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Hourly Manager (02146) GROWTH OPPORTUNITIES - job 1 of 3

Company Description

Welcome to Mile High Pizza Company doing business as Domino's! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team?

Job Description

We are looking for future managers! Do you want to manage your future?

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work, and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's is hiring bosses - more specifically store managers or as we like to call you Assistant Manager. Be the second in command of a million-dollar business. Grow to become THE boss. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, leadership, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

This is a full-time, hourly position. Oversee all aspects of your shift.  Haven't managed people before? Great, we will show you how to lead. Haven't made pizzas before? Great we'll teach you how to make an awesome pizza. You may be asked to help at other locations near to your chosen location.

This position is 4 nights per week and some weekends.

Night shifts start between 3pm and 5pm and end around 1am.

Day shifts start at 9am and end between 3pm and 7pm.

You are accountable for everything that happens within your shift. Whether People, Operations, Sales, or Profits. This includes ensuring the safety, training, and culture of your team. You will lead by example because your team will follow every example you give. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

Allow us to text you when you apply!

No one answers a call from someone they don't know, let us text you to start the conversation.

 

Qualifications

  • Great positive attitude
  • High Energy
  • Prior experience in Domino's OR prior experience managing people
  • 18+ years of age
  • Good driving record
  • Ability to use Outlook / Email services
  • High School diploma or equivalent
  • Good background check
  • Eligible to work in the USA
  • Must reside near store location

Additional Information

We will handle your privacy and data in accordance with EEOC guidelines.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

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CEO of Domino's
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Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Hourly Manager (02146) GROWTH OPPORTUNITIES, Domino's

Are you ready to take charge and lead a dynamic team at Mile High Pizza Company, operating as Domino's? As an Hourly Manager in Mansfield, OH, your leadership skills and positive attitude will shine bright! We’re a rapidly growing business that believes in the power of a people-first culture. In this role, you’ll be the driving force behind our operations, overseeing everything from sales to team culture. No prior management experience? No problem! We're more than happy to train you in the art of leading a team to success. You’ll enjoy a fun and flexible work environment where your skills in multitasking, judgment, and leadership will be put to the test. You’ll be working four nights a week with shifts that start between 3 p.m. and 5 p.m., perfect for those looking for a balance with their day life. As the second in command of a million-dollar business, you will enhance both your skills and knowledge while helping your team flourish. Plus, at Domino’s, your career path is limitless; many of our leaders started as delivery drivers! So, if you've ever dreamed of being the boss, this is your chance. Bring your high energy and positive attitude, and let's make amazing pizza together! Apply now and let us reach out to you via text to kick off the conversation! We're excited to meet you!

Frequently Asked Questions (FAQs) for Hourly Manager (02146) GROWTH OPPORTUNITIES Role at Domino's
What are the main responsibilities of an Hourly Manager at Mile High Pizza Company?

As an Hourly Manager at Mile High Pizza Company, your primary responsibility is to oversee all aspects of your shift, ensuring smooth operations in a fun and flexible environment. You will manage the team, maintain high standards for service, and be accountable for safety, training, and team culture. This involves leading by example, adhering to company policies, and helping to create memorable customer experiences that have made Domino's a beloved brand.

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What qualifications do I need to apply for the Hourly Manager position at Domino's?

To apply for the Hourly Manager position at Domino's, you should be at least 18 years old, have a positive attitude, and possess good leadership skills. While prior management experience is ideal, it’s not required, as we happily provide training. Additionally, you need a high school diploma or equivalent and to have a good driving record. Residing near the store location is also a must, along with being eligible to work in the USA.

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Is prior experience required for the Hourly Manager role at Mile High Pizza Company?

For the Hourly Manager role at Mile High Pizza Company, prior experience managing people or working specifically at Domino’s is preferred but not essential. We believe in creating opportunities for growth, and if you have a positive attitude and a willingness to learn, we will gladly provide the necessary training to help you succeed in your managerial duties.

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What does the work schedule look like for the Hourly Manager position at Domino's?

As an Hourly Manager at Domino's, you'll typically work four nights per week, with flexible shifts that start between 3 p.m. and 5 p.m. and conclude around 1 a.m. If you opt for day shifts, they generally begin at 9 a.m. and wrap up between 3 p.m. and 7 p.m. This schedule allows for a balance between work and personal life while providing the opportunity to lead in a high-energy environment.

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What advancement opportunities does Domino's offer for Hourly Managers?

Domino's offers a wide range of advancement opportunities for Hourly Managers starting from the assistant manager position. Many of our team members transition to higher roles such as general manager, franchise owner, or corporate operations manager. Your journey with us can lead to a successful career path, whether you're looking to stay in-store or move into leadership roles at a larger scale.

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Common Interview Questions for Hourly Manager (02146) GROWTH OPPORTUNITIES
How would you handle a conflict between team members during your shift as an Hourly Manager?

When handling conflicts between team members, it’s important to stay calm and address the issue directly by speaking to each person privately. Listen to their perspectives, encourage them to find common ground, and guide them toward a resolution that upholds the company culture. Your ability to mediate this situation effectively will demonstrate your leadership capabilities.

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What strategies would you implement to enhance team productivity as an Hourly Manager?

To enhance team productivity as an Hourly Manager, focus on setting clear goals, encouraging communication, and promoting teamwork. Implement team meetings to discuss expectations, provide feedback regularly and recognize accomplishments. Offering incentives for hitting targets can also motivate your team and create a more energetic work environment.

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How do you prioritize tasks during a busy shift at Domino's?

Prioritizing tasks during a busy shift involves assessing the immediate needs of both the team and the customers. Start by ensuring all team members are assigned roles that match their strengths, then focus on customer orders and service. Using a checklist of essential tasks can help you manage time effectively while maintaining quality and efficiency.

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Can you describe a time when you turned a dissatisfied customer into a happy one?

In the past, when I encountered a dissatisfied customer, I actively listened to their concerns, empathized with their experience, and offered a solution to rectify the issue. Whether providing a replacement or discount, I ensured that the customer felt valued and appreciated. This approach not only resolved the situation but also fostered loyalty to the brand, which is crucial as an Hourly Manager.

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How would you implement safety protocols for your team during a shift?

Implementing safety protocols starts with training — ensure every team member is aware of safety guidelines and procedures. Regularly remind them during the shift about proper handling equipment, food storage, and emergency responses. Being proactive in discussing safety measures and addressing any violations immediately showcases your commitment to a safe working environment.

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What is your leadership style, and how does it apply to the Hourly Manager position?

My leadership style is collaborative and supportive. I believe in empowering my team to take ownership of their roles while providing guidance when needed. This approach fosters a positive workplace culture and motivates team members to excel. As an Hourly Manager, I would adapt my style to fit the team’s dynamics, ensuring everyone feels valued and heard.

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Describe how you would train new employees in their roles at Domino's?

Training new employees involves a structured approach, starting with an orientation that outlines company values and expectations. I would ensure they shadow experienced team members to learn through observation, followed by hands-on training in their roles. Providing continuous feedback and creating an open-door environment for questions will foster their growth and confidence in the workplace.

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What would you do if your team is falling behind on orders during a busy period?

In a busy period where orders are falling behind, I would quickly assess the situation by communicating with my team to identify bottlenecks. I might redistribute tasks based on team members' strengths or prioritize urgent orders to get back on track. Keeping a calm demeanor will help motivate the team to rally together and efficiently manage the workload.

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How do you ensure customer satisfaction in your store?

Ensuring customer satisfaction begins with training staff to maintain high service standards. I would emphasize the importance of greeting customers with enthusiasm and addressing their needs promptly. Gathering customer feedback during and after their experience is key, as it helps to adjust services based on their preferences, leading to improved satisfaction and loyalty.

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Why do you want to work as an Hourly Manager at Domino's?

I want to work as an Hourly Manager at Domino's because I admire how the company values its team and fosters an environment of growth. The opportunity to lead a dynamic team while contributing to customer satisfaction excites me. I am eager to develop my leadership skills and help shape the next generation of leaders within such a well-respected brand.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 22, 2025

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