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General Manager(02352) - 6583 Brandt Pike

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(02352) - 6583 Brandt Pike, Domino's

Are you ready to take charge and lead the team at Domino's Pizza as a General Manager? Based at 6583 Brandt Pike in Dayton, OH, this is your chance to step into a role where your leadership skills can shine. You'll be at the helm of operations during your shifts, ensuring that everything runs smoothly from staffing to cash control while creating a fantastic experience for our customers. If you've always had a knack for guiding others and ensuring that everyone meets their goals, this position is right up your alley. You'll be responsible for inventory control, maintaining food quality, and delivering excellent customer service. Plus, you’ll set the standard and expect the same enthusiasm from your crew! At Domino's Pizza, we not only appreciate hard work but also value the unique talents that every team member brings to the table. There's a whole world of advancement opportunities waiting for you, from assistant manager to general manager and even franchise ownership. So, if you’re looking for a fulfilling career, a fun workplace, and a chance to grow with a well-loved brand, we want to hear from you! Your journey at Domino's starts now, don’t miss out on this exciting opportunity to lead and inspire others.

Frequently Asked Questions (FAQs) for General Manager(02352) - 6583 Brandt Pike Role at Domino's
What are the key responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your key responsibilities include overseeing all aspects of store operations during your shifts, managing cost controls, ensuring inventory accuracy, and maintaining strong customer relations. You’ll also be responsible for staffing, adhering to company policies, and ensuring a high-standard customer service experience.

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What qualifications are needed to become a General Manager at Domino's Pizza?

To become a General Manager at Domino's Pizza, you'll need good judgment, math skills, and the ability to multitask effectively. While prior managerial experience is advantageous, your passion for leading a team and commitment to delivering quality service can be just as valuable.

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What are the advancement opportunities for a General Manager at Domino's Pizza?

Domino's Pizza offers numerous advancement opportunities for General Managers. Many team members begin their careers in entry-level positions and progress to assistant managers, eventually becoming franchise owners or advancing into corporate operations management.

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How does Domino's Pizza support its General Managers in their roles?

At Domino's Pizza, we believe in investing in our team members. General Managers receive on-the-job training and orientation that equip them with the tools and skills needed for success. We also foster a culture of communication, allowing managers to express their ideas and improve operations continuously.

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What is the work environment like for a General Manager at Domino's Pizza?

The work environment for a General Manager at Domino's Pizza is dynamic and fast-paced. You’ll be in a fun, flexible workplace where teamwork and dedication are key. The role involves interactions with staff and customers alike, with a strong emphasis on maintaining a welcoming atmosphere that prioritizes service.

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Common Interview Questions for General Manager(02352) - 6583 Brandt Pike
What leadership style do you follow as a General Manager?

When asked about your leadership style as a General Manager, you can discuss whether you are more hands-on or prefer to delegate tasks. Be sure to provide examples of how you've successfully led a team in the past and how you plan to motivate your crew at Domino's Pizza.

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How do you handle customer complaints?

In answering how you handle customer complaints, emphasize your approach to actively listening, empathizing with the customer, and taking swift action to resolve issues. Explain your strategies for turning a negative experience into a positive one to retain customer loyalty.

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Can you describe a time you successfully managed a team during a busy shift?

To answer this question, prepare a specific scenario where you effectively coordinated your team to handle peak hours. Highlight your ability to keep morale high while ensuring efficiency and quality service during high-pressure situations.

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What strategies would you use to boost team performance?

When discussing strategies to boost team performance, mention techniques such as regular training sessions, team-building activities, and incentive programs. Explain how creating an engaging work environment can lead to exceptional service at Domino's Pizza.

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How do you ensure that all employees adhere to company policies and standards?

In your response, discuss the importance of leading by example and enforcing policies consistently. Your approach could include regular team meetings to review policies, promote a culture of accountability, and provide ongoing training.

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What is your experience with inventory management?

Explain your familiarity with inventory management systems and practices. Discuss how you would track stock levels, plan for deliveries, and minimize waste to maintain profitability in your role as General Manager at Domino's Pizza.

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What methods do you use to improve customer satisfaction?

Share your strategies for improving customer satisfaction, which may include gathering feedback, implementing a rewards program, or ensuring prompt service. Emphasize your commitment to not only meeting but exceeding customer expectations.

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How do you manage stress during difficult days?

When asked about managing stress, explain techniques that work for you, such as staying organized, prioritizing tasks, and maintaining a positive attitude. You can also share examples of stressful situations you've successfully navigated.

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What do you think sets Domino's Pizza apart from its competitors?

Discuss your insights into Domino's unique selling points, such as fast delivery, diverse menu options, or commitment to customer service. Show your passion for the brand and articulate how you can contribute to its success.

Join Rise to see the full answer
How would you handle a staffing shortage?

In responding to a staffing shortage, emphasize your problem-solving skills. Discuss possible solutions such as reallocating resources, scheduling flexibility, or training existing employees to manage roles temporarily until hiring is accomplished.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 16, 2025

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