Manager, Talent Development - Manager Effectiveness

As the Manager, Talent Development - Manager Effectiveness at DoorDash, your key responsibilities will include developing enterprise-wide manager development solutions, enhancing manager capabilities across the organization, and collaborating with various stakeholders like HR partners, talent management, and business leaders. You'll ensure that all managers have access to high-quality resources and training that are effective and scalable.

To be considered for the Manager, Talent Development - Manager Effectiveness position at DoorDash, candidates should possess at least 8 years of progressive experience in manager effectiveness or talent development roles. A Bachelor’s degree in Human Resources, Organizational Development, or relevant fields is also required. Proven experience in developing scalable solutions and a solid understanding of different learning modalities will also be essential.

At DoorDash, we utilize data-driven insights and develop clear metrics and KPIs to evaluate the effectiveness of our manager development initiatives. This includes assessing impact on key metrics such as employee performance, engagement, and retention, ensuring that the training implemented truly makes a difference in managerial effectiveness.

The culture at DoorDash is built on empathy, inclusivity, and innovation. As a Manager, Talent Development - Manager Effectiveness, you will thrive in a fast-paced, matrixed environment that encourages collaboration, creativity, and personal growth. We value diverse perspectives and experiences, fostering an environment where everyone can contribute to our mission of empowering local economies.

At DoorDash, as a Manager, Talent Development - Manager Effectiveness, there are significant opportunities for career growth driven by our commitment to employee development. You will have access to leadership training, mentorship programs, and opportunities to lead critical projects, enhancing your skills and increasing your visibility in the organization.

In answering this question, discuss your understanding of manager challenges and tailor your response to highlight data-driven solutions. Explain how you would prioritize development needs based on employee feedback and performance metrics, and provide examples of solutions you’ve successfully implemented in the past.

Focus on how you would gather insights from various teams to tailor learning solutions that resonate with different groups. Give examples of past initiatives where you adapted training content based on diverse employee needs and learning preferences.

Frame your response around a genuine experience where you identified a need for change, involved multiple stakeholders, and successfully implemented that change. Highlight your strategic thinking and collaboration skills as keys to achieving your goals.

Discuss various metrics such as engagement scores, performance outcomes, and employee retention rates. Emphasize how these indicators help you gauge program success and inform future strategies, demonstrating your analytical skills.

Explain your approach to designing learning experiences that incorporate interactive elements, real-life scenarios, and user feedback. Provide examples of techniques you've used to make training engaging, ensuring audience participation and excitement.

Share your knowledge and experience using various learning formats, such as eLearning, virtual instructor-led training, and in-person sessions. Discuss how you determine which modality best fits the learning objectives and audience, supporting your answer with examples.

Explain how you actively seek out and incorporate feedback into your programs as a way to continuously improve initiatives. Share an experience where feedback significantly shaped program changes, emphasizing the collaborative nature of your work.

Share your strategies for staying updated, such as attending conferences, following industry publications, and participating in professional networks. This shows your commitment to lifelong learning and staying competitive in the field.

Discuss potential challenges such as resistance to change or ensuring program alignment with business objectives. Illustrate your problem-solving skills by sharing how you would proactively address these challenges using effective communication and strategic planning.

Highlight your genuine interest in DoorDash’s mission and the impact you'd like to make in manager effectiveness. Discuss how your skills and values align with the company's commitment to inclusivity and empowerment, making this role a perfect fit for you.