greeting and interacting with customers to ensure they have a great experience, preparing pizza and other menu items, and maintaining a clean and sanitized store environment. Your role is integral to creating a welcoming atmosphere for our customers in Marietta, OH.

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What qualifications do I need to apply for the Customer Service Rep position at Domino's?

To apply for the Customer Service Representative position at Domino's Pizza, you need to be at least 16 years old, possess a positive attitude, be self-motivated, and have a customer service-oriented mindset. Basic math skills are also essential for handling transactions. If you have a willingness to learn and smile while working, you are the perfect fit for our team!

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What kind of training will I receive as a Customer Service Representative at Domino's?

At Domino's Pizza, we provide comprehensive paid training for all new Customer Service Representatives. This training will equip you with the skills needed to perform various duties, such as order taking, product preparation, and customer engagement. You’ll also learn about our marketing promotions and safety standards to keep both our team and customers engaged and safe.

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Are there career advancement opportunities for Customer Service Representatives at Domino's?

Absolutely! Domino's Pizza values growth and development within our team. As a Customer Service Representative in Marietta, OH, you'll have numerous opportunities to advance your career, whether through promotions to management or other roles within the company. Hard work and dedication can lead to exciting paths in your professional journey with us!

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What benefits does Domino's offer to Customer Service Reps?

Customer Service Representatives at Domino's Pizza enjoy a variety of benefits, including flexible schedules to accommodate your personal life, competitive wages, paid training to ensure you're equipped for success, and delicious meal discounts. We understand the importance of work-life balance and strive to ensure that our employees feel valued and supported.

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Common Interview Questions for Customer Service Rep(02255) - 415 2nd St
How would you handle a difficult customer as a Customer Service Representative?

When dealing with a difficult customer at Domino's Pizza, it's essential to stay calm and listen actively to their concerns. Acknowledge their feelings, empathize with their situation, and offer a solution that meets their needs if possible. Showing genuine care can turn a negative experience into a positive one.

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What experience do you have in customer service?

While I may not have formal experience, I excel in being friendly, approachable, and eager to help others. My ability to communicate effectively and resolve issues aligns well with the customer service values at Domino's Pizza in Marietta, OH.

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Can you describe a time you went above and beyond for a customer?

At my previous job, I noticed a customer struggling to make a decision. I took the time to offer personalized recommendations and ensured they left satisfied with their choice. This aligns well with the customer-centric approach at Domino's Pizza, where creating great experiences is a priority.

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How do you prioritize your tasks when busy?

I focus on urgent tasks that directly impact customer satisfaction first, such as taking orders or resolving issues. Once those are handled, I turn to prep tasks and cleaning duties. This method echoes the fast-paced environment at Domino's Pizza, where efficiency and service are key.

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What do you know about Domino's Pizza and our values?

Domino's Pizza is renowned for its commitment to customer satisfaction and quality products. Their values of teamwork, integrity, and excellence resonate with me. I appreciate the opportunity to contribute positively to a company that takes pride in community engagement, especially in Marietta, OH.

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How would you describe good customer service?

Good customer service involves active listening, empathy, and a genuine willingness to help. It’s about creating a positive experience that leaves customers wanting to return, which we strive for at Domino's Pizza.

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What makes you a good fit for the Customer Service Rep role at Domino's?

I have a strong passion for delivering excellent service and connecting with people. My energy and positivity are great drivers for achieving happy customers, making me an ideal fit for the Customer Service Representative position at Domino's Pizza.

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How would you handle a high-pressure situation during a busy dinner rush?

During a busy dinner rush, I would stay focused, prioritize effectively, and maintain a positive attitude. It’s crucial to communicate with teammates to ensure we’re all aligned, which would contribute to an efficient workflow at Domino's Pizza.

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Tell me about a time you faced a challenge in a team setting.

In a previous role, we faced a staffing shortage during peak hours. I stepped up by taking on additional responsibilities and assisting my teammates. This experience taught me the importance of teamwork, which aligns with Domino's emphasis on collaboration.

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What strategies do you use to remember orders accurately?

I find it helpful to break down orders into manageable parts and repeat them back to customers for confirmation. This method not only aids my memory but also reassures customers that their requests are being accurately processed, a value that I plan to uphold at Domino's Pizza.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
December 2, 2024

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