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Merchant Experience Partner - Bilingual: English - Mandarin/Cantonese image - Rise Careers
Job details

Merchant Experience Partner - Bilingual: English - Mandarin/Cantonese

DoorDash is looking for a Merchant Experience Partner to enhance the experiences of its high-value merchants through exceptional support and relationship management.

Skills

  • Account management
  • Customer support
  • Fluency in English and Mandarin/Cantonese
  • Knowledge of Salesforce
  • Basic proficiency with Microsoft Suite

Responsibilities

  • Collaborate on issues for Merchants
  • Build relationships with Merchant partners
  • Promote retention and Merchant success
  • Prioritize and escalate issues
  • Develop an expertise in DoorDash's systems

Education

  • High School Degree or GED required
  • Bachelor’s degree preferred

Benefits

  • Premium healthcare
  • Wellness expense reimbursement
  • Paid parental leave
To read the complete job description, please click on the ‘Apply’ button

DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.

3 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 13, 2024

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