Key account manager

Time Type : Full TimeFull TimeSummaryThe Key Account Manager will be responsible for maintaining and developing relationships with key clients to maximize revenue and profits for DSV.They will work closely with internal teams to ensure clients receive the highest level of service and support.Duties and Responsibilities• Develop and maintain relationships with key clients in the transportation and logistics industry• Identify opportunities for growth and expansion within the existing client base• Negotiate contracts and pricing agreements with clients• Maintain regular communication with clients to ensure satisfaction and address any issues• Conduct market research to stay up-to-date with industry trends and competition• Provide regular reports and updates to management on account status and progressEducational background / Work experience• Bachelor's degree in business, logistics, or a related field• Minimum of 5 years of experience in sales or account management in the transportation and logistics industry• Experience working with large, complex clients• Strong interpersonal and communication skills• Excellent negotiation and problem-solving abilities• Analytical mindset and ability to interpret data• Ability to work independently and as part of a team• Strong organizational and time-management skillsFunction / Market & Industry Knowledge / Business Acumen / ProcessesSupervisory Responsibilities (if any)May manage a team of account managers or coordinatorsPreferred Qualifications• Master's degree in business or logistics• Experience working with DSV's specific industry verticals (e.g. automotive, healthcare, retail)Language skillsFluent in English (oral and written)Computer Literacy• Proficient in Microsoft Office and CRM software• Familiarity with logistics-specific software (e.g. TMS, WMS)For this position, the expected base pay is : $70,500- $105,500 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources.DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.Last updated : 2024-07-28