eCommerce Sales Coordinator

Our success is a result of the diversity of the Big Ass Fans team. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to #livelifebigass and bring the next great BAF product to market. From our customers to our employees, we are passionate about what we can accomplish together. If this sounds exciting to you, you might be exactly what we need on our team.

The eCommerce Sales Coordinator is an integral part of our customer experience and works cross-functionally with sales and other operating departments to support customer requests. This position provides efficient and effective support to the sales team and customers to achieve total customer satisfaction. The ideal candidate is detail-oriented, able to multi-task, and thrives in a fast-paced environment. If you have a great attitude, a passion for clean and concise data, and a do-what-it-takes mentality, we would love to meet you!

Responsibilities

• “The Keeper of the Data” is responsible for updating and formatting data sheets for our small fan business; this is the most important aspect of the eCommerce business as it entails information for our partners to implement our products online.
• Take ownership of Amazon Seller Central building pages, responding to customer requests, and ensuring orders ship on time.
• Liaison with marketing to gather assets and identify gaps in our offering to ensure the customer is receiving all necessary information to make the best online purchasing decisions.
• Manage MAP crawling software, and report any violations to the Sales Manager, and communicate with violators accordingly.
• Spearhead SKU creation in the Salesforce Price Book to ensure orders process seamlessly.
• Monitor retail orders and input orders manually as needed.
• Answer incoming calls made to the Retail team to assist with customer questions and needs.
• Support the overall initiatives of 3rd Party eCommerce.
• Work with several partner portals to support sales initiatives.

Requirements

• Minimum of 1-year prior experience in data entry
• BA or BS or equivalent experience
• Self-motivated, driven, success-oriented individual with great communication skills
• Strong organizational and time management skills
• Ability to follow processes and understand the urgency and focus needed to manage responsibilities
• Must be able to process large volumes of information within short time constraints
• Ability to work effectively with management and multitask in a team environment
  

Why live life Big Ass?

You’re not just a member of the Big Ass Fans team; it’s BIGGER than us. We are a Madison Industries company - one of the largest and most successful privately held companies in the world. Madison Industries has fostered and built exceptional companies that are essential to our collective health and well-being. Come join us as we build something truly remarkable!

You want benefits? We’ve got your health insurance, life insurance, 401(k) and more. You want Big Ass Benefits? Join us in the cantina for a catered lunch followed by a game of Ping-Pong, Pool or Cornhole. Did we meet our daily goals today? Let’s open the beer fridge and play a game of pool! Don’t forget to attend the latest BAF-sponsored social outing.

Big Ass Fans, a perennial honoree among “Best Places to Work” offers employees competitive pay and a challenging and rewarding work environment!

Why haven’t you applied yet?

Big Ass Fans is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, age, disability or veteran status. Big Ass Fans maintains an environment where each individual is valued and respected. Individuals are expected to understand and comply with OSHA and ISO 9001 standards and procedures. Individuals are expected to apply safe work methods when performing the job requirements in hazardous and non-hazardous environments to avoid injury to self to co-workers or damage to property. Individuals are expected to report unsafe work conditions or equipment operation to supervisors immediately and observe all safety rules.

If you need assistance or accommodation due to a disability, you may email us at recruiting@bigassfans.com or call us at 1.877.244.3267.