Ecommerce Amazon & Marketplace Manager

Since 1991, Spring Footwear has made a difference in the lives of consumers who have depended on our brands to deliver comfort and style. Product innovation, quality, value and flexibility are the cornerstones that contribute to our success. This all leads to our mission:

“To develop successful partnerships by creating and delivering the best quality, value, product and service every day!”

Job Summary:

The Ecommerce Amazon & Marketplace Manager will be responsible for managing and optimizing the sales and performance of our products on Amazon and other e-commerce marketplaces playing a key role in the growth of our direct-to-consumer, Spring Step Shoes channel. This includes managing product listings, tracking and analyzing sales data, and implementing marketing and operational strategies to improve our ranking and visibility on the platform. The Amazon and Marketplace Manager will work closely with other members of the e-commerce team to ensure that our products are effectively marketed and sold on these platforms. Incumbent will be responsible for overseeing day-to-day operations, meeting company growth and sales objectives and market expansion.

Essential Duties and Responsibilities:

• Manage and optimize product listings on Amazon for both FBM and FBA and other e-commerce marketplaces owning the catalog including any graphic or copy updates
• Track and analyze sales data to identify trends and opportunities for growth and improve profitability
• Implement strategies to improve product visibility and ranking on Amazon and other marketplaces
• Collaborate with the e-commerce team to develop and execute marketing campaigns and promotions
• Manage issue identification and resolution with Amazon seller support team related to item set up, brand management, customer service and fulfillment
• Manage and optimize Amazon PPC campaigns as well as any other marketplace marketing programs ensuring performance maintains ROAS targets
• Monitor and report weekly on key performance indicators, including sales, traffic, quality of content, cost management, conversion rate, ROI and overall account health and performance
• Manage and monitor inventory levels to ensure product availability to meet customer demand, inventory turnover rate and accuracy
• Stay up-to-date with industry trends and best practices for e-commerce and marketplace management including seller best practices, tools, technologies, and proactively generate ideas on how to improve performance
• Manage budgets and financial performance, controlling expenses, and maximize profitability.
• Recruit, hire and develop employees as needed to ensure productivity, retention, and engagement

Knowledge, Skills, and Qualifications

• Bachelor's degree in business, marketing, or a related field preferred; related work experience accepted in lieu of degree
• 2-5 years of experience in e-commerce and/or online retail, with a focus on Amazon and other marketplaces required
• Strong analytical skills and experience with relevant tools (e.g., Excel, Google Analytics, Power BI, Adobe Photoshop, InDesign, Dreamweaver)
• Experience with Amazon Seller Central and other e-commerce platform management tools
• Demonstrated knowledge of Amazon's ranking algorithms and best practices for optimizing product listings
• Knowledge of best practices for scaling and optimizing Amazon and other marketplace businesses including strategy, forecasting, marketing, listing / keyword / creative optimization, testing, research, and agency management
• Ability to work independently and handle multiple tasks concurrently
• Excellent verbal and written communication skills
• Strong interpersonal skills with previous management experience preferred

Physical Demands and Work environment:

• Ability to safety and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state, and local standards
• Ability to work in a typical office environment and utilize office equipment including computers, printers, phones, etc.
• Ability to lift up to 10 lbs.

We offer:

• Competitive wages and benefits
• Company paid Holidays and Vacation
• Profit sharing program
• Advancement opportunities

We encourage qualified candidates to apply and join our growing team!

Spring Footwear Corp. is an EEO employer, all employment is contingent upon a successful drug and background screening, as applicable to the job specifications. We administer the Florida Drug Free Workplace program, and as such, employees may be subject to reasonable suspicion drug tests, as ascribed by the Florida law.