Engineering Manager - Messaging Platform - job 1 of 2

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. 

As Engineering Manager for the Messaging Platform team at Postscript, you will lead a team of highly skilled engineers on a cross-functional engineering team. Engineering Managers are directly responsible for day-to-day people management of their direct reports. They focus on leadership, people management, and delivery/execution duties.

You will help define and execute against a roadmap for our Messaging Platform team. Your team will be responsible for messaging throughput and generalized applications that empower cross-functional product teams. Additionally, the team will support and extend deeply embedded, mission-critical integrations with our eCommerce and messaging product partners to provide a world class platform experience.

The ideal candidate has several years of experience leading engineers and directly managing people. Additionally, the ideal candidate has a passion for product engineering and delivering great work that delivers business value and improves customer experience. The best candidates possess the ability to perform the duties of a lead engineer, product manager, project manager, and people manager on any given day and know when and how to switch between those hats as needed to achieve success for their team(s) and the overall company.

Primary Duties

• Lead a team of engineers at Postscript to build a platform that empowers cross-functional product teams to seamlessly integrate with mission critical messaging infrastructure. Directly manage engineering team members and ensure that your entire team is continually enabled to do their best work
• Collaborate with product managers, business stakeholders, designers, and others to plan and execute work  
• Carry out performance management duties for your direct reports via just in time feedback, 1:1s, annual reviews, and continuous improvement opportunities
• Consistently provide ongoing technical mentorship and general professional development for your direct reports and other engineers at Postscript
• Establish and continually improve development and team processes that yield maximum efficiency in day-to-day engineering operations
• Partner with Staff Engineers and technical experts in the organization to develop technical roadmaps and complete technical initiatives to enable engineering efficiency, handle the growth of our platform’s scale, and improve velocity  
• Recruit and hire engineers on your team and on other teams, raise and advocate new positions on your team, and directly participate in the screening and evaluation of candidates.
• Lead and participate in culture initiatives that will help us create the best engineering organization in the world.

What We’ll Love About You

• A proven career directly managing engineers and developing top performers into staff engineers.
• Experience mentoring staff engineers and highly technical contributors.
• Demonstrated experience recruiting and onboarding engineers.
• Clear passion for people, management, and enabling people to do their best work
• Early stage/high growth SaaS experience. 
• Lead teams that have created distributed event-driven systems and maintained critical infrastructure that internal and external developers build on.
• Introduced and maintained systems with a high level of observability (alerting, logging, monitoring).
• Lead teams that support deeply embedded integrations with e-commerce and/or messaging platforms to provide a world class experience.
• Experience working on an internal API team and guiding the technical vision of platform work.
• Demonstrated passion for delivering great products (SaaS or e-commerce experience preferred).

What You’ll Love About Us

• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Fully remote culture - work from home (or wherever!)
• Fun - We're passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off 
• Health, dental, vision insurance
• Other great perks, such as home office stipend

You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.