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Business Development Manager - QLD

Business Development Manager - QLD

Gold Coast, QLD, Australia

We are looking for… 

We're seeking an experienced hands-on Business Development Manager to join our sales team. The ideal candidate will be responsible for identifying, developing and maintaining strong and trusting business relationships within the Gold Coast QLD and Northern Rivers NSW Regions.

The Business Development Manager will be instrumental in managing a large list of clients across many market segments from architects to landscape architects, to interior designers to contractors and landscapers. It is your responsibility to seek out where the most opportunity lies. Your passion, effective self-management, motivation and follow through are what will make you successful. Based in either the Brisbane Showroom in Fortitude Valley or working remotely in your region, you will:

  • Provide after-sales support to retain great relationships
  • Ensure prompt and accurate responses to clients’ queries
  • Build strong client relationships, through regular communication
  • Creating customised sales plans for key clients
  • Promote new products/services to existing customers

We need you to bring… 

  • A natural interest and ability in building strong and trusting relationships with people
  • The ability to confidently manage client relationships and general day-to-day enquiries
  • Great attention to detail in handling business development leads and managing projects from lead to delivery
  • An interest in architecture and design
  • The ambition to grow and develop existing client relationships through exceptional service and product counsel
  • Experience with CRM software a bonus (e.g. Salesforce)
  • Ability to work remotely for periods of time, building structure and driving momentum
  • Understanding of sales principles and ability to deliver excellent customer experience
  • Strong (verbal and written) communication skills with an ability to build relationships

In return, we’ll give you… 

Perks, benefits and the space to grow. We offer a competitive salary, fully paid for company car, a comprehensive benefits package and plenty of opportunities for career growth and development. This includes: 

  • The opportunities you need to grow, develop and craft a career you’re proud of within the global Eco Outdoor business 
  • Paid parental leave, so we can look after you while you welcome a new human
  • A 50 per cent off employee discount on Eco Outdoor products 
  • Subsidised gym membership at Total Fusion
  • Company-sponsored shenanigans and activities to connect with your team and the broader Eco Outdoor crew, from axe-throwing escapades to lawn bowls and trivia nights
  • A culture of unbelievable hospitality… hello in house barista coffee machine  
  • The opportunity to give back via our internal Social Housing and Sustainability teams. 

OK, you want to know what you’re getting yourself into? Let us introduce ourselves. 

Established in 2001 by expert minds from the landscape design and construction industries, Eco Outdoor is an Australian-founded global brand with showrooms in Australia, New Zealand and North America. We’re constantly experimenting, innovating and pushing creative boundaries, delivering the highest-quality natural stone and architectural surfaces (and outdoor furniture collections) to the international architecture market.  

We employ around 130 people across the globe, all of whom are dedicated to innovating, crafting and providing remarkable products and unbelievable hospitality to our clients and collaborators in the architecture and design space. We thrive on constant reinvention, regular development opportunities and a passionate culture grounded in connection and involvement.  

We’re a tribe of collaborators, critical thinkers, problem-solvers and challenge-embracers, and we nurture our incredibly talented people to put their best foot forward every day. That starts with our core values – Be a Game Changer, Only Accept Awesome, Play as a Team, Be Curious, Get Fired up – which are deeply ingrained in our culture. Basically, we’re all about fostering an innovative, industry-leading, collaborative, creative, passionate team to reach their fullest potential. That’s good for humans and good for business. 

If this sounds like your kind of gig… 

We’d love to hear from you. If you need more information before you apply, check out our website, LinkedIn or Instagram. If you have questions those sites don’t answer, flick us a line at people@ecooutdoor.com.au unless you’re a recruitment agency, in which case: no, thanks. We’ve got this one covered.   

Average salary estimate

$80000 / YEARLY (est.)
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$90000K

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What You Should Know About Business Development Manager - QLD, Eco Outdoor

Are you ready for an exciting opportunity as a Business Development Manager with Eco Outdoor in beautiful Gold Coast, QLD? We’re on the lookout for an energetic and experienced individual who loves building relationships and driving business growth. In this role, you will be pivotal in identifying, developing, and maintaining robust relationships with various stakeholders, including architects, interior designers, and contractors. Your role is not just about sales; it's about nurturing strong partnerships in the architecture and design community. You’ll thrive in managing a diverse client list, creating custom sales strategies, and delivering outstanding after-sales support to ensure our clients feel valued and supported. Working from our Brisbane showroom or remotely, you’ll enjoy the flexibility to shape your work environment. A key part of your day will involve engaging in regular communication with clients, being quick to respond to their inquiries, and introducing them to our exciting range of products and services. If you have an inherent ability to connect with people and a keen eye for detail, you’ll fit right in. Plus, a background in architecture or design is a strong plus! At Eco Outdoor, we’re more than just a workplace; we’re a community dedicated to innovation and exceptional service. We offer competitive salaries, amazing perks like a fully paid company car, and a culture that champions growth and teamwork. If you’re passionate about making a difference and want to be part of something special, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Business Development Manager - QLD Role at Eco Outdoor
What are the responsibilities of a Business Development Manager at Eco Outdoor?

As a Business Development Manager at Eco Outdoor, your main responsibilities include identifying and cultivating relationships with clients in the architecture and design space, managing a diverse client list, and creating customized sales plans. You’ll also provide after-sales support to ensure client satisfaction, respond promptly to inquiries, and promote new products to existing customers.

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What skills are required for the Business Development Manager role at Eco Outdoor?

The ideal candidate for the Business Development Manager position at Eco Outdoor will possess strong communication skills, excellent relationship management abilities, and attention to detail. A genuine interest in architecture and design, experience with CRM software like Salesforce, and an understanding of sales principles will also enhance your success in this role.

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What does the career growth look like for a Business Development Manager at Eco Outdoor?

At Eco Outdoor, we believe in fostering talent and providing our employees with opportunities for growth. As a Business Development Manager, you’ll have access to career advancement options as you help us innovate and craft exceptional products. Our culture encourages professional development, ensuring you can build a career you’re proud of.

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What benefits does Eco Outdoor provide for Business Development Managers?

Eco Outdoor offers a competitive salary, a fully paid company car, and extensive benefits, including a generous staff discount, subsidized gym memberships, and paid parental leave. Plus, we promote a vibrant workplace culture with team-building activities and a commitment to well-being.

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How does Eco Outdoor support innovation and creativity for Business Development Managers?

Innovation and creativity are at the heart of Eco Outdoor. As a Business Development Manager, you'll be encouraged to think outside the box, engage in collaborative projects, and embrace challenges. Our core values promote curiosity and teamwork, creating an environment where your ideas can thrive.

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Common Interview Questions for Business Development Manager - QLD
How would you approach building relationships with new clients?

To effectively build relationships, it's essential to practice active listening, understand clients' needs, and follow up regularly. Showing genuine interest in their projects and providing tailored solutions will foster trust and long-lasting partnerships.

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Can you share an example of a successful sales strategy you've implemented?

When discussing a successful sales strategy, highlight a specific instance where you identified a client's pain points, created a customized plan to address those, and closely monitored the results. This demonstrates your strategic thinking and results-oriented approach.

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How do you prioritize your tasks and manage client relationships?

Prioritizing tasks involves breaking down responsibilities into manageable, actionable items. I utilize CRM software to track communications and set reminders for follow-ups, ensuring that I stay organized and responsive to clients’ needs.

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What experience do you have with CRM software?

While discussing your experience with CRM software, mention specific tools you've used and how they enhanced your ability to manage client relationships, monitor interactions, and drive sales processes efficiently.

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How do you handle client objections?

Handling client objections effectively requires empathy and understanding. Acknowledge their concerns, ask clarifying questions, and provide well-researched solutions that address their needs while reinforcing the value your offerings bring.

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What did you learn from a failed sales pitch?

Reflecting on a failed sales pitch, focus on the insights gained, such as the importance of tailoring your approach to the client’s specific needs or improving your presentation skills. Emphasize how you utilized that experience to enhance future pitches.

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Describe your experience with after-sales support.

In discussing your experience with after-sales support, highlight how you maintained communication with clients post-sale, addressed any issues promptly, and worked to ensure their satisfaction. This shows your commitment to client relationships extends beyond the initial sale.

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What strategies would you use to promote new products?

When promoting new products, I would leverage social media, client newsletters, and targeted email campaigns to generate interest. Offering exclusive previews or insights directly to existing clients can also create excitement.

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How do you stay informed about trends in architecture and design?

Staying informed requires continuous learning. I subscribe to industry publications, attend relevant seminars, and engage with professional networks. This not only enhances my knowledge but also enables me to provide informed product counsel to clients.

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Why do you want to work for Eco Outdoor as a Business Development Manager?

Expressing your excitement about Eco Outdoor should center around its commitment to innovation, collaboration, and high-quality products. Mention alignment with the company culture and values, and how you see yourself contributing to the team's success.

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Eco Outdoor specializes in the supply of innovative and unique exterior surface treatments for residential and commercial projects. When it comes to external surface treatments, we're committed to leading the market with innovative, natural and co...

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DATE POSTED
April 10, 2025

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