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Sr Manager, Hospital Billing

Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1 • Student Loan Repayment Assistance & Reimbursement Programs • Family-focused benefits • Wellness incentives • Ongoing mentorship, development, and leadership programs • And more Work Location: Atlanta, GA

Description

A Senior Manager of Hospital Billing oversees the entire hospital billing operation, ensuring accurate and timely submission of patient claims, managing a team of billing specialists, resolving complex billing issues, maintaining compliance with healthcare regulations, and implementing strategies to optimize revenue cycle management and maximize revenue collection for the hospital.

 

Key responsibilities may include:

 

1. Team Leadership and Supervision:

  • Manage a team of billing specialists, including assigning tasks, performance evaluations, coaching, and staff development.
  • Monitor team productivity and identify areas for improvement to streamline billing processes.

2. Billing Operations Management:

  • Oversee all aspects of the hospital billing cycle, including patient registration, charge capture, coding, claim submission, accounts receivable follow-up, and payment posting.
  • Ensure accurate and timely billing by reviewing coding and charge entry for compliance with medical billing guidelines.
  • Monitor and address billing denials, appeals, and outstanding accounts receivable.

3. Compliance and Regulatory Adherence:

  • Stay updated on current healthcare billing regulations, including ICD-10, CPT codes, and payer policies.
  • Implement procedures to ensure compliance with HIPAA, Medicare, and other relevant regulations.
  • Conduct regular audits to identify and address potential billing compliance issues.

4.Revenue Cycle Optimization: 

  • Analyze billing data to identify trends and opportunities for revenue improvement.
  • Develop and implement strategies to increase collection rates and reduce outstanding accounts receivable.
  • Collaborate with other departments like patient registration and clinical staff to improve data accuracy and streamline billing processes.

5. Financial Reporting and Analysis: 

  • Generate comprehensive billing reports to track key performance indicators (KPIs) like denial rates, days sales outstanding (DSO), and revenue cycle metrics.
  • Analyze financial data to identify areas for cost reduction and revenue enhancement.

6.Payer Relations:

  • Build and maintain relationships with insurance payers to address billing issues and negotiate reimbursement rates.
  • Monitor and resolve billing disputes with payers.

Additional Duties as Assigned This role is a hybrid position splitting time between working remotely and working in the office.

 

Required Skills and Qualifications:

  • Minimum of 7 years of related experience
  • Minimum of 3 years of supervisory or management experience 
  • Bachelors Degree in healthcare or a related field 
  • Deep understanding of medical billing codes (ICD-10, CPT) and healthcare billing regulations
  • Extensive experience in hospital billing operations, including revenue cycle management 
  • Strong leadership and supervisory skills to manage a billing team
  • Excellent analytical and problem-solving abilities to identify and resolve billing issues
  • Proficiency in electronic health records (EHR) systems and billing software
  • Strong communication and interpersonal skills to collaborate with various stakeholders

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

 

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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Average salary estimate

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$80000K
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What You Should Know About Sr Manager, Hospital Billing, Emory Healthcare

Join Emory Healthcare as a Senior Manager of Hospital Billing and take the lead in managing our hospital billing operations in Atlanta! In this pivotal role, you'll be responsible for ensuring the accurate and timely submission of patient claims, and you'll manage and support a dedicated team of billing specialists. Your expertise in healthcare billing regulations and revenue cycle management will shine as you oversee the entire billing process—from patient registration to financial reporting. At Emory, we believe in empowering our employees with great benefits starting from day one, including student loan repayment assistance and wellness incentives, all aimed at supporting your professional journey. If you're ready to tackle challenges, optimize revenue collections, and enhance our billing processes in a collaborative and upbeat environment, then we’re excited to welcome you to our team!

Frequently Asked Questions (FAQs) for Sr Manager, Hospital Billing Role at Emory Healthcare
What are the main responsibilities of a Senior Manager, Hospital Billing at Emory Healthcare?

As a Senior Manager of Hospital Billing at Emory Healthcare, you'll oversee the entire hospital billing cycle, manage and mentor a team of billing specialists, address complex billing issues, and ensure compliance with healthcare regulations. Your role will also involve optimizing revenue collections and maintaining payer relationships, making you instrumental in the hospital's financial health.

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What qualifications do I need to become a Senior Manager, Hospital Billing at Emory Healthcare?

To qualify for the Senior Manager position in Hospital Billing at Emory Healthcare, you typically need a minimum of 7 years of related experience, with at least 3 years in a supervisory or management role. A bachelor's degree in healthcare or a related field and a strong understanding of medical billing codes and regulations are essential to excel in this position.

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What skills are essential for a Senior Manager, Hospital Billing at Emory Healthcare?

A successful Senior Manager of Hospital Billing at Emory Healthcare should possess strong leadership and supervisory skills, excellent analytical and problem-solving abilities, and proficiency in electronic health records systems. Effective communication skills are critical for collaborating with various stakeholders across the organization.

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How does Emory Healthcare support the professional development of a Senior Manager, Hospital Billing?

Emory Healthcare is committed to your professional growth as a Senior Manager of Hospital Billing by offering ongoing mentorship, leadership programs, and access to valuable resources. The organization fosters a supportive environment where you can continuously grow and advance your career.

Join Rise to see the full answer
What does the work environment look like for a Senior Manager, Hospital Billing at Emory Healthcare?

The work environment for a Senior Manager of Hospital Billing at Emory Healthcare is a hybrid setup, allowing for a mix of remote work and in-office collaboration, which promotes flexibility while ensuring effective team management and engagement within the office.

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Common Interview Questions for Sr Manager, Hospital Billing
Can you describe your experience in managing hospital billing operations?

When answering this question, highlight your past roles and the specific responsibilities you had regarding bill management. Discuss your approach in leading teams, streamlining processes, and how you ensured compliance with regulations while focusing on improving revenue cycle management.

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How do you handle billing denials and appeals?

For this question, focus on your systematic approach to reviewing denied claims, identifying the causes, and your strategies for submitting successful appeals. Provide examples of instances where you've been successful in reducing denial rates through proactive measures.

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What strategies have you implemented to optimize revenue cycle management?

Discuss specific strategies you've employed in previous roles to enhance collection rates and reduce the days sales outstanding (DSO). Observing the impact of data analysis on financial outcomes can establish your analytical capabilities and innovative approach.

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How do you stay updated on healthcare billing regulations?

Share your methods of staying current, such as attending workshops, participating in professional organizations, or regularly reading industry publications. Stress the importance of compliance in billing operations and your proactive approach to continued education.

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Can you give an example of how you resolved a complex billing issue?

Describe a specific case where you faced a significant billing challenge. Emphasize your problem-solving skills and the steps taken to resolve the issue, highlighting your ability to maintain communication with all stakeholders involved.

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What is your experience with electronic health record systems?

Discuss the various electronic health record systems you've used, your comfort level with them, and how you've leveraged technology to improve billing processes. Mention any training or certifications you have that relate to these systems.

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How would you motivate your billing team?

Discuss your leadership style and strategies you use to inspire your team. Emphasize the importance of open communication, recognition of achievements, and providing opportunities for professional development to maintain high morale and productivity.

Join Rise to see the full answer
What metrics do you consider important when evaluating billing performance?

Highlight big picture metrics such as denial rates, DSO, claims processing times, and overall collection rates. Discuss how these metrics can improve both the clinical and financial performance of the hospital.

Join Rise to see the full answer
How do you approach building relationships with insurance payers?

Share your experiences in fostering strong working relationships with payers. Emphasize the importance of regular communication, transparency, and collaboration to effectively resolve disputes and negotiate favorable terms.

Join Rise to see the full answer
What challenges do you foresee in the hospital billing landscape, and how would you address them?

Express your awareness of current trends and challenges in hospital billing, such as changes in regulations or payer requirements. Discuss proactive measures, adaptability, and investment in technology that can help overcome these hurdles.

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Mission: Improving the health of individuals and communities at home and throughout the world. Vision: Be the leading academic health science center in transforming health and healing through education, discovery, prevention and care. Values: ...

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DATE POSTED
April 6, 2025

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