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Medical Assistant, Certified - Duke Orthopaedics of Raleigh (Commitment Bonus Eligible)

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.Learn more about us: https://dhip.dukehealth.org/about-us$7,500 Commitment Bonus | Paid out in 2 equal installments over 12 months in 6-month increments (received at 6 months and 12 months). ​• *Only new hires who have not worked for Duke University Health System in the past 12 months (at the time of offer) are eligible to receive the commitment bonus.**JOB LOCATIONDuke Orthopaedics of Raleigh - 3480 Wake Forest Rd, Raleigh, NCJOB SUMMARYWe are seeking a Medical Assistant, Certified to be an integral member of the healthcare team and provide direct and indirect care to patients.JOB DUTIES AND RESPONSIBILITIES• Perform intake with patients to include vital signs, visit information, and other clinical information as indicated.• Perform telephone message taking with patients, document encounter, follow protocols established by clinic leadership, and inform provider.• Administer medications to patients as ordered by providers or by established protocols following the six rights of medication administration.• Assists providers with procedures such as Vysco injections, castings• Participates in performance improvement projects.• Performs tasks such as set up for clinical procedures, high level disinfection & sterilization or other miscellaneous appropriate tasks within scope of practice.• Attain prior authorizations for medications and durable medical equipment as indicated.• Float in clinic to cover patient and provider needs as delegated by nurse manager, health center administrator, charge nurse, or nurse team lead.JOB ELIGIBILITY REQUIREMENTS• Graduation from accredited Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.• High school or GED graduation required.• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. Please specify on resume which certification you have, certification number, and expiration date.• BLS requiredSome roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.
What You Should Know About Medical Assistant, Certified - Duke Orthopaedics of Raleigh (Commitment Bonus Eligible), Duke Health

If you're looking for an exciting opportunity as a Medical Assistant, Certified at Duke Orthopaedics of Raleigh, you've come to the right place! At Duke Health Integrated Practice, we are committed to creating a supportive work environment where our medical team thrives. This isn't just a job; it's a chance to be part of a well-respected practice that spans 140 clinics throughout North Carolina, attracting top-tier medical professionals. As a Medical Assistant, your role will be pivotal in delivering both direct and indirect care to our valued patients. Your daily tasks may include performing patient intake, taking vital signs, and even assisting providers with clinical procedures. With a focus on professional growth and teamwork, you’ll also have opportunities to participate in performance improvement projects and contribute to a collaborative healthcare atmosphere. And did we mention a generous $7,500 commitment bonus, paid in two installments? We're serious about attracting and retaining talent. To join our dynamic team at Duke Orthopaedics of Raleigh, make sure you've graduated from an accredited Medical Assistant program and hold the required certifications. Join us, and together, let’s make a difference in healthcare!

Frequently Asked Questions (FAQs) for Medical Assistant, Certified - Duke Orthopaedics of Raleigh (Commitment Bonus Eligible) Role at Duke Health
What are the duties of a Medical Assistant at Duke Orthopaedics of Raleigh?

A Medical Assistant at Duke Orthopaedics of Raleigh is responsible for performing patient intake including vital signs and other clinical information, taking patient telephone messages, administering medications as ordered, and assisting providers with various clinical procedures. The role also involves tasks like high level disinfection and sterilization, obtaining prior authorizations, and floating in the clinic to meet patient needs.

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What qualifications are required to become a Medical Assistant at Duke Orthopaedics of Raleigh?

To qualify for a Medical Assistant position at Duke Orthopaedics of Raleigh, candidates need to graduate from an accredited Medical Assistant program and hold a relevant certification by organizations such as AAMA, AMT, NHA-CCMA, NCMA, or ARMA. Additionally, a Basic Life Support (BLS) certification is required to ensure patient safety and care.

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Is there a commitment bonus for the Medical Assistant role at Duke Orthopaedics of Raleigh?

Yes! Duke Orthopaedics of Raleigh offers a $7,500 commitment bonus, which is paid out in two installments over the first year of employment. This bonus is aimed at encouraging new hires to join our dedicated team and is only available to individuals who have not worked for Duke University Health System in the past 12 months.

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What is the work environment like for Medical Assistants at Duke Orthopaedics of Raleigh?

The work environment for Medical Assistants at Duke Orthopaedics of Raleigh is both collaborative and innovative. Our mission is to foster a caring workplace that values diversity, encourages teamwork, and promotes continuous improvement. You'll be working with a dynamic healthcare team dedicated to providing exceptional patient care.

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What opportunities for growth are available for Medical Assistants at Duke Orthopaedics of Raleigh?

Medical Assistants at Duke Orthopaedics of Raleigh can expect various opportunities for professional growth. Participation in performance improvement projects, continued education, and special trainings are all part of our commitment to help our staff advance their skills and careers while contributing positively to patient care.

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Common Interview Questions for Medical Assistant, Certified - Duke Orthopaedics of Raleigh (Commitment Bonus Eligible)
Can you describe your experience with patient intake procedures as a Medical Assistant?

Discuss specific instances where you performed patient intakes including taking vital signs and recording necessary clinical information. Highlight your ability to communicate effectively with patients and how you ensure accuracy in documentation.

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How do you ensure patient safety when administering medications?

Explain the importance of following the six rights of medication administration and how you double-check information for accuracy. Share any relevant experiences where you have successfully navigated medication administration.

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How would you handle a situation where a patient is anxious about a procedure?

Discuss strategies you would employ to comfort the patient, such as effective communication, providing information about the procedure, and involving the healthcare team to ensure the patient feels supported.

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What steps do you take to maintain a clean and sterile environment in a clinical setting?

Highlight your knowledge of infection control practices, including proper cleaning protocols and dedication to high-level disinfection. Share any relevant experiences where you implemented these practices successfully.

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Describe a time when you had to float in the clinic to cover for an absent coworker.

Provide a specific example that showcases your adaptability and team-oriented mindset. Discuss how you assessed the needs of the clinic and ensured continuity of care for patients.

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What motivates you to work as a Medical Assistant?

Speak to your passion for patient care and helping others. Illustrate how working in a supportive environment such as Duke Orthopaedics of Raleigh aligns with your career goals.

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How do you prioritize your tasks during a busy clinic day?

Share techniques you use to manage time effectively, such as prioritizing urgent cases, utilizing checklists, and collaborating with team members to ensure that all patients receive timely care.

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What experience do you have with electronic health records (EHR)?

Discuss your proficiency with EHR systems, highlighting any specific platforms you've worked with. Explain how you ensure accurate documentation and maintain patient confidentiality.

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How do you approach feedback and constructive criticism in your role as a Medical Assistant?

Emphasize your openness to feedback as an opportunity for growth. Share examples of how you've implemented constructive criticism to improve your performance in past roles.

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What role do you think teamwork plays in a healthcare setting?

Discuss the crucial role of teamwork in enhancing patient care and achieving better health outcomes. Provide examples of how collaboration has positively impacted your previous work experiences.

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December 20, 2024

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