Manager, Business Development

As a Manager of Business Development at DoorDash, your primary responsibilities include managing and cultivating enterprise relationships within the retail and logistics sectors, leading renewals and upsell opportunities with existing partners, shaping product roadmaps based on merchant feedback, and serving as a liaison among various teams. Additionally, you'll identify new growth opportunities, all while operating at a brisk 'start-up' pace.

To qualify for the Manager, Business Development role at DoorDash, candidates should have at least 8 years of experience in business development, client success, or strategic partnerships within technology or high-growth startups. Experience in retail, e-commerce, or logistics is essential. A Bachelor's degree is required, along with strong negotiation skills and an entrepreneurial mindset.

DoorDash supports its Business Development team by fostering an inclusive environment that nurtures growth and collaboration. Employees are encouraged to share unique perspectives, engage in meaningful projects, and work closely with cross-functional teams, ensuring they have the necessary tools and resources to excel in their roles and drive company expansion.

The company culture at DoorDash, especially within the Business Development roles, is fast-paced and innovative. Team members are encouraged to take ownership of their projects and collaborate closely with various teams. It's an environment that values diversity, creativity, and the willingness to adapt and evolve continually while making impactful decisions.

In the Manager, Business Development position at DoorDash, there are ample growth opportunities. Success in this role can pave the way for advancements into more senior leadership positions within Business Development or other key areas of the company, given the fast-paced nature of the business and the company's commitment to recognizing and nurturing talent.

When answering this question, highlight specific examples of partnerships you've developed, focusing on the negotiation process and how you tailored your approach to meet partners' needs. Showcase tangible outcomes from these partnerships to illustrate your effectiveness in driving growth.

Your answer should detail your negotiation strategy, emphasizing the importance of understanding the partner's perspective and finding common ground. Discuss how you prepare for negotiations, handle objections, and create win-win scenarios that foster long-term relationships.

Explain how you keep communication open with existing partners to understand their evolving needs. Share examples where you successfully identified opportunities for upselling, how you pitched these ideas, and the resulting benefits for both parties.

Discuss your organizational skills and tools you use to track progress across partnerships. Highlight how you prioritize based on revenue potential, urgency, and strategic alignment with company goals, ensuring that each partner receives the attention they deserve.

Provide insights into how you gather and analyze feedback from partners, and how this information has directly influenced product decisions or improvements. Share examples that demonstrate your impact on the product roadmap.

Use the STAR method (Situation, Task, Action, Result) to outline a specific challenge, the action you took to address it, and the positive outcome that followed. This will demonstrate your problem-solving abilities and resilience.

Talk about key performance indicators (KPIs) that are relevant to the role, such as partnership growth rates, annual revenue generated from partnerships, retention rates, and the overall impact on company growth. Tie these metrics back to your personal experiences to substantiate your points.

Discuss your approach to relationship management, emphasizing communication, regular check-ins, and how you keep partners informed about product developments. Highlight your ability to connect with stakeholders at various organizational levels.

Describe your process for market research, networking, and analyzing industry trends to spot new opportunities. Mention specific tools or resources you use to gather intelligence and how you've acted on this information in past roles.

Share qualities such as strong communication skills, strategic thinking, resilience, collaboration, and a results-driven mindset. Illustrate how you embody these traits and provide examples from your previous roles.