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General Manager(03647) - 1216 Cortelyou Rd - job 4 of 4

Company Description

Store Management

Our Domino's Pizza General Managers are the backbone of our business! General Managers handle all aspects of running a Domino's Pizza store, including leading their team, setting high standards for customer service and maintaining exceptional product quality standards.


Opportunities!

Our Management Development Program allows only our own store managers to apply for franchising opportunities - which sets us apart from our competition. For many of our General Managers, the ultimate goal is to own their own business. Only individuals who have successfully managed a Domino's Pizza store for at least a year, are eligible to apply for a franchise. Join our team and learn how business ownership may be within your grasp! If you are looking for a career path within our corporation, you could become a Trainer or a Regional Manager in our field marketplace.


Great Pay!

Our managers are paid a starting base hourly wage of $19.50. In addition, managers are eligible to earn bonuses and incentives based on the profitability of their stores, as well as the store's overall performance.



Qualified management applicants must be at least 18 years old, Some management experience is a plus. The ability to work in a fast-paced, high volume environment and be able to handle multiple tasks at once is required.

Job Description

  1. PHYSICAL REQUIREMENTS, including, but not limited to the following:

    Standing

    Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

    Walking

    For short distances for short durations

    Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

    Sitting

    Paperwork is normally completed in an office at a desk or table

    Lifting

    Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

    Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

    Cases are usually lifted from floor and stacked onto shelves up to 72" high.

    Carrying

    Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

    Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

    Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

    During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

     

    Pushing

    To move trays which are placed on dollies.

    A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

    Trays may also be pulled.

    Climbing

    Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

    Stooping/Bending

    Forward bending at the waist is necessary at the pizza assembly station.

    Toe room is present, but workers are unable to flex their knees while standing at this station.

    Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

    Forward bending is also present at the front counter and when stocking ingredients.

    Crouching/Squatting

    Performed occasionally to stock shelves and to clean low areas.

    Reaching

    Reaching is performed continuously; up, down and forward.

    Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

    Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

    Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

    Machines, Tools, Equipment, Work Aids

    Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Qualifications

  1. Valid U.S employment authorization that allows you to work in the United States of America.
  2. Friendly
  3. Works well with others.
  4. Works well under stress of high paced environment.
  5. Organized
  6. Efficient in time management.
  7. Must work weekends
  8. Preferred restaurant experience.
  9. Ability to multitask.
  10. Flexible but must understand you must work a minimum of 5 closing nights a week, including Friday, Saturday, and Sunday, non-negotiable
  11. Motivational skills
  12. Enthusiastic
  13. Possess the ability to train and develop a team.
  14. Able to make employee schedules
  15. Able to place stores food orders/maintain inventory.
  16. Able to keep the store employees in proper image.
  17. Able to respond to customer concerns.
  18. Must be able to follow Team Sharma Domino’s Policies.
  19. Must be able to work together as a team.
  20. Must understand all store calls must be answered after the first ring
  21. Exceptional product above all.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

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$40560K

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What You Should Know About General Manager(03647) - 1216 Cortelyou Rd, Domino's

As the General Manager at Domino's Pizza located on 1216 Cortelyou Rd in Brooklyn, New York, you will be the driving force behind our thriving store! This is a fantastic opportunity to take charge of everything from team leadership to ensuring our customers receive top-notch service and the highest quality products. Here, we believe that our General Managers are the backbone of the business, and your contributions will directly impact our success every day. You’ll not only be responsible for managing operations but also for inspiring and developing your team to excel. If you have ambitions of becoming a business owner, you’ll love our Management Development Program, which prepares store managers for franchising opportunities. With a base pay of $19.50 per hour coupled with performance bonuses, you’ll find a rewarding compensation structure that recognizes your hard work. To thrive in this role, you should be friendly, organized, and capable of multitasking—all essential in our fast-paced environment. So if you're at least 18 years old and have some management experience, this may be the perfect fit for you. Let’s create exceptional customer experiences together at Domino's Pizza!

Frequently Asked Questions (FAQs) for General Manager(03647) - 1216 Cortelyou Rd Role at Domino's
What are the primary responsibilities of a General Manager at Domino's Pizza?

The General Manager at Domino's Pizza plays a crucial role in overseeing all operations of the store. This includes leading the team, ensuring high standards of customer service, and maintaining product quality. The General Manager also handles finances, inventory management, and employee training, making it an engaging and multifaceted role.

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What qualifications are needed to become a General Manager at Domino's Pizza?

To qualify for the General Manager position at Domino's Pizza, candidates must be at least 18 years old with valid U.S. employment authorization. Experience in management is preferred, and a friendly demeanor along with strong organizational skills is essential for success in this role.

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What is the salary range for General Managers at Domino's Pizza?

General Managers at Domino's Pizza start with a base hourly wage of $19.50, which can increase based on performance and store profitability. Additionally, there are bonuses and incentives available, putting you in a solid earning position as you lead your team!

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What opportunities for career advancement exist for a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you have multiple pathways for career advancement. You can apply for positions such as Trainer or Regional Manager. Furthermore, successful managers may qualify for franchising opportunities, giving you the chance to own your store!

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How important is team leadership for a General Manager at Domino's Pizza?

Team leadership is vital for a General Manager at Domino's Pizza. Your ability to motivate and develop your team directly impacts customer satisfaction, store performance, and employee engagement. The role not only includes managing tasks but also fostering a positive and efficient work environment.

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Common Interview Questions for General Manager(03647) - 1216 Cortelyou Rd
How do you prioritize tasks in a fast-paced environment?

Discuss your strategies for keeping organized, such as using lists, scheduling tasks, or using time management tools. Share specific examples from your experience that highlight your ability to shift priorities while keeping your team focused and motivated.

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What is your approach to handling customer complaints?

Explain your process for resolving complaints, emphasizing active listening, empathy, and clear communication. Provide an example of a past experience where you successfully turned a dissatisfied customer into a satisfied one.

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Describe a time when you had to train a team member.

Outline the steps you took to onboard the new team member, ensuring they felt supported and equipped to succeed. Highlight your training methods and the outcome, such as improved team performance or customer service.

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How would you motivate your team during a busy shift?

Discuss specific techniques you use to inspire your team, such as recognizing hard work, maintaining a positive attitude, or organizing team-building activities. Mention how these practices improve morale and productivity.

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What strategies do you use for maintaining product quality at your store?

Share your routine for monitoring quality, including ordering practices, employee training, and customer feedback. Highlight specific methods you’ve implemented that lead to improved quality assurance.

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How do you handle conflict within your team?

Explain your conflict resolution style, focusing on open communication, mediation, and finding win-win solutions. Provide an example where you navigated a team conflict effectively.

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What do you believe is the key to excellent customer service?

Reflect on the importance of listening, responsiveness, and building rapport with customers. You can mention how training your team on these aspects creates a culture of service excellence.

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How do you manage inventory and ordering supplies?

Discuss your experience in tracking inventory levels, forecasting needs based on sales data, and establishing good relationships with suppliers to ensure timely deliveries and reduce waste.

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What would you do if you noticed a decline in store performance?

Describe your approach to identifying problems, gathering data, and implementing improvement plans. Use a real example of when you took action to significantly enhance performance.

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Can you explain a time you led a successful team project?

Share a specific project, detailing your role, the challenges faced, and the successful outcomes. Highlight collaboration, communication, and how you celebrated team successes together.

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Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 5, 2025

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