Networking Technician

As a Networking Technician at Encantado Technical Solutions, your responsibilities will include maintaining network connectivity across various locations, resolving network trouble tickets effectively, and working on projects assigned by System Architects. You’ll utilize Tellabs Panorama to manage ONT/GPON devices, handle fiber cable installations, and ensure the proper setup of network devices in switch rooms.

To qualify for the Networking Technician position at Encantado Technical Solutions, you need an AA/AS in an IT-related field along with three years of Networking IT experience. Alternatively, if you don't have a degree, six years of relevant experience is acceptable. Additionally, you must be a US citizen and hold an active DOE 'Q' clearance.

Preferred skills for the Networking Technician role at Encantado Technical Solutions include strong networking and routing capabilities, familiarity with DNS, and knowledge of different network hardware and infrastructure vendors. Additionally, experience in programming languages such as Python or Java, an understanding of IoT, and virtualization skills will enhance your candidacy.

Encantado Technical Solutions fosters a culture of collaboration and growth, offering clear pathways for career advancement. As a Networking Technician, you’ll have opportunities to develop your skills, take on more complex projects, and potentially move into leadership roles within the technical team.

Encantado Technical Solutions is committed to the professional development of its employees, including Networking Technicians. The company provides a variety of training programs, access to industry resources, and opportunities to work on innovative projects that enhance your skills and knowledge in networking technologies.

When answering this question, detail specific instances where you successfully identified and resolved network issues. Discuss the troubleshooting methods you employed, mentioning your understanding of the OSI model and any tools you used during your process.

Focus on the key technologies that relate to the Networking Technician role, such as routing protocols, firewalls, and DNS. Provide examples of how you’ve utilized these technologies in previous roles to support network infrastructure.

Demonstrate your organizational skills by discussing how you assess the urgency and impact of each issue. Explain your approach to managing your time effectively and collaborating with your team to ensure critical network failures are addressed promptly.

Mention specific network monitoring tools you’ve utilized, such as Cisco Network Assistant or SolarWinds, and describe how they helped you keep track of network performance and resolve issues efficiently.

Share your methods for staying informed, such as following industry blogs, participating in webinars, or joining professional organizations. Discuss how you apply new knowledge to improve your work as a Networking Technician.

Provide a specific example that showcases your communication skills, emphasizing how you tailored your explanation to suit the audience's understanding while making sure to maintain clarity and avoid jargon.

Discuss any hands-on experience with fiber optics—such as installation or troubleshooting of fiber cables—and explain why this experience is relevant to the Networking Technician position at Encantado.

Explain your approach to conflict resolution, emphasizing the importance of open communication and collaboration. Share an example where you successfully navigated a disagreement to achieve a common goal.

Provide a brief overview of various network security protocols you are familiar with, such as firewalls and intrusion detection systems, and explain how they play a vital role in maintaining secure networking environments.

Articulate your interest in the company’s mission and values. Highlight specific aspects about Encantado Technical Solutions that resonate with you, such as the collaborative culture or their commitment to technological advancement.