Business Operations Manager

Eight Sleep is the world's first sleep fitness company. Our mission is to fuel human potential through optimal sleep. We use innovative technology, detailed design, and proven science and data to personalize and improve each night for everybody-changing the way people sleep forever and for the better.Backed by leading Silicon Valley investors, we have been recognized as one of Fast Company's Most Innovative Companies in 2018, 2022, and 2023.Our temperature-regulated technology, the Pod, is an absolute game changer, improving people's health and happiness by changing the way they sleep. The Pod was also recognized two years in a row by TIME's "Best Inventions of the Year." It is available for purchase in North America (the United States and Canada) and throughout the United Kingdom, Europe (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, Denmark), and Australia via eightsleep.com. We're excited by the success of the Pod to date and still have a long way to go toward achieving our mission.About the roleWe're looking for a Swiss army knife operator who can jump in and help us reach our next phase of growth. You will support the team with daily responsibilities and various ad hoc projects, enabling them to concentrate on strategic, high-impact efforts. We are seeking a diverse range of skill sets: creating clear, actionable project plans and memos, analyzing data sets, and tackling various ad hoc projects.How you'll contribute• Itinerant project and program management on cross-functional initiatives• Data analysis/dashboarding/reporting• Strategic thinking based on data• Customer discovery and A/B testing• New business / product development and opportunity modelingNote that this is an individual contributor role.What you need to succeed• 1-2 years of experience in consulting, banking, or startup business operations• Strong project management skills and ability to lead complex, cross-functional initiatives• Experience taking projects from 0-1 with little oversight and ability to articulate the why's and how's• Excellent analytical and problem-solving skills• Ability to synthesize complex information and data to inform decision-making• Data mindset• Hard-working and high-intensity• Excellent analytical and problem-solving skills• Ability to synthesize complex information and data to inform decision making• Exceptional communication and stakeholder management skillsPlease note that applications will not be reviewed if you do not meet this criteria.Why you'll love Eight• We're a tight-knit, passionate team that's working to improve people's lives by improving the way they sleep• Work alongside an award-winning team of marketers, creatives, and engineers from diverse backgrounds• Opportunity to play a defining role in the future of Eight Sleep and the sleep fitness category• Leadership is committed to employees' wellness and career development• You'll get a better night's sleep every night; all full-time employees receive the Pod• Flexible PTO• Role ownership and uncapped growth opportunitiesAt Eight Sleep we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our values by ensuring everyone feels they can flourish and grow. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.Please note: This role is open to applicants in the US, LATAM, UK, or Europe. Compensation (salary and equity) is competitive based on location.