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Location: This position will work a hybrid model (remote & office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint office locations.Preferred Locations: Indianapolis, IN; Denison, TX; Harrisburg, PA; Hingham, MA and Baltimore, MD.The Program Management Communication Coordinator is responsible for serving as a primary point of contact between National Government Services, Inc. (NGS) and the Centers for Medicare and Medicaid Services (CMS).How You Will Make An Impact• Receives, analyzes and distributes communications to and from CMS.• Coordinates the Contract Performance Evaluation (CPE) process and notifies NGS departments of other government audits and desk reviews.• Notifies internal contacts and coordinates CMS site visits.• Assists designated contracts in tracking and monitoring the timely submission of CMS deliverables.• Coordinates, tracks, and responds to inquiries and notifications from CMS and other government agencies, and ensures timely and accurate/appropriate responses.• Coordinates inquiries from NGS to CMS, including clarifications on program instructions and required responses and disclosures.• Monitors and tracks the successful completion of contract deliverables.• Develops and maintains internal contact lists for distribution of PMO related inquiries and information.• Completes all reporting necessary to ensure the Medicare contracts are meeting performance requirements as defined by CMS and program management office (PMO) management.• Oversight of document control procedures; initiation, development, completion, and annual evaluation of SOPs for all critical functions within the unit. Identifies and recommends continuous improvement ideas and provides analysis as needed.• Works on special projects in support of the NGS Program Management Office.Minimum Requirements• Requires a BA/BS in a related field and minimum of 5 years Medicare experience, including minimum of 2 years communications related experience; or any combination of education and experience, which would provide an equivalent background.• This position is part of our NGS (National Government Services) division which, per CMS TDL 190275, requires foreign national applicants meet the residency requirement of living in the United States at least three of the past five years.Preferred Skills, Capabilities & Experiences• Knowledge of Medicare operations strongly preferred.• Experience reviewing information and requests to determine appropriate response preferred.• Experience working with and communicating with all levels of leadership strongly preferred.• Experience with Joint Operating Agreements (JOA) preferred.• Ability to work independently with strong problem-solving skills preferred.If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.