Sales Development Representative

As a Sales Development Representative at EngageTech, your primary responsibilities will include booking outbound meetings primarily through cold calling, utilizing a multi-channel approach that encompasses emails, social selling, networking, and independent research. You’ll cultivate genuine relationships with various stakeholders, engage with prospects across different organizations—including C-suite and Directors—and lead discovery conversations that unearth their challenges and future digital roadmaps. Essentially, you’ll play a critical role in fostering connections that aid in building our clients' success.

At EngageTech, we're keen on passion and personality over formal qualifications for our Sales Development Representative roles. While prior experience in sales can be beneficial, it’s not a requirement due to our comprehensive three-month training program designed to help you succeed. What’s most important is a positive mindset, strong communication skills, and a desire to build relationships across various stakeholders in a fast-paced, dynamic environment.

EngageTech is committed to the personal and professional growth of our Sales Development Representatives. You'll undergo a world-class three-month training program when you join, tailored to unlock your potential in the sales domain. We also invest in personalized development plans to help you identify your career goals and achieve them. Our culture encourages continuous learning, mentorship opportunities, and collaboration with colleagues across different teams.

The work culture at EngageTech for Sales Development Representatives is vibrant, inclusive, and focused on personal growth. We value diversity and encourage employees to bring their interests, whether in sports, corporate social responsibility, or Diversity & Inclusion initiatives, into their professional life. With a focus on building solid relationships both internally and externally, you'll thrive in a supportive atmosphere designed for high performance and continuous evolution.

As a Sales Development Representative at EngageTech, you’ll enjoy a range of impressive benefits. These include uncapped commission opportunities, 12 days of annual leave, and generous medical care. We also prioritize mental health with offerings like chat therapy courses and a sabbatical opportunity after one year of service. Employees can work with new equipment, including laptops, and experience potential travel to our international offices based in major cities like London and Cape Town.

In answering this question, emphasize any relevant experience with cold calling, email outreach, or social selling. Discuss specific techniques that worked for you, such as personalizing messages or establishing rapport quickly. Even if you lack direct experience, consider highlighting related skills, such as communication or relationship-building, showing your readiness to adapt to the SDR role.

It’s crucial to showcase your resilience here. Share strategies you use to cope with rejection, such as reflecting on what can be improved or viewing each 'no' as a stepping stone toward a 'yes.' Emphasize your ability to maintain a positive attitude and continue striving for success after setbacks.

Focus on qualities like a strong work ethic, willingness to learn, and excellent communication skills. You might mention the importance of perseverance, ability to build rapport, and adaptability. Highlight how these attributes contribute not only to personal success but also benefit clients and the company.

Prepare to discuss your organizational skills. For instance, mention how you would use a CRM to track leads efficiently or set daily goals to keep you on track. Demonstrating your ability to multitask while maintaining quality in your work will resonate well with interviewers.

Your response should highlight intrinsic motivators like the thrill of closing deals, helping clients achieve their goals, or the drive to hit targets. Mention your interest in personal development and how you believe sales success aligns with your career growth.

Be honest about your knowledge of the tech sector. If you have experience, discuss specific technologies or trends you’re passionate about. If you're new to tech, express your enthusiasm for learning and staying updated on industry developments, showing your commitment to growth in this area.

Use the STAR technique (Situation, Task, Action, Result) to tell a compelling story. Choose an example that demonstrates your communication skills, investment in relationships, and how that contributed to a positive outcome. This shows the interviewer your ability to connect with others effectively.

Discuss methods like using LinkedIn, industry news, or databases to gather insights on prospects. Emphasize the importance of understanding a client's needs before reaching out to improve your chances of success. That strategy shows initiative and thoroughness.

Be candid about your approach to communication, whether you're more formal or casual. Emphasize your adaptability, stating how you can adjust your style based on your audience and situation. This flexibility is crucial for a Sales Development Representative dealing with diverse stakeholders.

Illustrate your interest in EngageTech by discussing the company's values, growth initiatives, and its commitment to diversity and inclusion. Mention how these align with your career goals and how you see yourself contributing positively to the company’s mission and culture.