Junior Caddie

As a Junior Caddie at Sand Valley, your primary responsibilities include carrying golf bags for over 6 miles, monitoring the pace of play, providing guests with essential course knowledge, assisting them with their golf shots, and maintaining the condition of the course. You'll also be involved in casual conversations to enhance the guest experience, helping ensure that everyone enjoys their day on the links.

While prior experience in customer service, hospitality, or the golf industry is preferred, it is not required to apply for the Junior Caddie position at Sand Valley. Candidates should demonstrate good communication skills, possess a positive attitude, and have the ability to handle multiple tasks under pressure. A willingness to work flexible hours, including weekends and holidays, is essential.

As a Junior Caddie at Sand Valley, you can look forward to several perks including restaurant and retail discounts, an employee meal program, golf privileges, a uniform allowance, and access to an Employee Assistance Program. These benefits make working at Sand Valley not only rewarding in experience but also in value!

A successful Junior Caddie at Sand Valley should possess a friendly and approachable demeanor, strong communication skills, and a proactive attitude. The ability to work well in a team and adapt to varying situations is crucial, as is being physically capable of handling the demands of the job, including standing or walking for long periods and lifting golf bags.

The Junior Caddie position is essential in creating a pleasurable day for guests at Sand Valley. By providing personalized assistance, sharing course knowledge, and engaging in friendly conversations, Junior Caddies enhance the overall golfing experience. Your role ensures that guests feel welcomed and valued, resulting in unforgettable memories at this beautiful resort.

In such situations, it's important to remain calm and listen actively to the golfer's concerns. Acknowledge their feelings and offer words of encouragement. Engaging in a supportive conversation and focusing on the enjoyable aspects of the day, like the beautiful course or great company, can help shift their perspective.

When asked this question, share a specific instance where you went above and beyond to meet a customer's needs. Focus on the actions you took, the communication involved, and how your efforts led to a positive outcome for the guest.

To ensure a smooth pace of play, I believe in monitoring the group's progress while reminding them to be aware of their speed. I would suggest playing ready golf and helping them make quick decisions about shots. It's essential to communicate with the group to encourage a steady pace without rushing them.

During a busy day, I prioritize tasks by evaluating the needs of the guests first. I would focus on immediate priorities, like assisting with shots or cleaning equipment, while also managing my responsibilities regarding course maintenance. Effective time management and clear communication with team members are key to achieving this.

Share your personal enthusiasm for golf, whether it’s the challenge, the camaraderie, or simply being outdoors. Relate how this passion drives you to contribute positively to the guest experience at Sand Valley as a Junior Caddie.

I would assist golfers by providing them with informative insights about the course layout, tips on handling specific holes, and advice on local wildlife or natural features. This guidance not only helps their game but can also enhance their overall experience at Sand Valley.

Express your enthusiasm for both golf and the unique setting of Sand Valley. Highlight your desire to be part of a team that delivers memorable experiences, and mention how the resort's commitment to hospitality aligns with your values.

Discuss key skills like communication, teamwork, and physical stamina, as well as any relevant experience in customer service or golf. Provide examples that show how these skills would translate to success in working at Sand Valley.

In this situation, I would politely communicate the current pace of play and suggest strategies to help speed things up without being disruptive. Emphasizing patience and focusing on enjoying the game can help ease tensions.

If I noticed any damage to the course, I would promptly report it to my supervisor or the grounds crew. Meanwhile, I would ensure that guests are informed and redirected to avoid hazards, maintaining the integrity of their playing experience.