Engagement Center Manager (Fundraising) - USA Nationwide

RNL Is adding Engagement Center Manager talent in 2023! This posting affords the opportunity for individuals to apply who have an interest in higher education fundraising & staff management within an engagement center - but have geographic preferences that are not included on RNL's career page. Utilizing this opportunity to apply in advance of a posted location affords applicants the opportunity to submit their interest for review and consideration in advance.

More About the Position In General:

The Engagement Center Manager role is an early career opportunity with placement or travel options throughout the US. RNL partners with colleges and universities to manage their overall fundraising efforts within an engagement center - the ECM leads those efforts in partnership with a dedicated support structure and collaboration with the clients at the institution.

The Engagement Center Manager leads an institution's efforts to connect with alumni, parents, and friends of the university. The manager is responsible for recruiting, hiring, and managing student Engagement Ambassadors (university students who work with RNL as Engagement Ambassadors) and leveraging RNLs engagement platform to deliver personalized outreach to every constituent via text, video, mail, and phone. This full-time, salaried career opportunity begins with a paid new manager training experience to best prepare Engagement Center Managers to lead an on-campus engagement center!

Preferred:

• Bachelor's degree
• Experience leading or managing in a non-profit fundraising environment; higher education fundraising preferred.
• Experience utilizing RNL Engage or CAMPUSCALL
• Engagement or Calling Center and/or Annual Fund management experience
• Management experience working in a higher education fundraising environment

Required:

• Associate’s degree or equivalent experience
• Proven ability to work independently and manage multiple tasks efficiently
• Strong supervisory and leadership ability demonstrated in past work experience
• Demonstrated organizational skills that support successful managing of a multi-faceted engagement center and accompanying student staff
• Excellent spoken and written communication skills
• Ability to create and execute a recruitment / staffing plan to fill and maintain the Engagement Ambassador role
• Multi-task oriented, with capabilities to effectively execute multiple managerial duties simultaneously
• Must be able to analyze statistics and offer insight into statistical trending of program/project; a comfort with mathematics is needed
• Proficient in Microsoft Office (specifically Microsoft Word, PowerPoint, and Excel)
• Proven ability to work independently and manage multiple tasks efficiently
• Dedication to a unique afternoon and evening schedule (most often Sunday – Thursday, 12:30 pm to 9:30 pm)
• Valid driver’s license, exceptions may be considered for relocation opportunities with accessible, reliable public or private transportation.
• Ability and willingness to complete a new manager training program that requires travel (anticipated at 4-7 weeks).
• Ability and willingness to work remote if needed, leading a Remote Engagement Center and staff

RNL complies with federal, state, and local laws, and/or client requirements regarding mandatory vaccination of its workforce and/or vendors. RNL has safety protocols in place to protect employees, clients, and visitors and you may be required to be fully vaccinated against COVID-19 as a condition of employment. RNL provides exemptions/reasonable accommodations as required by applicable law.

RNL is an Equal Opportunity Employer.