General Manager (01151) - 4402 Fenton Rd.

As a General Manager at Domino's in Flint, MI, you will oversee the daily operations of your store, ensure operational standards are met, promote food safety, manage staff, and create an engaging environment for your team. Your leadership will be key in achieving profitability and ensuring customer satisfaction while fostering a culture of inclusion and teamwork.

To become a General Manager at Domino's in Flint, MI, you should have a minimum of one year of experience in a General Manager role within a fast-paced service environment. Familiarity with operations procedures, cost management, and excellent customer service skills are essential. Additionally, you should possess the ability to lead a team and ensure adherence to food safety protocols.

Domino's offers fantastic career growth opportunities for its General Managers, including positions such as Market Trainer, Operation Quality Compliance, District Manager, and Franchise Business Consultant. With ongoing training and support, you can also explore options for international opportunities or become a Franchisee for the leading pizza brand.

As a General Manager at Domino's, you will enjoy a competitive salary along with a robust benefits package that includes medical, dental, and vision coverage, a 401(k) plan with company matching, education assistance, paid time off, and discounts on menu items. We prioritize the well-being of our employees and offer support services to foster both mental health and family well-being.

Successful General Managers at Domino's must possess strong leadership skills, excellent customer service abilities, and operational knowledge. Skills in recruiting, training, and team development are vital, alongside the capability to operate technology and troubleshoot systems like POS and ATS.

In answering this question, cite your approach to leadership – whether transformational, participative, or directive – and how it has positively affected your team's performance and morale. Mention specific examples of how you motivate staff and handle challenges.

Discuss your understanding of food safety protocols and the steps you take to enforce them. Provide examples of training sessions you've led or how you implement checks and balances to maintain high standards.

Focus on a specific instance where you identified an inefficiency, developed a solution, and ultimately improved processes. Highlight your strategic thinking and the positive results that followed.

Illustrate your approach to conflict resolution, emphasizing communication and mediation skills. Share a relevant example of a conflict you successfully resolved and the impact it had on team dynamics.

Talk about how you foster a positive work environment through recognition programs, team-building activities, and regular feedback. Provide examples of initiatives you've implemented that improved morale.

Describe the key performance indicators you focus on, how you collect data, and the tools you use for analysis. Discuss how this information shapes your decision-making and action plans.

Highlight any training programs you've developed or improved, mentioning how you assess training needs, deliver content, and ensure ongoing support and evaluation of employee performance.

Explain how you balance speed and service by implementing efficient workflows, training staff to respond to customer needs promptly, and regularly addressing any issues to maintain high satisfaction levels.

Discuss your experience in preparing and managing budgets, controlling costs, and maximizing profitability. Provide specific examples of how your financial acumen benefited your previous employers.

Convey your passion for the brand, its values, and your alignment with its commitment to people and culture. Mention specific opportunities for growth and development that excite you about joining the Domino's team.