The Head of Digital Transformation & CIO at the University of New England is responsible for driving technology transformation, establishing goals and policies, managing various technology projects, and enhancing collaboration across the campus community. You will work closely with faculty, staff, and students to ensure their needs are met and that digital initiatives are aligned with the institution's strategic goals.

Candidates for the Head of Digital Transformation & CIO position at Ellucian should have over 10 years of IT experience in higher education and a strong understanding of technology trends in the sector. Preferred qualifications include previous experience on executive leadership teams within a college environment as well as familiarity with technology governance.

The Head of Digital Transformation & CIO plays a crucial role in advancing the strategic plan at the University of New England by leveraging technology to enhance administrative and academic processes. You'll establish directives that support the President's objectives, and effectively communicate the governance process for technology implementation across the campus.

Essential skills for the Head of Digital Transformation & CIO role at Ellucian include strong written and verbal communication capabilities, emotional intelligence, strategic thinking, and the ability to maintain professionalism when fostering relationships across various levels of the institution. Knowledge of the Ellucian systems, particularly Banner SaaS, is also important.

While specific compensation details are not provided by the employer, typical salaries for the Head of Digital Transformation & CIO position at similar institutions range from $150,000 to $220,000, depending on experience and qualifications.

When addressing this question, focus on your ability to assess the current state of technology at the university and identify areas for improvement. Discuss how you plan to collaborate with stakeholders, develop a roadmap for implementing new technologies, and ensure alignment with the President's strategic vision.

Your response should highlight how you assess the needs of the institution, evaluate the impact of various projects on stakeholders, and prioritize initiatives based on urgency and alignment with strategic goals. Emphasize a collaborative approach by mentioning involving faculty, staff, and students in the decision-making process.

It’s crucial to detail your hands-on experience with Ellucian systems during the interview. Discuss specific projects where you've used Banner SaaS, how you managed integrations, and your approach to improving system efficiency in support of educational objectives.

You should discuss the importance of open communication and engagement with stakeholders. Talk about your techniques for building trust, facilitating workshops, and using collaborative tools that encourage contribution from all parties involved in the technology transformation process.

Identify reliable sources of information, such as industry publications, conferences, and networking with other professionals in the field. Highlight your proactive approach to learning about advances in technology and how you incorporate this knowledge into your strategic planning.

Use a specific example from your past where you initiated or supported a significant change. Detail the situation, your approach to proposing the idea to leadership, and the positive outcomes that followed, showcasing your influencing and advising capabilities.

Emphasize how crucial communication is for success, especially in a leadership role like Head of Digital Transformation & CIO. Discuss how you ensure that everyone understands project goals, timelines, and their roles, fostering a collaborative environment where feedback is valued.

This question allows you to showcase foresight and problem-solving skills. Acknowledge potential challenges such as resistance to change, budget constraints, or technology integration issues, and discuss your planned strategies to navigate them effectively.

Discuss the importance of setting measurable objectives before implementing projects and how you'll use data and feedback to evaluate success. This can include metrics like user adoption rates, satisfaction surveys, and overall impact on the institution's operational efficiency.

Share your vision of effective technology governance, which should include transparent decision-making processes, stakeholder engagement, clear policies and guidelines, and regular reviews. Discuss how implementing such structures allows for better accountability and alignment with the university's strategic goals.