Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Program Director / Unit Based Services (ICS) image - Rise Careers
Job details

Program Director / Unit Based Services (ICS) - job 1 of 4

Company Description

A LITTLE ABOUT US:

At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: respecting and responding to the choices of people in need of supports. We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, as well as those facing mental health, behavioral, or significant medical challenges. 

WE OFFER:

· Starting Salary $58,700.00 - $60,314.25 annually *Listed salary range is based on experience level and may vary depending on an individuals skills and qualifications.

  • $5,000 Retention Bonus
  • PAID training and orientation
  • Innovative, collaborative environment with flexible work/life balance schedules
  • 401(k) plan with a 3% company match 
  • Company provided hardware and cellphone stipend
  • FREE Life Insurance & FREE Long-term Disability
  • Job mobility options within Dungarvin's 15 states of services
  • Discount on your personal Verizon monthly bill; among other national discount programs
  • PTO that increases with tenure
  • Pet Insurance
  • Medical, Dental, and Vision (Domestic partners eligible for Dental).
  • Supplemental Insurance, Flex Spending, and HSA Accounts 
  • Mileage reimbursement
  • Referral Bonus Program

Job Description

As a Program Director, you will be responsible for the development, coordination, and management of daily operations within the Unit Based Department (IHS and 24 HR EA). This role includes overseeing all aspects of the program to ensure the highest quality of service delivery.

Key Responsibilities:

  • Operational Management: Oversee the daily operations of the Unit Based Department, ensuring that all services are developed, implemented, coordinated, and monitored to the highest standard.
  • Staff Training and Development: Ensure orientation, ongoing training, and professional development for staff to maintain high performance and compliance with best practices.
  • Behavioral Support: Demonstrate effective de-escalation techniques, conflict resolution, and positive support methods while using a person-centered approach with individuals exhibiting significant mental health symptoms, aggression, property destruction, chemical dependence, brain injury, or cognitive impairments.
  • Plan Implementation: Understand and implement behavior support plans, treatment plans, individualized support plans, and person-centered plans.
  • Judgment and Assessment: Assess situations, make sound judgments based on guidance and priorities, anticipate potential outcomes, and react appropriately.
  • Individual Support: Provide effective one-on-one support with individuals.
  • Time Management: Plan and prioritize work efficiently to manage time effectively and accomplish assigned tasks, including self-management and clear communication of needs.
  • Financial Best Practices: Assist in maintaining financial best practices within the department, ensuring fiscal responsibility and accountability.
  • Communication: Maintain direct communication with the supervisor and ensure access to guidance and support.

Qualifications

Must meet Designated Manager qualifications in accordance with the MN 245D requirements

                                                             AND

  • 3 years of experience supervising programs in the human service field
  • Experience: Bachelor’s degree in Human Services, Behavioral Analysis or related field preferred
  • Licensing and Insurance: Valid driver’s license with an acceptable driving record, current auto liability insurance, and reliable transportation.
  • People employed in this position are expected to meet the qualifications of an unlimited driver.  The definition of the driving requirement is:

    Unlimited driving position -- defined as one that requires an employee to drive a motor vehicle as a part of her/his Dungarvin work, including vehicles owned or leased by Dungarvin, and/or to drive a vehicle in which a person served is transported.

Additional Information

Dungarvin is an affirmative action and equal opportunity employer. At Dungarvin, we believe in hiring talent from a wide variety of backgrounds which makes our organization stronger.

#DMNFLMJ

4/16

Dungarvin Glassdoor Company Review
3.3 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Dungarvin DE&I Review
3.75 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
CEO of Dungarvin
Dungarvin CEO photo
Lori Kress
Approve of CEO

Average salary estimate

$59507 / YEARLY (est.)
min
max
$58700K
$60314K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Director / Unit Based Services (ICS), Dungarvin

At Dungarvin, we’re thrilled to announce an exciting opportunity for a passionate Program Director / Unit Based Services in Crystal, MN. As a vital part of our dedicated team, you’ll manage and coordinate the daily operations within our Unit Based Department, which focuses on offering exceptional support to individuals facing various challenges. Your role will involve creating a positive, engaging environment where both clients and staff can thrive. You will oversee operational management, ensuring that all services are delivered with top-notch quality and adherence to our person-centered approach. Training and developing your staff will be a key part of your responsibilities, enabling them to effectively support individuals experiencing mental health issues, aggression, or cognitive impairments. Your judgment in assessing situations and implementing behavior support plans will be crucial in providing the best service. With a competitive starting salary, a $5,000 retention bonus, and numerous benefits including paid training and flexible schedules, this position is perfect for someone who shares our passion for helping others. If you’re ready to lead a dynamic team, foster personal growth, and make a genuine difference in people's lives, we invite you to join us at Dungarvin as a Program Director / Unit Based Services!

Frequently Asked Questions (FAQs) for Program Director / Unit Based Services (ICS) Role at Dungarvin
What are the primary responsibilities of the Program Director / Unit Based Services at Dungarvin?

The Program Director / Unit Based Services at Dungarvin is responsible for overseeing daily operations, ensuring high-quality service delivery, staff training and development, and implementing behavioral support plans. This role also involves assessing situations, maintaining communication with supervisors, and adhering to financial best practices within the department.

Join Rise to see the full answer
What qualifications are needed to be a Program Director / Unit Based Services at Dungarvin?

To apply for the Program Director / Unit Based Services position at Dungarvin, candidates must meet the Designated Manager qualifications per MN 245D requirements, have at least 3 years of experience supervising programs in the human service field, and ideally hold a Bachelor’s degree in Human Services, Behavioral Analysis, or a related field.

Join Rise to see the full answer
What kind of training is provided for the Program Director / Unit Based Services at Dungarvin?

Dungarvin offers comprehensive paid training and orientation for the Program Director / Unit Based Services position, focusing on ensuring staff effectively implement person-centered approaches, behavior support plans, and maintain compliance with best practices in the field.

Join Rise to see the full answer
How does Dungarvin support staff in the Program Director / Unit Based Services role?

Dungarvin supports their Program Director / Unit Based Services through professional development opportunities, a competitive benefits package including medical and dental coverage, paid time off, and a collaborative environment that fosters a healthy work/life balance.

Join Rise to see the full answer
What is the starting salary for the Program Director / Unit Based Services at Dungarvin?

The starting salary for the Program Director / Unit Based Services at Dungarvin ranges from $58,700 to $60,314 annually, dependent on experience level and individual qualifications, alongside a $5,000 retention bonus.

Join Rise to see the full answer
Common Interview Questions for Program Director / Unit Based Services (ICS)
Can you describe your management style as a Program Director?

When discussing your management style, focus on collaboration and supportive leadership. Explain how you encourage growth among your team while maintaining high standards of service delivery. Consider sharing specific examples of how your approach has led to improved performance.

Join Rise to see the full answer
How do you address conflict among staff members?

Addressing staff conflict is best done through open communication and active listening. Describe your approach to mediating conflicts and how you work to ensure that team members feel heard and supported, leading to a constructive resolution.

Join Rise to see the full answer
What strategies do you implement for staff training and development?

Discuss the importance of ongoing training and professional development in your answer. Highlight specific training programs you have implemented, emphasizing their effectiveness in improving staff performance and compliance with best practices.

Join Rise to see the full answer
How do you ensure compliance with best practices in service delivery?

Explain your methods for ensuring compliance, such as regular training sessions, performance evaluations, and keeping updated on industry standards. It’s important to demonstrate your commitment to quality services while ensuring your team is well-informed.

Join Rise to see the full answer
What is your approach to behavior support in a Program Director role?

Share your philosophy on behavior support, emphasizing person-centered approaches. Discuss your experience with assessment methods and how you guide staff in implementing effective strategies for individuals with significant needs.

Join Rise to see the full answer
How do you prioritize tasks and manage time effectively in this role?

When answering this question, highlight your organizational skills and ability to adapt. Give examples of using prioritization techniques or tools that help you manage multiple responsibilities efficiently while ensuring high service quality.

Join Rise to see the full answer
How do you assess situations and make decisions in high-pressure environments?

Discuss your decision-making process under pressure. Share how you assess critical information, consider potential outcomes, and involve your team in significant decisions, demonstrating a thoughtful and composed approach.

Join Rise to see the full answer
What experience do you have with financial management in a program setting?

Provide details of your experience handling budgetary responsibilities and ensuring fiscal accountability in your previous roles. Mention any specific strategies you have implemented to promote financial best practices.

Join Rise to see the full answer
How do you build strong relationships with clients and their families?

Emphasize the importance of communication, empathy, and transparency in developing relationships with clients and their families. Share examples of how you’ve fostered these relationships to enhance service delivery and client satisfaction.

Join Rise to see the full answer
What do you believe are the most important qualities of a Program Director?

Identify qualities such as strong leadership, effective communication, emotional intelligence, and adaptability. Explain why these traits are crucial for success in the role and how they can lead to better outcomes for staff and clients alike.

Join Rise to see the full answer
Similar Jobs
Posted 14 days ago

As a Supportive Housing Case Manager at Compass Career Solutions, you'll provide essential case management and life skills development to empower homeless clients.

Dungarvin Hybrid Columbus, OH, USA
Posted 14 days ago

As an Office Manager at Dungarvin, you'll coordinate office activities and support staff in a vital role for our community-based services.

Photo of the Rise User
Posted 3 hours ago

The Alberta Geological Survey is seeking a collaborative Senior Project Manager to oversee dynamic geoscience projects in a hybrid work setting.

Photo of the Rise User

Join a passionate team at NYC HPD as an Assistant Project Manager to help enhance housing compliance and affordability in the city.

Posted 3 days ago

Join Flex as a Program Management Manager, where you'll lead cross-functional teams to ensure successful execution of manufacturing programs in Austin, TX.

Posted 9 days ago

Join Northrop Grumman as a Sr. Principal Project Management to drive innovative space launch solutions while collaborating with top executives and customers.

Photo of the Rise User
Posted 11 days ago

Join Great Minds as a Senior IT Project Manager to drive technology initiatives within a dynamic educational organization.

Abra Hybrid Brooklyn Center, Minnesota, United States
Posted 12 days ago

An exciting opportunity for an IT Project Manager to lead complex technology projects within a dynamic team in Brooklyn Center.

Join McFarland Construction as an Assistant Project Manager and contribute to innovative construction projects in a rapidly growing firm.

Photo of the Rise User

Fever is looking for a proactive Senior Partner Project Manager fluent in French to enhance their event management processes within a dynamic team.

Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Fast-Paced
Growth & Learning
Medical Insurance
Dental Insurance
401K Matching
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Flex-Friendly
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Respecting and Responding to the choices of people in need of supports. We believe each person has his or her own set of aspirations, goals, strengths, and dreams. Dungarvin works closely with each person, and people close to the individual, to d...

394 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 18, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!