Job details

EPO LTC Support - Coordinator 2

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Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.

You must complete all required portions of the application and attached the required documents in order to be considered for employment.

Department

Medicaid Support

Job Summary

Job Description

Develop and maintain eligibility determination procedures in consultation with department staff, published regulations, and contractors.
Leads training of staff on the proper procedures for LTC and waiver services eligibility determinations.
Monitors staff performance and adherence to required training and recommends further training to supervisors when deficiencies are noted.
Works in conjunction with LDH EPO management to provide guidance of policy intent and to interpret eligibility procedures for Medicaid staff.
Support with analyzing procedures to determine impact on staff, programs, and members.
Collaborates with eligibility staff at all levels to recommend changes in procedures to reduce workload, erroneous payments and burdens on applicants and enrollees.
Performs reviews on samples of cases to evaluate successful implementation of procedures, and shares this information with Eligibility Program & Field Operations and Medicaid Policy Section management for edification on eligibility staff operations.
Develops, implements, directs and monitors compliance of procedures with corrective action efforts to minimize errors in LTC and Waiver eligibility determinations.
Develops and maintains operational chapters governing LTC staff.
Consults with supervisors and regional management to further staff development and skillset acquisition according to operational needs.
Assists in the development of operational standards for regional office personnel to ensure quality delivery of services. Monitors and evaluates service delivery and staff performance.
Supports the LDH Medicaid Program Manager 1A – LTC in performing position duties.
Performs other duties as assigned.

Required Qualifications:

Bachelor’s degree or six years of professional work experience in lieu of degree.
Minimum one year of professional experience working with Louisiana LTC Medicaid Policies, Procedures, and LaMEDS.
Excellent analytical skills, effective organizational and time management skills.
Great attention to detail and follow‐up and excellent verbal/written communications skills.
Proficient in Microsoft Office programs.

Desired Qualifications:

Advanced Degree in Communications or Training & Development or related field.
Minimum two years of professional experience working with Louisiana LTC Medicaid Policies, Procedures, and LaMEDS.
Minimum one year of professional experience in training development and/or delivery.
Minimum one year of experience in procedure development and maintenance.
Relevant industry certifications such as CPTM, CTD, CT, SHRM, ABC, SCMP or similar.

Required Attachments

Please upload the following documents in the Resume/Cover Letter section.

Detailed resume listing relevant qualifications and experience;
Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
Names and contact information of three references;
Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher).

See Diversity Statement instructions by clicking this link:

https://www.uno.edu/careers/diversity-instructions

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

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CEO of University of New Orleans

Peter J. Fos

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By University of New Orleans

The University of New Orleans (UNO) provides some 12,000 graduate and undergraduate students with more than 100 degree programs. It has colleges of business, education and human development, engineering, liberal arts, and sciences; graduate progra...

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INDUSTRY

Colleges & Universities

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in New Orleans, LA

DATE POSTED

August 4, 2023