Customer Service Rep(06528) - 6010 Coors Blvd NW

As a Customer Service Rep at 6010 Coors Blvd NW, your responsibilities include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, and maintaining cleanliness of the equipment and facility. You will also need to effectively communicate with customers and team members to process orders efficiently.

To become a Customer Service Rep at 6010 Coors Blvd NW, you should possess strong communication skills, both verbal and written, along with basic math abilities for cash handling and order processing. A good level of motor coordination is essential to perform various tasks efficiently, from preparing pizza to managing inventory.

Absolutely! At 6010 Coors Blvd NW, we provide orientation and training on the job to ensure that all new Customer Service Reps are fully equipped with the knowledge and skills necessary to succeed. We're committed to helping our team develop and grow.

Customer Service Reps at 6010 Coors Blvd NW can expect to perform various physical tasks such as carrying large cans and pizza paraphernalia, pushing trays on dollies, and reaching for ingredients. The role requires a good amount of eye-hand coordination to perform tasks like shaping dough and using various equipment.

The work environment for Customer Service Reps at 6010 Coors Blvd NW is dynamic and team-oriented. You will work closely with co-workers in a lively kitchen and service area, focusing on delivering great customer experiences while enjoying a supportive atmosphere that encourages collaboration.

To ensure excellent customer service as a Customer Service Rep, it’s important to actively listen to customers, respond promptly to inquiries, and remain friendly and approachable. Additionally, working efficiently and maintaining product knowledge allows you to help customers effectively.

In challenging situations, it's crucial to stay calm and empathetic. An effective approach would be to listen attentively to the customer's issue, reassure them that you’re there to help, and work towards a satisfactory solution. Sharing a specific example can showcase your conflict resolution skills.

Effective time management in a fast-paced environment involves prioritization and multitasking. Creating a list of tasks, anticipating peak times, and working on several orders simultaneously without compromising quality can help in keeping everything running smoothly.

Staying organized requires a systematic approach. Using a checklist for inventory management, keeping the workspace tidy, and taking notes when processing orders helps maintain clarity and ensures nothing slips through the cracks during busy hours.

To train new staff effectively, I focus on hands-on interactions, breaking down tasks into manageable steps, and providing supportive guidance. I also encourage new team members to ask questions to clarify any uncertainties and reinforce their learning.

To handle repetitive tasks without losing focus, I mix up my routine when possible and set small goals throughout the day to keep my motivation high. Staying engaged by offering excellent customer service helps me maintain a positive mindset.

Accurately taking and processing telephone orders involves paying close attention to the customer's requests, repeating the orders back for confirmation, and keeping detailed records. Using a system or script can also streamline the process to avoid errors.

My approach to teamwork in the kitchen centers around open communication, assisting one another, and fostering a positive atmosphere. I believe that everyone plays a vital role in achieving team goals, and collaboration ultimately enhances the customer experience.

To ensure cleanliness and organization in my work area, I follow safety and hygiene protocols regularly, clean as I go, and establish a routine for deep cleaning tasks. Keeping everything orderly helps promote a safe and efficient working environment.

I want to work as a Customer Service Rep at 6010 Coors Blvd NW because I am passionate about providing exceptional service and being part of a dynamic team. The opportunity to interact with customers and contribute to memorable experiences is both rewarding and motivating for me.