Emerging Client Partner

The Emerging Client Partner will work in a cross-functional role – with a team that spans Operations, Sales, Marketing, Product, and Customer Success – to develop and execute growth strategies to maximize value for our existing customers. The Emerging Client Partner will be managing multiple projects for customer delivery and will be directly responsible for the growth of expansion accounts. The role reports to the Expansion Hiring Manager.

What would you do, if hired?

• Grow - Drive customer revenue and value through deepening our partnerships with them, leveraging tools such as marketing and product adoption, as well as new and innovative initiatives
• Strategize – Work across the Sales and Ops org to devise and implement the overall strategy for growing our emerging client base.
• Be the primary person of contact for your assigned accounts in all business and strategy aspects for Celigo internally and externally.
• Work closely with the Celigo leadership team to determine success criteria, manage change, develop account plans, and review implementation and delivery.
• In this role the Emerging Client Partner is also the CSM (Customer Success Manager) who will work with our Technical Support teams to ensure Celigo products are delivered on time, on scope and within budget.
• Identify strategic accounts to attain pre-determined goals around account expansion.
• Discover new revenue and product opportunities through a deep understanding of the client's business, processes, and needs.
• Meet or exceed revenue targets by creating effective strategies that will expand the customer's use of Celigo.
• Ability to multi-task - manage renewals and find upselling opportunities.
• Stay up to date with industry trends

Who are we looking for?

• Experience in account management and sales. This includes experience building and maintaining relationships with clients, managing a portfolio of accounts, and driving business growth.
• Customer-centric
• Excellent communication and interpersonal skills
• Build and maintain relationships with service partners.
• Experience managing accounts in the SaaS industry.
• Analytical and problem-solving skills: Capable of analyzing data to identify opportunities for growth and develop action plans.
• Build and maintain relationships with service partners.
• Experience managing accounts in the SaaS industry.
• Ability to work independently and as part of a team

About Us

Celigo is the leading integration platform (iPaaS) that is pushing the boundaries of what an iPaaS can be. Celigo's unique approach to integration enables IT and business users alike to automate and optimize every business process, allowing organizations to accelerate growth and drive innovation at scale.

Pay Scale Information :

Celigo reasonably expects to pay a base salary of $50,000 for this position. Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, benefits, or other perks as outlined in any formal employment offer made.

Benefits

Starting your first year, we offer 3-weeks of vacation, wellness days, and holidays to recharge and spend time with family and friends. Additionally, we provide a strong benefits package, a tech stipend, recognition opportunities, and many other cool perks.

Diversity, Equity, Inclusion, and Accessibility

As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with strong representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.

Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age (40 and over), disability (physical or mental), sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, condition (associated with cancer, a history of cancer, or genetic characteristics)military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Employees and applicants are also protected against retaliation. Consistent with federal and applicable state laws, acts of retaliation against an employee or applicant who engages in protected activity, such as reporting discrimination or harassment or participating in the EEO process, whistleblowing, or the exercise of any appeal or grievance right provided by law will not be tolerated by Celigo.