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General Manager(03767) - 100 Macy St Amesbury

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

 

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

 

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(03767) - 100 Macy St Amesbury, Domino's

Are you ready to step into a leadership role? Domino's Pizza is on the lookout for a passionate and driven General Manager at our location on 100 Macy Street in Amesbury, MA. If you have a knack for motivating teams and a strong commitment to excellence, this could be the perfect opportunity for you! As the General Manager, you will oversee all operations during your shift, ensuring that every detail runs smoothly—from cost control and inventory management to creating exceptional customer experiences. Your leadership skills will shine as you set the pace for your crew, ensuring adherence to company policies while encouraging a culture of growth and service. You'll be responsible for staffing, training, and maintaining the perfect image of our store, all while monitoring profitability. The environment here is fun and flexible, where your contributions are valued and you'll gain invaluable experience that goes beyond just making pizza. At Domino’s, we believe in promoting from within; many employees have transitioned from delivery drivers to franchise owners! Plus, we are committed to diversity and creating an atmosphere where every team member can thrive. If you’re ready to take the next step in your career and show us your leadership potential, come join the Domino's team as our General Manager!

Frequently Asked Questions (FAQs) for General Manager(03767) - 100 Macy St Amesbury Role at Domino's
What are the primary responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your main responsibilities include overseeing all store operations during your shift, managing inventory and cash control, ensuring excellent customer service, and maintaining the store's cleanliness and image. You will also handle staffing, train staff, uphold company policies, and drive profitability, making your role pivotal to the store's success.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To become a General Manager at Domino's Pizza, you'll typically need a high school diploma or equivalent, though management experience in the food industry can be highly beneficial. Strong leadership, communication, and multitasking skills are essential, along with financial acumen to manage costs and profits effectively.

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How does Domino's Pizza support employee advancement for General Managers?

Domino's Pizza supports employee advancement by fostering a culture that encourages growth from within. Many General Managers have transitioned to franchise ownership or corporate positions, and the company offers various training programs to develop your skills and career further, ensuring you have every chance to succeed in your career goals.

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What is the work environment like for a General Manager at Domino's Pizza?

The work environment at Domino's Pizza is dynamic and collaborative. As a General Manager, you lead a team in a fast-paced setting that emphasizes teamwork and customer satisfaction. With a focus on positivity and flexibility, you are empowered to create a motivated workplace that celebrates successes and promotes individual contributions.

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What are the physical requirements for a General Manager position at Domino's Pizza?

In the role of General Manager at Domino's Pizza, you should be prepared for a physically demanding job. Tasks may include standing for long periods, lifting heavy items (up to 50 pounds), and occasionally navigating stairs during deliveries. A good level of stamina and coordination is necessary to ensure efficient operations and customer service.

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Common Interview Questions for General Manager(03767) - 100 Macy St Amesbury
What strategies do you use to motivate your team as a General Manager?

As a General Manager, motivating your team is crucial for success. You can share your strategies by highlighting the importance of setting clear goals, offering constructive feedback, recognizing achievements, and promoting a fun, inclusive work environment that encourages collaboration and accountability.

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How do you handle conflict among team members?

Handling conflict is an important part of the General Manager's role. You can discuss the importance of open communication, actively listening to each party involved, and facilitating resolutions that emphasize teamwork and company values, all while maintaining a positive work atmosphere.

Join Rise to see the full answer
Can you explain a time you improved store profitability?

When asked to explain how you improved store profitability, focus on a specific instance where you analyzed sales trends, implemented cost-saving measures, or enhanced customer service. Detailing your strategies demonstrates leadership and an ability to drive results effectively.

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What steps would you take to ensure customer satisfaction at Domino's Pizza?

In ensuring customer satisfaction, explain your approach to creating a positive atmosphere, training staff to deliver exceptional service, monitoring order accuracy, and responding to customer feedback swiftly. Emphasize the importance of listening to customers and adjusting processes based on their needs.

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How would you prioritize tasks during a busy shift?

Discuss your approach to prioritizing tasks during busy shifts by planning, delegating responsibilities, and focusing on critical operations that directly impact service levels—this shows your organizational skills and ability to maintain composure under pressure.

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What is your experience with managing financial controls?

If asked about financial controls, describe your experience with budgeting, monitoring expenses, and implementing cash control procedures, showcasing your understanding of financial management and its importance in running a successful store.

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Describe your leadership style as a General Manager.

When describing your leadership style, mention qualities such as being approachable, supportive, and results-oriented while also encouraging team development. Sharing examples of how you've inspired your team will demonstrate the effectiveness of your leadership approach.

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How do you ensure compliance with company policies and health regulations?

Discuss the importance of training your team on company policies and health regulations, regular audits, and following up to ensure adherence while underscoring the significance of creating a culture of accountability for safety standards.

Join Rise to see the full answer
What tools do you use to track performance and sales?

Talk about specific software or systems you have experience with in tracking performance and sales metrics, and emphasize the importance of data-driven decision-making to enhance operational efficiency and profitability.

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How do you build a diverse and inclusive workplace?

When asked about building a diverse and inclusive workplace, emphasize your commitment to hiring a diverse team, implementing training programs, and fostering an environment of respect and understanding. Share examples of how you've encouraged collaboration among diverse team members.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 1, 2025

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