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General Manager(04814) - 150 S Macdade Blvd - job 1 of 2

Job Description

ABOUT THE JOB

You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Domino's Pizza; maybe you've heard of us.) just happen to have some open positions. Either way, you're going to get the same deal - a job that's fun and challenging, where you can learn and grow. Domino's has thousands of stores all over the world, which means that no matter which job you pick, there's always somewhere to move up. Domino's Pizza is the industry leader in pizza delivery. With your help, we can keep it that way. For more information, Apply now!


JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

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What You Should Know About General Manager(04814) - 150 S Macdade Blvd, Domino's

As the General Manager at Domino's Pizza located at 150 S Macdade Blvd in Darby Township, PA, you're stepping into a role that is both exciting and dynamic. If you've been navigating through the restaurant industry and have a passion for leading teams, this position is an excellent fit for you! At Domino's, we pride ourselves on creating a fun and challenging environment, supporting our managers in their growth. Your journey to higher positions within our thousands of stores globally starts here. In this role, you'll oversee your shift's operations, managing cost controls, inventory, and maintaining exemplary customer relations. You are the role model, leading by example and ensuring that all policies and procedures are followed to the letter. Your responsibilities will also include staffing, handling paperwork, maintaining food standards, and ensuring the store's cleanliness. With a commitment to customer service and a focus on achieving profitability, your day-to-day will be vibrant and rewarding! Join us at Domino's as we continue to lead the pizza delivery industry, and together, we can achieve our goals while having a blast at work. Apply now and become a part of our fantastic team!

Frequently Asked Questions (FAQs) for General Manager(04814) - 150 S Macdade Blvd Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your primary responsibilities include overseeing daily operations during your shift, managing cost and inventory controls, ensuring high customer satisfaction, and maintaining staff performance. You will lead by example, uphold company policies, conduct scheduling, and manage the cleanliness and organization of the store to maintain the perfect image.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To qualify for the General Manager position at Domino's Pizza, candidates should have significant experience in the restaurant or retail sector, with a proven track record in management. While a college degree in a related field can be beneficial, it's more important to have practical leadership skills, an understanding of cost control measures, and a passion for customer service.

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Is previous restaurant experience required for the General Manager role at Domino's Pizza?

Yes, previous experience in the restaurant industry is typically required for the General Manager position at Domino's Pizza. This role is tailored for those who have developed their skills in a fast-paced environment and are ready to take on the responsibility of managing a team while delivering top-notch service.

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How can I grow my career as a General Manager at Domino's Pizza?

Growth opportunities for a General Manager at Domino's Pizza are abundant. With thousands of locations worldwide, dedicated managers can advance to multi-unit positions or higher corporate roles. By consistently demonstrating leadership skills, operational excellence, and a commitment to customer satisfaction, you can climb the ranks within the company.

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What skills are essential for a General Manager at Domino's Pizza?

A successful General Manager at Domino's Pizza should possess strong leadership, communication, time management, and problem-solving skills. Additionally, an understanding of financial management, marketing strategies, and customer service excellence is crucial, enabling you to drive profitability and create a positive environment for your team.

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Common Interview Questions for General Manager(04814) - 150 S Macdade Blvd
What challenges have you faced in your previous roles, and how did you overcome them?

When answering this question, consider sharing a specific example that highlights your management skills. Describe the challenge, your approach to addressing it, and the positive outcome. It’s ideal to emphasize how you involved your team and improved operations.

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How do you ensure that your team maintains high customer service standards?

To ensure high customer service standards, I believe in leading by example and providing thorough training. I regularly communicate expectations and encourage team members to share customer feedback, reinforcing the importance of every customer interaction.

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Describe a time when you had to deal with a difficult employee. What was your approach?

When discussing this, focus on your conflict resolution skills. Explain the situation clearly, then describe how you approached the employee with empathy and a solution-oriented mindset. Highlight the result and what was learned from the experience.

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What strategies would you implement to improve store profitability?

To improve store profitability, I would analyze sales data to identify trends and adjust inventory accordingly. Additionally, implementing cost-control measures while enhancing team performance through motivation and recognition can lead to increased sales and customer satisfaction.

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How do you manage a team during peak business hours?

During peak hours, clear communication and strategic planning are key. I ensure the team is well-prepared with assigned roles and responsibilities, and we also hold quick huddles to keep everyone focused and motivated during busy times.

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What do you think makes a successful General Manager?

A successful General Manager is someone who can balance operational excellence with a strong focus on employee engagement and customer satisfaction. This position requires adaptability, problem-solving abilities, and a passion for delivering the best experience to guests while managing a diverse team.

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How do you handle customer complaints?

When handling customer complaints, I prioritize listening to the customer’s concerns. I ensure they feel heard, address the issue promptly, and follow up if needed. My goal is to turn a negative experience into a positive one and maintain loyalty.

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What are your approaches to team training and development?

In my approach to team training and development, I advocate for a mix of formal training sessions and on-the-job learning opportunities. Regular feedback sessions and mentoring can inspire growth and enhance team cohesion, essential for success.

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Can you give an example of how you improved team dynamics?

Certainly! In a previous role, I initiated team-building exercises and regular check-ins, which significantly improved communication and camaraderie among team members. As a result, we noted enhanced morale and productivity across shifts.

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Why do you want to work for Domino's Pizza as a General Manager?

When answering this question, express your admiration for the company's growth, commitment to quality, and reputation in the industry. Share how you align with Domino's values and how your vision can contribute to the team's ongoing success.

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Pet Friendly
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Life insurance
Health Savings Account (HSA)

At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 16, 2025

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