General Manager (07268) 16555 NW 12th St.

The General Manager at Lollypie, LLC is responsible for leading the team, overseeing daily operations, and delivering exceptional customer service at our Domino's location in Sherwood. This role involves setting the tone for a positive work environment, training employees, and ensuring that the store runs smoothly on a day-to-day basis.

To be considered for the General Manager role at Lollypie, LLC, candidates should possess a hustle mentality, a strong willingness to learn, and a passion for customer service. Previous experience in leadership or management in a retail or food service environment is a plus but not strictly required.

Lollypie, LLC is committed to employee development, especially for those in leadership roles like General Manager. The company encourages team members to progress from entry-level positions to management through ongoing training, mentorship, and opportunities to take on more responsibilities within the store.

Working as a General Manager at Lollypie, LLC means immersing yourself in a dynamic and friendly environment where teamwork is key. The owner, Lolly Jones, fosters a sense of community among employees, promoting collaboration, support, and a customer-focused mindset, which leads to an enjoyable workplace.

As a General Manager at Lollypie, LLC, there are significant career advancement opportunities available. Employees showing exceptional leadership skills and business acumen can progress to higher management positions, including overseeing multiple locations or even taking on ownership roles within the franchise.

The General Manager at Lollypie, LLC plays a crucial role in ensuring customer satisfaction by establishing high service standards and encouraging staff to consistently meet these expectations. This includes training staff in best practices and directly engaging with customers to gather feedback and address any concerns.

The hiring process for the General Manager position at Lollypie, LLC typically involves submitting an application, followed by an interview where candidates will have the opportunity to discuss their experience and vision for the role. The interviews focus on assessing leadership styles, customer service approaches, and suitability for the company culture.

As a General Manager, implementing consistent training programs, establishing clear performance goals, and creating a feedback loop with the staff can significantly enhance team performance. It's crucial to engage with employees and tailor strategies that motivate them to excel.

Handling difficult customer interactions requires patience and empathy. It's vital to listen actively, acknowledge the customer's concerns, and take immediate steps to resolve their issues effectively. Providing solutions and following up can transform a negative experience into a positive one.

In my management style, I prioritize attentiveness, respect, and effective communication in customer service. Every customer should feel valued, and creating an inclusive environment for feedback fosters trust and loyalty.

Maintaining staff morale during busy shifts requires consistent encouragement and recognition of hard work. Organizing brief huddles to set a positive tone, offering rewards, and ensuring breaks are taken can help staff stay motivated.

My leadership style is collaborative and supportive. I believe in empowering my team by delegating responsibilities, encouraging their input in decision-making, and recognizing their contributions to ensure everyone feels invested in the success of the store.

Incorporating employee feedback is essential for continuous improvement. I engage in regular check-ins with staff, encourage open communication, and analyze feedback to implement actionable changes that enhance store operations and employee satisfaction.

I have extensive experience with inventory management, including tracking stock levels, forecasting needs based on sales trends, and implementing efficient ordering processes to reduce waste and ensure that our store is always well-stocked.

As a General Manager, I would diligently analyze previous financial reports to identify areas for cost savings, implement strict adherence to budgets, and continuously monitor expenditures while ensuring quality and service standards remain high.

Certainly! In my previous role, I initiated a local community event that offered free samples and discounts. This brought in significant foot traffic and increased brand awareness within the community, resulting in a notable boost in sales.

Ensuring compliance with health and safety standards involves regular training for staff, consistent checks of food safety protocols, and maintaining clear communication of these standards to foster a culture of safety within the store.