Recordkeeper Trading Specialist

Recordkeeper Trading Specialist (Phoenix, AZ) 

At Edelman Financial Engines (EFE), we believe everyone deserves to move their financial life forward! 

We know that assets have the power to fund goals. Those numbers represent individual lifetimes filled with hard work and dreams for our clients and generations to follow. Our clients trust us to guide them forward with empathy, integrity and invention. We uphold that same standard of respect and commitment for clients and colleagues alike. 

Founded on the idea that financial education is a fundamental right for everyone, Edelman Financial Engines continues to grow and challenge the status quo. We’re moving forward, together. If our purpose-driven commitment inspires you, we invite you to consider joining our team. 

As a Trading Specialist on the Client Operations team, you’ll play a pivotal role by supporting all operational needs to manage and monitor our Managed Accounts program members. 

In addition to an earnest desire to help people, we are looking for the ideal candidate to complement the team’s existing talents: For this Trading Specialist role, we need someone with strong interpersonal skills and an interest in problem-solving to help advance and continuously improve and accelerate our focus on outstanding service.  

As a Trade Specialist, you’ll complete Managed Account 401(k) portfolio rebalance cycles, resolve exceptions impacting client accounts, and work closely with internal and external business partners. 

Activities include but are not limited to; weekly transaction cycles with Workplace (401K) Plan Sponsors, maintaining oversight of managed account clients, and fee collection processes. Candidates must be a self-starter and be able to excel in a fast-paced team-oriented environment. 

If you are a self-starter who enjoys working with numbers while providing excellent internal customer service in a fast-paced and collaborative environment, this may be an ideal match for you! 

Responsibilities: 

• Complete and monitor daily/weekly operational processes for Recordkeeping partners, ensuring program integrity and execution quality through review and analysis.
• Work cross-functionally to ensure timely reconciliation and resolution of participant-related issues.
• Identify and track until resolution of any issues or errors identified through exception management.
• Communicate in an accurate and timely manner with both internal and external partners.
• Support monthly and quarterly team billing processes.

Requirements: 

• Excellent problem-solving & critical thinking skills with the ability to work in a fast-paced environment.
• Demonstrate consistent success in delivering impeccable customer service.
• Highly organized with attention to detail.
• Bachelor's degree or equivalent preferred or 1 – 2 years of financial services experience.
• Proficiency in Excel is required.

About Edelman Financial Engines 

Since 1986, Edelman Financial Engines has been committed to always acting in the best interests of our clients. We were founded on the belief that all investors – not just the wealthy – deserve access to personal, comprehensive financial planning and investment advice. Today, we are America’s top independent financial planning and investment advisory firm, recognized by Barron's1 with 145+ offices2 across the country and entrusted by 1.3 million clients to manage more than $245 billion in assets.3 

Our unique approach to serving clients combines our advanced methodology and proprietary technology with the attention of a dedicated personal financial planner. Every client’s situation and goals are unique, and the powerful fusion of high-tech and high touch allows Edelman Financial Engines to deliver the personal plan and financial confidence that everyone deserves. 

For more information, please visit EdelmanFinancialEngines.com. 

© 2023 Edelman Financial Engines, LLC. Edelman Financial Engines® is a registered trademark of Edelman Financial Engines, LLC. All advisory services provided by Financial Engines Advisors L.L.C., a federally registered investment advisor. Results are not guaranteed. See EdelmanFinancialEngines.com/patent-information for patent information. AM2789819 

For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal information. Please read it carefully. 

Edelman Financial Engines encourages success based on our individual merits and abilities without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, pregnancy; marital, domestic partner or civil union status; national origin, citizenship, ancestry, ethnic heritage, genetic information, age, legally recognized disability, military service or veteran status. 

Accommodations are modifications or adjustments to the hiring process that would enable you to fully participate in that process. If you need assistance to accommodate a disability, you may request one at any time by either contacting your recruiter or HRQ@EdelmanFinancialEngines.com. 

1 The Barron’s 2023 Top 100 RIA Firms list, an eight-year annual ranking of independent advisory firms, is qualitative and quantitative, including assets managed by the firms, technology spending, staff diversity, succession planning and other metrics. Firms elect to participate but do not pay to be included in the ranking. Investor experience and returns are not considered.  

2 Edelman Financial Engines data, as of Dec. 31, 2022. 

3 Edelman Financial Engines data, as of Sep. 30, 2023.