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Program Lead

Company Description

Are you ready for a career that allows you to have a positive impact on your community?

Compass Career Solutions, a sister company to Dungarvin,is committed to being the provider of choice for personalized services that enrich lives. We offer comprehensive services to support individuals with diverse needs, including supported employment, supportive housing, person-centered planning, and community inclusion. 

WHAT WE OFFER:

  • Wage: $22.10
  • Monday-Friday daytime hours with flexibility needed for some nights and weekends.
  • Medical, Vision and Dental Insurance for FT employees
  • Supplemental Insurance
  • Flex Spending and HSA Accounts for FT employees
  • Pet Insurance
  • Life Insurance for FT employees
  • 401 K plan with up to  3% employer match after one year of services
  • PAID TIME OFF (PTO) for eligible employees
  • PTO Donation
  • Growth and Development Opportunities
  • Employee Referral Program
  • Employee Assistance Program
  • National Brand Discounts
  • Tapcheck - access to 50% of your pay before payday
  • PAID training and orientation

Job Description

Are you ready to make a meaningful impact in your community? As a Program Lead, you’ll play a vital role in empowering individuals through personalized support and team collaboration. From coordinating schedules and assisting with person-centered plans to training new employees and delivering direct community services, your work will drive positive outcomes and help people achieve their goals. Additionally, you’ll collaborate with Employment Specialists and/or Housing Case Managers to complete contract-required reports, ensuring compliance and contributing to the success of the program.

Bring your organizational expertise, passion for helping others, and collaborative mindset to a role where every day is an opportunity to make a difference. Join us and be part of a supportive, mission-driven team!

WHY YOU"LL LOVE THIS JOB:

  • Diverse Impact: From coordinating schedules to training team members, your work ensures smooth and meaningful support for those we serve.
  • Collaborative Environment: This role serves as a liaison between the Program Director and frontline staff, working collaboratively to support the program's mission and goals. Additionally, you will work closely with Employment Specialists and Housing Case Managers to assist individuals in achieving their personal goals.
  • Direct Engagement: Be hands-on in the community, providing services that make a tangible difference in people’s lives.

WHAT YOU WILL DO:

  • Coordinate schedules and provide training for Employment Specialists and Housing Case Managers.
  • Support Employment Specialists and Housing Case Managers by contributing to personalized plans, developing individualized services, and creating opportunities that lead to positive outcomes and help individuals achieve their goals.
  • Works with Employment Specialists and Housing Case Managers to complete required reports, including quarterly ones.
  • Complete required contractual reports and attend meetings as specified by contracts.
  • Assist with Assessments, Intakes, and Plans while maintaining knowledge of individuals' needs and tracking progress toward goals.
  • May be assigned special projects, participate in project teams, and assist with quality assurance and technical training
  • May manage staff schedules, lead meetings, represent Compass at professional meetings and community events, and engage with community members.
  • Travel throughout the area and provide transportation to clients as needed.
  • Complete required trainings and attend recommended in-service trainings.
  • Set and achieve performance and development goals through the Performance Review and Plan (PRP) process.

Qualifications

WHAT MAKES YOU A GREAT FIT:

  • Bachelor's degree from a nationally accredited college or university, or a minimum of one year of related experience and/or training, or an equivalent combination of education and experience required.
  • Must be at least 21 years of age.
  • A valid driver's license, insurance, and own vehicle transportation
  • Proficient in technology: especially Microsoft Office Applications 
  • Must secure and maintain First aid and CPR certification within 30 days.

Additional Information

Dungarvin believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an affirmative action and equal opportunity employer.

#EMWIJ

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Average salary estimate

$45928 / YEARLY (est.)
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$45928K
$45928K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Lead, Dungarvin

Are you excited about the idea of liberating lives and helping your community flourish? As the Program Lead at Compass Career Solutions in Yakima, WA, you will have the chance to do just that! This role is not just about coordinating schedules and teams; it's about empowering individuals to realize their personal goals through supportive services and collaborative efforts. You will be at the heart of the action, engaging with Employment Specialists and Housing Case Managers to ensure successful outcomes. Your hands-on approach will allow you to directly impact lives, as you assist in creating personalized plans and facilitate services that lead to meaningful change. With your seasoned expertise in organization and a compassionate heart, you'll train new employees and provide the necessary support that ensures everyone is equipped to succeed. You'll also make data-driven contributions by completing required reports and ensuring compliance to help maintain the program’s excellence. Compass Career Solutions offers not only a competitive wage but also benefits such as medical insurance, paid time off, and a supportive environment where growth is encouraged. This is the perfect opportunity if you're looking to merge your career with a purpose that brings fulfillment and community impact. Join us as we work together to facilitate positive change and enhance the lives of individuals around us. Every day in this position is a chance to inspire and be inspired, so take that leap toward a rewarding career with Compass!

Frequently Asked Questions (FAQs) for Program Lead Role at Dungarvin
What are the responsibilities of a Program Lead at Compass Career Solutions?

As a Program Lead at Compass Career Solutions, you'll coordinate schedules, provide essential training for Employment Specialists and Housing Case Managers, and support individualized service plans for clients. Your role is essential in ensuring compliance with contracts, completing necessary reports, and engaging with the community. This dynamic position requires hands-on involvement, enabling you to impact clients' lives directly.

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What qualifications do I need to be a Program Lead at Compass Career Solutions?

To become a Program Lead at Compass Career Solutions, you need a Bachelor's degree from an accredited institution or at least one year of related experience. If you can demonstrate a combination of relevant education and experience, that's valuable too! Furthermore, you must hold a valid driver's license, have your own transportation, and be proficient in Microsoft Office applications.

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Is there any training provided for a Program Lead at Compass Career Solutions?

Absolutely! At Compass Career Solutions, training is a core component of your role as a Program Lead. You'll participate in required and recommended trainings, including First Aid and CPR certification after your hire. This ensures that you're well-equipped to provide the best support and services to both your team and clients.

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What is the work schedule like for a Program Lead at Compass Career Solutions?

The work schedule for a Program Lead at Compass Career Solutions typically follows a Monday to Friday daytime pattern, providing some flexibility for required evenings and weekends to best meet community needs. This schedule allows a good work-life balance while ensuring you can engage meaningfully with clients and staff alike.

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What impact can I expect to make in the Program Lead position at Compass Career Solutions?

As a Program Lead at Compass Career Solutions, the impact you can make is profound! You’ll play a crucial role in facilitating personalized support that positively transforms the lives of individuals in your community. By coordinating team efforts and encouraging staff development, your influence will ripple out to create positive and sustainable change.

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Common Interview Questions for Program Lead
Can you describe your experience in managing teams?

In responding to this question, focus on specific examples where you led a team to achieve significant outcomes. Mention any challenges faced and how your leadership approach helped overcome those obstacles, emphasizing collaboration and communication.

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How do you ensure compliance with program contracts?

Highlight your familiarity with program regulations and personal experience keeping detailed records and reporting requirements. Emphasizing your organizational skills to maintain compliance and ensuring accountability will reflect well on your commitment to excellence.

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What strategies do you use to support individuals in achieving their goals?

Use this opportunity to outline personalized planning processes you have utilized. Explain how you assess individual needs, set realistic goals, and create action plans while maintaining open communication, showcasing your empathetic approach.

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Describe a challenging situation you faced in a previous role and how you handled it.

Be honest and detailed in your response. Choose a situation that relates to team dynamics or client management, illustrating your critical thinking skills and your ability to remain composed under pressure. Discuss the resolution effectively.

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How do you prioritize tasks when managing multiple responsibilities?

Showcase your time-management skills by detailing the methods or tools you use for prioritization, such as digital tools or strategies like the Eisenhower Matrix. Mention how you balance urgency with importance effectively.

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What role does collaboration play in your work?

Illustrate your teamwork philosophy and experiences where collaboration led to successful outcomes. Mention how collaboration with other departments or team members is crucial in the mission-driven environment of Compass Career Solutions.

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How do you stay updated with best practices in program management?

Discuss your continuous learning habits, such as attending workshops, reading relevant literature, or engaging with professional networks. Highlight how this proactive approach keeps you informed and improves your skill set.

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What do you believe are the key qualities of an effective Program Lead?

Identify qualities such as communication, organization, empathy, and adaptability. Illustrate each quality with a brief example of how it has shaped your performance and made you a successful team member in previous roles.

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How would you handle conflicts within your team?

Discuss your conflict resolution approach, emphasizing open communication, understanding differing perspectives, and creating a supportive environment for discussion. Mention your ability to mediate effectively by promoting solutions.

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What interests you most about working at Compass Career Solutions?

Express your alignment with Compass Career Solutions' mission and values, and detail how the opportunity to make a meaningful impact in the community resonates with your personal and professional aspirations.

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Respecting and Responding to the choices of people in need of supports. We believe each person has his or her own set of aspirations, goals, strengths, and dreams. Dungarvin works closely with each person, and people close to the individual, to d...

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Full-time, on-site
DATE POSTED
January 5, 2025

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