Enterprise Account Manager - job 1 of 3

Who We Are:

 At adMarketplace, we are passionate about improving the search experience for consumers, publishers, and advertisers without sacrificing user privacy. We are the largest people-led, privacy-safe consumer search marketplace.  

Our mantra is to let our winners run. From your first day at AMP, you will have the opportunity to make a valuable contribution to the company. We’re excited about building and innovating new products. We embody our five core values (known as our 5C’s) with everything we do- Curiosity, Collaboration, Creative Conflict, Commitment, and Competitiveness. We believe in continuous professional growth, and offer all our employees career path mapping to ensure no one ever stops learning. 

 Growing Company. Small, Dynamic Teams. Real Impact.

The Role

As an Enterprise Account Manager, you will be responsible for providing business leadership and account strategy across a dedicated book of business. You will focus on building strong relationships up to the executive level with your clients, collaborating with campaign leads to deliver excellent results, and cross/upsell solutions. You should be a strategic thinker, excellent communicator, and comfortable selling ideas at the executive level.

What You’ll Do:

• Own client relationship post-sales: provide white-glove service to your accounts and serve as primary point of contact for all client-facing questions.
• Provide customer insights to your clients as a data storyteller; deliver our message during QBRs, meetings, and events that demonstrate an understanding of the market, your clients’ business goals, and answer any objections.
• Identify and implement growth strategies across your book of business.
• Collaborate with Campaign Management team to align campaign structure & strategies against client business goals.
• Provide customer insight to Product team for new features, functionality and enhancements; serve as business owner for advertiser facing products.
• Monitor day-to-day account management tactics across key accounts with an eye towards identifying growth opportunities and/or potential account issues.

Qualifications:

• Bachelor's degree; 3+ years of account management experience (ideally at the Enterprise level), search advertising experience a plus
• Strategic thinker who is comfortable using data & insights to grow relationships, identify, and solve problems
• Strong interpersonal skills and experience building internal and external relationships
• Proven ability to set clear and deliverable goals
• Ability to thrive in a fast-paced, deadline-driven, high growth environment
• Able to grasp and solve complex business issues quickly and creatively
• Self-motivated, proactive team player who is not afraid to roll up your sleeves and dive deep into problems to identify new solutions
• Excellent communication skills: collaborating, negotiating, persuading

Join Us: 

adMarketplace has been named as one of the best places to work in New York City by Built In and Crain’s- the latter of which have recognized us the past three years straight! AMP is currently experiencing triple digit growth, and it’s never been a better time to join our team!

We offer a robust continuing education program, management training, regular company-wide lunch and learns, and well-defined career paths to ensure all our employees have an opportunity to grow. 

At adMarketplace, we play to win, but we learn from our setbacks. Our commitment to a collaborative environment means no one succeeds alone, and no one fails alone either.   

 We know you’ve come to expect comprehensive healthcare, wellness programs, paid time off, commuter benefits, and 401k matching from any company, so it’s a good thing we offer all of that and so much more. adMarketplace offers a dog friendly office, Summer Fridays, catered lunches, a fully stocked kitchen, ZogSports teams, happy hours and corporate retreats to encourage a strong work/life balance.