Enrollment Coach Manager

Winner of Top Workplaces by Denver Post, Elsmere Education partners with colleges and universities to strengthen their mission through expanding their educational offerings, allowing them to serve more students by providing strategy, marketing, recruiting, program development, and retention enablement services. Headquartered in Denver, Colorado with a flexible remote work policy, we are seeking talent that fully embodies our core values of partnership, transparency, curiosity, integrity, value creation, respect, and inclusion. Join us to help us carry out our mission of unlocking the power of learning, transforming lives. We are seeking an Enrollment Coach Manager who will report to the AVP Of Enrollment Services.

Key Responsibilities:

• Coach, mentor and develop employees
• Lead employees to meet the Elsmere's expectations for productivity, quality, continuous improvement, and goal accomplishment
• Empower employees to take responsibility, utilize critical thinking and drive problem resolution.
• Provide effective performance feedback through performance evaluations, employee recognition, continual feedback and implementation of disciplinary systems, as necessary with the assistance of Human Resources
• Work with Human Resources to recruit, interview, select, and train new employees
• Maintain team schedules including program assignments, training, PTO, and PTO coverage
• Maintain transparent communication through internal and external department meetings, one-on-one meetings, and other communication channels, as necessary
• Communicate and collaborate with academic partners to report results and address challenges
• Review, maintain, and update departmental operating processes
• Track, analyze and report data results to leadership
• Carry out and attain the values and the goals of Elsmere
• Perform other duties and responsibilities, as assigned

Skills and Requirements:

• Must have 3+ years of management experience
• Experience with higher education institutions required
• Knowledge of the operation, and metrics of Enrollment Services
• Demonstrated ability to lead and develop a department and department staff members
• Excellent written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Demonstrated ability to serve as a knowledgeable resource
• Evidence of the ability to practice a high level of confidentiality
• Excellent organizational management skills

Benefits Include:

• Casual work environment in Cherry Creek
• Opportunity to participate in building something important.
• Experienced management team that enjoys the work - and loves education.
• Competitive salary
• 401K plan
• Unlimited PTO policy
• Medical/Dental/Vision Insurance
• Community giving/volunteer program
• Wellness reimbursement

This is not a remote job! Must be located in Denver Area.

Salary Range: $70,000-$80,000

Job will close on March 11, 2025

Purpose: Unlocking the power of learning, transforming lives.

Elsmere Education is a values- and mission-driven organization that continually strives to be a diverse and inclusive global community. We welcome and celebrate the perspectives, backgrounds, and beliefs of our employees, institutional partners, and students to foster a spirit of inclusivity so all can thrive. Our goal is to create an environment of curiosity and self-expression while demonstrating openness and celebration of other's viewpoints. We encourage all employees and university partners to bring their authentic presentations of self. Elsmere is focused on unlocking the power of learning and transforming lives