Operations Manager

E2 Optics is an award-winning, Woman-Owned technology integrator, headquartered in Denver, Colorado. We help clients deploy remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design low voltage solutions that seamlessly integrate audiovisual, physical security, structured cabling, and wireless solutions, including DAS and WiFi systems. Our experience spans Enterprise and Government clients within the Energy, Finance, Health Care, Higher Education, Manufacturing, Media & Communications, and Transportation industries. Our Core Values, which are built around Safety, guide our business, employees, and relationships with customers and partners. We embrace these values to be a better business and better people, while having fun in the process. As a result, we've set a new standard, and our clients have made E2 Optics one of America's largest and fastest-growing companies.

The Operations Manager oversees the day-to-day business operations for an E2 Optics branch and is

responsible for its overall profitability on a monthly, quarterly, and annual basis. Duties include generating new

customers, identifying new business opportunities, recruiting, and developing employees, and ensuring and

improving the performance, productivity, efficiency, and profitability of the branch through the provision of

effective methods and strategies.

• Safety is E2’s number one Core Value. Follow safe work practices and company and client worksite policies.
• Promotes company Core Values to foster and safeguard family-centric culture.
• In coordination with sales, conducts monthly, standing pipeline meetings with key partners.
• Directs branch operational aspects for a designated geographic area including sales, project management, field operations, and customer service.
• Assesses local market conditions and identifies current and prospective sales opportunities.
• Develops, forecasts, financial objectives, and business plans.
• Meet goals and metrics as assigned by leadership.
• Meets or exceeds monthly, quarterly, and annual revenue goals
• Oversees execution of project management using WIP (Work in Progress) report system
• Oversees management of and minimizes regional overhead costs on a monthly, quarterly, and annual basis
• Manages and forecasts labor needs, shortages, and overages
• Anticipates work levels to best maintain “even” workloads throughout the year
• Works with Project Managers to ensure project profitability
• Develops and manages budget and allocates funds appropriately.
• Coordinates with corporate human resources, information technology, corporate controls, QA/QC and administration as needed to accomplish business objectives and meet legal and compliance requirements.
• Identifying areas of improvement and propose corrective actions that meet challenges and
• Leverage growth opportunities
• Shares knowledge with other regions, divisions and corporate on effective practices, competitive intelligence, business opportunities and needs.
• Track and manage all company assets, including vehicles, equipment, and buildings. Ensure accurate inventory records and maintain an up-to-date asset database. Adheres to high ethical standards and complies with all regulations/applicable laws.
• Networks to improve the presence and reputation of the region and company.
• Develop and implement operational strategies and procedures to improve efficiency and effectiveness.
• Manage and supervise daily operations to ensure smooth workflow and adherence to company policies.
• Monitor key performance indicators (KPIs) and prepare regular reports for senior management.
• Lead, train, and mentor staff, fostering a positive and productive work environment.
• Collaborate with other departments to align operational goals with company objectives.
• Identify areas for improvement and implement process enhancements.
• Resolve operational issues and address customer complaints effectively.
• Occasional site visits to meet with clients. This often can result in construction environment style client meetings and job walks.
• Travel: The individual in this role should be able and willing to travel as required by E2 Optics.
• Additional Responsibilities: As identified and assigned.

• High School Diploma required, associate or bachelor’s degree is preferred
• PMP or RTPM certification preferred
• RCDD certification is preferred
• BICSI Technician Certified preferred
• OSHA 30 is required

• 5 – 7 years’ telecommunications/construction low voltage experience required.
• 4 years+ leadership experience required.
• Business development experience preferred.
• Experience with security, audio visual, videoconferencing, wireless communications preferred.
• Proven project management experience on time, on budget, with safety and quality required.

• Decision Making and Judgment:
• This position requires the ability to assess information and interpersonal interactions to negotiate business that meets or exceeds client expectations, while providing a profitable revenue stream for E2 Optics.
• This position involves considerable decision-making authority and creative problem-solving skills regarding procedures, plans, and schedules. Although there are sometimes problem-solving guidelines for particular problems, there may be no existing procedures or instructions for those problems.
• Strong leadership, human resources management and conflict resolutions skills
• Ability to meet sales targets and production goals
• Ability to influence and negotiate
• Ability to professionally communicate internally and to clients
• Familiarity with industry’s rules and regulations
• Excellent organizational, delegation, and communication skills
• Results driven and customer focused
• Critical thinking and problem-solving skills
• Adaptable team player

WHAT WE OFFER:

- Competitive pay

- Opportunities for professional development and career growth.

- BICSI Training Facilities

- A supportive and inclusive work environment.

- Health, dental, and vision insurance.

- Paid time off and holidays.

WORK ENVIRONMENT & PHYSICAL DEMANDS: The standard work environment for this position is an indoors business office and construction environment. Ability to use a computer and/or hand tools while sitting or standing for extended periods of time. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, bend, rotate, push, pull, reach with hands and arms on intermittent to regular basis daily. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. The employee may be required to work in tight, confided spaces. The employee must demonstrate regular and on-time attendance. There could be a requirement of occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.

DISCLAIMER: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. 

An Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Actively recruits qualified women, minorities, disabled and veterans for all positions for which they are qualified.

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