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Operations Lead

DubClub Overview:

The DubClub founding team played football and baseball together at Stanford, then remained friends after college. Like many sports bettors and sports fans, we triumphed together. But we also lost together. Through it all, we did our best to utilize the timely information shared by countless sports content creators (which we called “cappers”) to better inform our bets. Input from these sports content creators was useful, but the methods to receive their timely content containing betting advice were unreliable. We found ourselves refreshing websites, sifting through timelines, and jumping in and out of Discord servers.

When we paid these sports content creators for their advice, a great dynamic ensued. They made money from our payment for their content, and we lost money less frequently. Thus, DubClub was born to make sports content creator CEOs (our “partners”) more money while enabling their subscribers to receive valuable content reliably.

Since our founding, we have facilitated over $50 million in subscription payments for our partners and delivered hundreds of millions of messages containing informational sports betting content to consumers. People make more money and more informed betting decisions with DubClub.

We are backed with Series A funding from leading Silicon Valley investors, several public company internet founders, sports industry veterans, and Hall of Fame athletes.

Our Mission:

Our vision is to build the destination where anyone can benefit from sports content. We exist to help more people Win More Together™.

Role context and overview

As our Operations Lead, you'll work directly and highly collaboratively with our co-founder/CEO to optimize our people and our spend.

Your #1 Priority

You are being hired to serve our Operations strategy (stated above). The outcome associated with our Operations strategy is our ending quarterly cash balance.

  • At 90 days, you will be considered on the journey to success in this role if you and our CEO empower the company to end the quarter ahead of our projected cash balance.

How you’ll achieve this outcome

  • Deeply understand the way our business works.

    • At 30 days, you will have met with and documented interactions with each FTE member of the company; this documentation will be shared with our CEO.

    • At 60 days, you will have proposed a plan of recommended people or spend optimizations to our CEO.

    • At 90 days, you will have begun collaboratively implementing initial optimizations to work towards your desired outcome of generating more cash.

What you’ll bring to DubClub

  • You are an optimizer, problem, solver, and strong communicator.

    • Our company values will be carried out in your actions.

Compensation

  • $150 - $175K total compensation (based on experience) + stock options.

  • For each quarter we achieve the desired outcome for our Operations strategy, you'll receive a material cash bonus. Win More Together.

Why Join Us:

  • Impact: Build upon early market leadership in an exploding industry.

  • Ownership: Significant equity and influence in the company’s direction.

  • Autonomy: Freedom to influence the roadmap and execute against our vision.

  • Growth: Join a company experiencing rapid user and monetary growth.

  • Career: Clear upward mobility to expand your skill set and responsibilities.

Our Values:

  • Customer-Obsession: We exist to drive unequaled outcomes for our customers, who are the CEOs of DubClub businesses. Our customers are so core to our mission that we call them our “partners”. In every decision we make and every action we take, we objectively prioritize what’s best for our partners’ businesses. We are drivers, not passengers; we understand user problems, ship a solution, learn, and iterate.

  • Collaboration: We lean on each other, elevate each other, and work closely with our users to achieve unequaled outcomes for them. We can agree or disagree; but regardless, we decide and commit to pursue our strategy. We plan our work, then work our plan. We appreciate that greatness demands operational excellence. We get paid more when we drive outcomes aligned with our strategy. Win More Together™.

  • Clarity: We are Problem Solvers and Empowerers of people. Roles are filled to solve problems in pursuit of our strategy. We must know what problem we are solving for the strategy we serve; otherwise, we clarify expectations with our Empowerer. We remain objective and keep it simple, delegating or removing what is not essential to our strategy. We operate always with clear outcomes in mind.

We are an equal opportunity employer and do not discriminate on the basis of any status protected under federal, state, or local law.

Average salary estimate

$162500 / YEARLY (est.)
min
max
$150000K
$175000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Lead, DubClub

As the Operations Lead at DubClub, based in San Francisco, you'll step into a role that is both dynamic and essential to our mission of helping people Win More Together™. Picture yourself working closely with our co-founder and CEO, delving deep into how our business operates to optimize our resources and spending. You’ll hit the ground running, getting familiar with each member of our team and their contributions in your first month. By the second month, you will identify potential optimizations and propose actionable plans to enhance our operational efficiency. Within 90 days, your collaborative efforts with the CEO will be crucial in implementing these changes, all with the goal of improving our quarterly cash balance. We’re searching for someone who thrives on problem-solving and communication, embodying our values of customer obsession and collaboration. If you’re passionate about making a significant impact in a rapidly growing industry where your input matters and your career can flourish, DubClub is the perfect environment for you. Here, your work directly contributes to the success of the company and its partners. Our competitive compensation package of $150 - $175K annually, plus stock options and bonuses tied to our operational success, speaks to the value we place on your contributions. If you're ready to be part of something transformative and drive meaningful outcomes, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Operations Lead Role at DubClub
What are the main responsibilities of an Operations Lead at DubClub?

The Operations Lead at DubClub has key responsibilities including collaborating closely with the CEO to optimize people and financial resources, understanding deep business operations, and proposing optimization strategies to improve overall efficiency. You aim to boost the company's quarterly cash balance by implementing data-driven changes that enhance company performance.

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What qualifications do I need to apply for the Operations Lead position at DubClub?

Candidates for the Operations Lead position at DubClub should possess strong problem-solving skills, excellent communication abilities, and experience in operational optimization. A background in finance or project management can be beneficial as this role requires the ability to understand and enhance complex business processes.

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How does DubClub measure success for an Operations Lead?

Success for an Operations Lead at DubClub is determined by the ability to positively impact the company's quarterly cash balance. At the 90-day mark, success is assessed based on the proposed and implemented optimizations, as well as the direct contributions toward achieving financial goals.

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What is the company culture like at DubClub for the Operations Lead role?

The company culture at DubClub fosters collaboration, clarity, and customer obsession. As the Operations Lead, you will be encouraged to share ideas and work closely with a diverse team, aiming for excellence. You will have the autonomy to influence the company's operations and the backing of a supportive leadership team focused on success.

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What are the growth opportunities for an Operations Lead at DubClub?

At DubClub, an Operations Lead can expect significant growth opportunities. The position offers clear upward mobility, allowing you to expand your skill set and responsibilities as the company scales. Successful initiatives can lead to increased influence and opportunities to shape company strategies.

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Common Interview Questions for Operations Lead
Can you describe your experience with operational optimization?

In your response, highlight specific projects where you implemented changes that led to improved efficiency. Discuss your approach to identifying areas needing improvement, how you engaged team members, and the measurable results you achieved.

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How do you prioritize different tasks in a fast-paced environment?

Demonstrate your ability to assess urgency and importance when prioritizing tasks. Share examples of how you've managed competing priorities effectively, maintaining communication with stakeholders to keep everyone aligned.

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What tools or frameworks do you use for process improvement?

Mention specific tools like Lean, Six Sigma, or project management software you’ve utilized. Explain how these frameworks aided in understanding processes, identifying inefficiencies, and measuring success.

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How do you ensure alignment between operational strategies and company goals?

Discuss your experience in setting measurable KPIs that sync with company objectives. Emphasize the importance of regular communication with leadership and adjustment of strategies as needed to ensure progress toward company goals.

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What strategies do you use to foster collaboration within teams?

Share specific tactics you’ve implemented to promote teamwork, such as regular check-ins, open forums for feedback, or collaborative project management tools. Highlight the positive outcomes from these strategies.

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Can you tell us about a challenging situation in operations management and how you handled it?

Give an example of a particular challenge you faced, what steps you took to resolve it, and the impact of your actions on the team or company. Focus on your decision-making process and learnings from the experience.

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How would you approach the first 30 days in the Operations Lead role at DubClub?

Outline how you'd spend your first month meeting team members, understanding their roles, and identifying immediate areas of impact. Emphasize your commitment to making data-informed decisions and establishing clear communication with the CEO.

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How do you assess the effectiveness of an operational change?

Explain the metrics you would use to evaluate effectiveness, such as time savings, quality improvements, or cost reductions. Share a past example where you tracked these metrics post-implementation.

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What role does customer feedback play in your operational strategies?

Discuss the importance of customer feedback in shaping operational changes. Highlight methods you’ve used to gather feedback and how you incorporated it into process adjustments to enhance customer satisfaction.

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Why are you interested in the Operations Lead position at DubClub?

Reflect on your passion for the intersection of sports and technology. Express your excitement about DubClub’s mission to enhance user experiences and how your skills and values align with the company culture and vision.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 3, 2025

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