Operational Support Engineer

ABOUT DRAFTKINGS

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

THE CROWN IS YOURS

We are seeking an Operational Support Engineer (OSE) within our Marketing Platform team to serve as a vital link between Marketing, Product, and Engineering teams to enhance processes and systems for improved scalability and efficiency. In this role, you'll collaborate with a dynamic team of OSEs and Software Engineers using an Agile methodology, providing ample opportunities for professional growth and development as you drive impactful solutions and innovations across departments.

WHAT YOU’LL DO AS AN OPERATIONAL SUPPORT ENGINEER

• Automate the creation of marketing campaigns for a variety of mechanics across our product verticals.
• Work cross-functionally with Marketing stakeholders to derive detailed requirements from their processes.
• Advise marketers on how they can use various systems to achieve intended outcomes.
• Ensure high quality deliverables by constructing end-to-end tests aligned with our customer journeys.

WHAT YOU’LL BRING

• Familiarity with integration platforms such as Microsoft Power Automate/PowerApps, Dell Boomi, Mulesoft, Workato, or Zapier.
• Proficiency in querying databases using SQL.
• Programming experience using a general-purpose language such as JavaScript, Python, C#, or Java.
• Prior professional experience working with stakeholders to gather requirements and develop solutions.
• Past experience as a member of a scrum team in an Agile environment.
• Experience working with APIs and familiarity with tools such as Postman is a plus.

JOIN OUR TEAM

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is $84,000.00 - $126,000.00, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process.