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Employee Relations Partner (Hybrid)

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area.

The Employee Relations Partner is responsible for coaching and supporting people managers within the performance management process. This includes overseeing the handling of performance management, discipline cases, employee grievances, investigations and more.

The Employee Relations Partner coordinates and works closely with the HR Business Partners to amplify and inculcate a performance management culture in each Sector. This position will also collaborate and work closely with the legal department & Snr Dir of HR Ops & Services on critical employee relations issues. Additionally, this position will work closely with the HR Data & Compliance Team on the administration part of the process.

Responsibilities:

  • Handles and administers workplace investigations including, but not limited to: allegations of misconduct, harassment, (including sexual harassment), discrimination, retaliation, insubordination, workplace violence, substance abuse, safety and security violations, and violations of company policy or procedure.
  • Applies the understanding of state and federal laws concerning labor relations when handling situations.
  • Analyzes employee relations or incident reports to determine potential trends or issues and creates action plans to prevent continuous or further issues.
  • Creates legally sound solutions to complex cases and maximizes opportunities for success of employees and the business.
  • Works with the managers and ensures that all employee relation matters are documented within the HRIS system.
  • Provides coaching and guidance to managers on policy adherence for our internal corrective action process.
  • Works and collaborates with leaders and client -facing HR Business Partners on employee relations and other HR issues.
  • Oversees the performance management life cycle, including performance reviews.
  • Drives key principles of performance management strategy, execution and coaching.
  • Provides coaching feedback and guidance to managers.
  • Works and collaborates with employment legal, Employee Relations and HR Business Partners on providing advice on employment law matters.
  • Drafts and executes disciplinary actions, including verbal warnings, written warnings, final written warnings and terminations with the executives over the areas.
  • Advises, coaches and trains managers in best employee relations practices and strategies for managing supervisor situations, problems and employee grievances.
  • Provides recommendations on topics of employee related training with managers and supervisors.
  • Conducts manager training on performance management, where needed.
  • Runs reports within the HRIS system to analyze attrition and locates areas that need assistance.
  • Works in collaboration with other departments within the HR organization on a variety of tasks.
  • Draft and administer Company Employee Relations policies, programs and procedures.

Requirements:

  • Bachelor's degree in Employee Relations, Human Resources or a related field required, or equivalent work experience
  • 5 Years or more of overall HR experience, where 2 or more should be in the Employee Relations space, which includes experience in conducting investigations from start to finish
  • 2 plus years of having client-facing HR Business Partner Experience.
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • SPHR, SHRM-CP or SHRM-SCP preferred.
  • Excellent oral and written communication skills
  • Thorough understanding of state and federal laws concerning labor relations
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
  • Thorough understanding of EEO laws, including but not limited to Title VII, ADA, ADEA, etc.
  • Thorough understanding of dispute resolution and excellent documentation
  • Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

KnowBe4 Glassdoor Company Review
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KnowBe4 DE&I Review
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CEO of KnowBe4
KnowBe4 CEO photo
Stu Sjouwerman
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KnowBe4 is the world's largest provider of security awareness training and simulated phishing platforms.

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DATE POSTED
June 23, 2023

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