The Retreat Center Specialist

Job Title: The Retreat Center Specialist

Ministry/Department: The Retreat Center

Reports to: The Retreat Center Director

Status: Full-time/non-exempt

Supervisory Role: Serve staff

Objective

Provide professional housekeeping services while simultaneously supporting and maintaining all amenities at The Retreat Center®. Foster the hospitality department through supporting ministry events and assisting with administrative tasks, aligning with The Retreat Center LLC's vision of being a movement for all people to discover and deepen a relationship with Jesus Christ.

Key Responsibilities

• Use proper cleaning chemicals for designated surfaces in accordance with OSHA regulation and The Retreat Center procedures
• Vacuum, sweep, scrub, wax and/or polish floors, using vacuums, brooms, mops and/or powered scrubbing and waxing machines
• Servicing all cabins, guest rooms, hallways and public areas of The Retreat Center
• Make beds and replace bed linens, bath linens and kitchen linens
• Clean assigned rooms by priority and update room status on daily check list
• Clean lobbies, rest rooms, corridors and stairways
• Transport cart with cleaning supplies, amenities and linens to assigned work area and/or guest room securely
• Restock cart as well as organizing closets and shelving as needed
• Properly transport and dispose trash and waste
• Dusting, shower/tub cleaning, toilet cleaning, kitchen cleaning as well as running of dishwasher and putting dishes away
• Ensure security of any assigned keys and/or guest room keys and turn any/and all lost and found items into the Retreat Center Coordinator
• Any additional duties that may be required
• Administrative tasks, planning, organizing, calendaring, answering emails and phone calls
• Supporting hospitality departments

Competencies

• Model The Retreat Center, LLC. (The Church of Eleven22®) mission, vision and core values
• Demonstrated ability to make disciples who make disciples
• Strong, pro-active communication (verbal and written) and interpersonal skills
• Possess strong organizational, planning and problem-solving skills
• Ability to recruit and manage volunteer teams
• Manage confidential and sensitive information with discretion
• Efficiently meets deadlines
• Anticipate needs of The Retreat Center team

Education and Experience

• Ability to organize multiple projects, events and personnel with minimal supervision
• 1-2 years of housekeep experience (not preferred)
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision   
• Have computer skills, proficient in Microsoft Outlook, Word and Excel and have the ability to learn and use new computer software

Position Type/Expected Hours of Work

This is a full-time position. Normal days and hours of work are Monday thru Friday, 8:30am-5pm. During scheduled events and gatherings, work hours and days may vary, to include weekends and after hours. Flexibility is a must.

The church has several big events, (“All-Skates”) throughout the year to help further the mission of Eleven22. These events are mandatory for all staff to be in attendance and may vary, depending on the vision cast for the current year.

Our entire staff family is called to action, so that we can continue to be a movement for all people to discover and deepen a relationship with Jesus Christ.

Work Environment

This job operates in a professional environment. This role routinely uses industry standard housekeeping products, cleaning solutions and equipment. In addition, while performing the duties of this job, the employee is occasionally exposed to an outdoor environment on 3,500 acres of South Georgia coastal woodlands, to include intercostal waterways, swamps and dense forests. Encounters with various wildlife (feral hogs, deer, snakes, alligators, spiders, ticks, mosquitos and other insects) are common.

Physical Demands

This role requires a mixture of physical demands. While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, stoop, bend, kneel or crouch. The employee must be able to stand/walk for long periods of time (up to eight hours) and the ability to push/pull up to 25 pounds. Must be able to lift items of up to 25 pounds, bend and stand, load and unload laundry apparatuses. Extreme summer heat as well as cold, wet winters are expected.

Ministerial Exception

The ministerial exception furthers the purposes of the Free Exercise and Establishment Clauses of the First Amendment by barring legal claims against church bodies by staff members who perform religious functions. All church pastors are subject to the exception, but a formal ministerial credential is not required. While there is no rigid formula to determine other church staff members that qualify, various factors are considered to determine which staff members are subject to the ministerial exception (please see handbook).

Staff members who qualify under the ministerial exception are not covered by federal and state employment and anti-discrimination laws. Please see the Human Resources Ministry team if you have questions on whether you are subject to the ministerial exception.

Code of Conduct

1. We live authenticity
2. We are gospel-centered and mission-focused
3. We are family
4. We are lifelong learners
5. We aim for excellence in the experience with zero excess
6. We choose to trust
7. We pray 1st and decide 2nd
8. We glorify God by honoring others
9. Our team unites under clear vision
10. We walk in humble confidence

EEO Statement

The Eleven22 Retreat Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws. The Eleven22 Retreat Center reserves the right to discriminate on the basis of religion to the full extent permitted by law.