Job details

Merchant Experience Partner - Bilingual: English - Mandarin/Cantonese

DoorDash is looking for a Merchant Experience Partner to enhance the experiences of its high-value merchants through exceptional support and relationship management.

Skills

Account management
Customer support
Fluency in English and Mandarin/Cantonese
Knowledge of Salesforce
Basic proficiency with Microsoft Suite

Responsibilities

Collaborate on issues for Merchants
Build relationships with Merchant partners
Promote retention and Merchant success
Prioritize and escalate issues
Develop an expertise in DoorDash's systems

Education

High School Degree or GED required
Bachelor’s degree preferred

Benefits

Premium healthcare
Wellness expense reimbursement
Paid parental leave

To read the complete job description, please click on the ‘Apply’ button

By DoorDash Canada

DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.

2 jobs

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FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Industrials

TEAM SIZE