Customer Service Rep(07148) - 8345 15th Ave NW

As a Customer Service Representative at Domino's in Seattle, your main job will involve greeting customers, answering phones, taking orders, and preparing pizzas while maintaining an excellent standard of customer service. You’ll also operate the register to process payments, promote product consistency, and keep your work environment clean and organized.

To qualify for the Customer Service Representative position at Domino's Seattle, candidates should be at least 16 years old and have a positive attitude with strong interpersonal skills. Being dependable, punctual, and the ability to multitask in a fast-paced environment are critical. Additionally, you should be comfortable communicating effectively in English.

Domino's Seattle offers competitive pay of $19.00 per hour for Customer Service Representatives, along with tips. Qualifying part-time and full-time employees also enjoy benefits such as paid sick leave per Seattle law, medical, vision, and dental coverage in line with the ACA and company policies.

Domino's Seattle emphasizes a collaborative and upbeat work atmosphere for its Customer Service Representatives. The company focuses on teamwork, providing continuous opportunities for learning and growth, and fostering a culture that values each employee’s contribution.

To thrive as a Customer Service Representative at Domino's Seattle, you’ll need strong people skills, the ability to multitask, clear verbal and written communication in English, as well as basic math skills for cash handling. Being friendly, dependable, and having the enthusiasm to help customers will serve you well in this role.

When faced with a difficult customer, approach the situation with empathy and patience. Listen carefully to their concerns, acknowledge their feelings, and apologize if necessary. Providing a solution while maintaining a calm demeanor showcases your customer service skills effectively.

Talk about a specific instance where teamwork led to a successful outcome. Focus on your role, the contribution of your team members, and how you all communicated and supported each other to achieve a goal, emphasizing the importance of collaboration in a fast-paced environment like Domino's.

The most essential quality in a Customer Service Representative is the ability to communicate well and connect with customers. A friendly, approachable demeanor helps in creating a positive customer experience, which is vital for repeat business.

During busy periods, prioritizing tasks involves assessing what needs immediate attention, such as customer orders, while ensuring all tasks are completed in a timely manner. It’s crucial to stay organized and focused under pressure to maintain quality service.

Discuss your passion for helping others and bringing a smile to people's faces. Highlight how positive interactions with customers energize you and create a fulfilling work experience.

Handling stress involves remaining calm and composed. Share effective strategies, such as taking deep breaths, prioritizing tasks, and maintaining a positive outlook, to cope with the demands of a fast-paced customer service role.

Describe tools or methods that help you stay organized, such as keeping a checklist or using digital tools for tracking tasks, ensuring high efficiency in your daily responsibilities as a Customer Service Representative.

Explain the process of making a pizza, emphasizing the importance of following company standards for consistency and quality. Discuss attention to detail, cleanliness, and customer satisfaction as key components to a successful order.

Express your enthusiasm for the role by mentioning your appreciation for Domino's culture, commitment to customers, and the dynamic work environment. Highlight your readiness to contribute positively to the team and grow within the company.

Provide a specific example that illustrates your ability to multitask effectively, such as handling multiple customer orders while keeping the workspace organized, which showcases your efficiency in high-demand situations.