Data Analyst

Empassion is one of the most impactful and exciting start ups in health care. We are focused on improving the experience and lowering costs for seniors at end of life. Specifically, we provide palliative and hospice care for seniors with serious illness and high risk of an over-medicalized death. This population is highly neglected in the current market.

Empassion clients are payers and risk-bearing entities and we work with community palliative and hospice partners to deliver superior outcomes. We are live today across 44 states and growing rapidly.

Empassion is a hybrid remote/in-person company, with headquarters in NYC. We prioritize asynchronous work and communication but are quick to get on a call, Zoom, or even flight if the situation requires higher fidelity discussion. You will have the opportunity to spend time with colleagues in person, including an all-team offsite 1-2x per year (location varies).

What your experience will be:

The Data & Analytics team is a high-impact, high-visibility team that works cross-functionally with the entire organization. We are creating a robust, flexible, and modern analytics platform that is core to delivering the company’s technology and service capabilities. The Data Analyst will report directly to the Director of Data & Analytics. They will work alongside a team of experienced Analytics Engineers and Data Analysts to build out and maintain robust data pipelines and analytics solutions to better understand our patient population using a combination of SQL, dbt, and Looker. They will partner closely with our Growth, Product-Dev, Ops, and Finance teams to deliver explanatory and actionable insights as we work to improve the care our patients receive.

Why you belong here and how you will grow:

This is a remote opportunity to support the buildout of Empassion’s analytics platform and to be part of a passionate, skilled, and committed team working together to realize our shared vision. We pride ourselves on providing accurate, timely, and actionable data to our internal and external users. We hold ourselves to a high standard that respects the impact our data and analytics can have on a patient’s course of care. 

The Data & Analytics team is composed of specialists who can flex across different types of work as needed. The Data Analyst will be designing and building analytics models, reports, and dashboards to enable and empower Empassion and our customers to better understand their patients. We strive to build sustainable data products that our users can operate themselves day-to-day, but are highly responsive when the business has additional data needs and questions.

We are a remote first company, fully distributed across the United States, with a hybrid in-person option for those based in NYC, meeting 2x per week. We prioritize our work activities weekly and hold ourselves accountable to deliverables. We use Slack as a team and have regular Zoom touch points. We have full team offsites 2x per year and additional travel as needed (both to improve work productivity and build team trust). We are dedicated to cultivating relationships built for trust and meaningful experiences that promote your growth. We recognize the value of autonomy, flexibility, and ownership while not losing sight of the importance of real-life experiences. We do not accept anything less than respectful, supportive, and growth-oriented teammates.

• Collaborate with cross-functional teams to understand business requirements and report on data from a variety sources, ensuring data quality, consistency, and accuracy.
• Calculate novel metrics from our proprietary application and third party platform’s data to understand how patients are moving through care programs and the quality of care they’re receiving from their providers.
• Design, develop, and maintain algorithms and data models, using SQL and dbt.
• Use Looker to create visually appealing and informative dashboards and reports to communicate data insights and enable data-driven decision-making by our stakeholders
• Create documentation and training materials for technical and non-technical users of our data products
• Work with your fellow data analysts and analytics engineers to co-author a coherent and intuitive data warehouse, providing feedback on approaches, code review, and a sense of shared ownership
• Expect your 'building time' to be roughly evenly split between dbt, LookML, Looker dashboards, and SQL analysis
• Travel up to 15% of the time to collaborate with others in NYC and Jacksonville, Florida

• 1 to 5  years of experience in data analytics or analytics engineering, having delivered actionable insights and compelling visualizations to Operations, Finance, or Clinical  teams
• Strong SQL skills
• Excellent communication skills with both technical and non-technical audiences (peers, engineers, operations, external customers or prospects)
• Excitement about working in a fast-moving startup environment
• A bias for action and enthusiasm for fast iteration and creative problem solving
• A desire to learn more about the operational workflows of our business and the healthcare delivery system as a whole

• Familiarity with the basics of healthcare delivery and data sources/standards (Claims, ADT, etc.)
• Experience working with Product-Dev teams to thoroughly understand data generated by internally-built applications
• Experience with version control using git / github
• Experience in dbt and looker
• Experience in seed or series A startups

Remote vs. In person

Though Empassion is a fully remote company, we do have programming and events which require us to be in person, including team and company-wide meetings.  

Security

Empassion will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Empassion, please notify us at: info@empassion.com

EEO

We want you to know: You can be a great candidate even if you don't fit everything we've described above. You can also have important skills we haven't thought of. If that's you, don't hesitate to apply and tell us about yourself (especially in your cover letter- this is where you can really state your case for *why you*). We are committed to fostering diversity in our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. We're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people, veterans, and people with disabilities.

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a policy of Empassion not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.