Employee Relations Partner

This role is responsible for assessing and recommending employee relations practices and developing best-in-class methods/tools to improve program effectiveness. The Employee Relations Partner is also responsible for supporting people managers in performance management to assist in the growth and development of our team members, including coaching, process improvement and documentation, employee relations management, performance plans, and investigations. Additionally, this person will, in collaboration with the People Centers of Excellence, assist the People Business Partners with leave of absence management, accommodation requests, work visas, acquisition support, policy updates, and other activities related to employee relations management.

What You’ll Do

• In collaboration with the People Business Partners, establish and maintain the Company’s performance management process, procedures, and documentation
• Coach managers and employees to improve work relationships, build morale, and increase productivity and retention to drive employee engagement and successful business outcomes
• Support managers in drafting performance expectations, counseling talking points, performance improvement plans, and, when necessary, termination conversations and packages
• Assist the People Business Partners with leave of absence management, accommodation requests, work visas, acquisition support, remote work requests, and other activities related to employee relations management
• Working closely with the Director, Ppl Business Partner, engage with the team to develop strategies to improve overall employee engagement and manager capability while promoting the importance of accountability and business results
• On an ongoing basis, assess and modify existing programs and policies to ensure market competitiveness and alignment with Applieds’ culture
• Manage employee relations practices and investigations with a solid understanding of state and federal employment laws to reduce risk and ensure regulatory compliance
• Identify training and development opportunities for designated business segments and recommends appropriate programs; conduct training sessions as needed
• Analyze employee relations to determine potential trends or issues and create action plans to prevent or mitigate in the future
• Ensure core administrative processes and internal controls are executed with rigor, attention to detail, and accuracy

What You’ll Need to Succeed

We’re looking for someone who:

• Can work remotely or in any of our Applied Systems offices.

Your experience should include some or all of the following:

• At least 5 years of Human Resources experience, preferably in tech, insurance, or business consulting environment
• Successful track record of working and thriving in a dynamic, fast-paced, and changing environment that is results-oriented and collaborative
• Proven ability to effectively communicate with leaders
• Skilled at simultaneously managing both strategic initiatives and the execution of day-to-day deliverables
• Working knowledge of multiple human resource disciplines, including employee relations, diversity, performance management, organizational diagnosis, and federal and respective state employment laws; experience and knowledge of Canada employment law a plus
• Intermediate to Advanced MS Office skills; experience with 1 or more HRIS systems, UltiPro/UKG a plus
• Bachelor’s degree required
  • We proudly support and encourage people with military experience, as well as military spouses, to apply

Additionally, you may have:

• PHR preferred

What You’ll Gain

Benefits from Day One

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) and/or RRSP retirement savings plans with employer match

Work-Life Balance

• Competitive paid vacation time and a free day for your birthday
• Personal/sick time
• Paid holidays
• Flex Time
• Paid parental leave (U.S. candidates)
• Volunteer time off

Empowering Career Growth and Success – We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.

What We Value

We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people and are empowered by the results of our work. We fulfil the promise of insurance – safeguarding and protecting what matters most in people’s lives. And there is no more important job than that.

Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation and military status.

Who We Are

For more than 35 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing software leader that is revolutionizing the way agencies and brokerages succeed.

We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together we are driving the industry fearlessly forward.

It’s an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what’s possible.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

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