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Membership Sales Advisor, Rittenhouse Square

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

 

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

 

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

As a full-time Membership Sales Advisor, you are an Equinox brand ambassador. You are passionate about health and fitness, exciting others by encouraging their potential. You are the expert on all the club’s amenities, features, and programs. You’re responsible for building lasting relationships with prospective and current members, ensuring they’re maximizing their Equinox experience. 

JOB OVERVIEW:

Full-time Membership Sales Advisors are responsible for achieving or exceeding individual sales goals, renewals and ancillary service goals by pre-planning the month with strategic outreach, in-club lead generation, and securing member referrals through events. You will work under the management of a General Manager and with the support of a Regional Sales Manager as well as your sales team. Membership Sales Advisors must display, have knowledge of and participate in all the club's services, programs, and products. Above all, Membership Sales Advisors have the ability to build rapport and lasting relationships with prospective and current members in order to build a strong referral base and retain members. 

RESPONSIBILITIES:

  • Responsible for selling club memberships and ancillary business packages 
  • Prospect new business and clients 
  • Host events and workshops for in-club lead generation 
  • Achieve or exceed individual sales goals, renewals and ancillary service goals 
  • Conduct pre-planning activities each month including strategic outreach, for securing member referrals   
  • Build rapport and lasting relationships with prospective and current members 
  • Membership Sales Advisors must have knowledge of and participate in all the club's services, programs, and products 

Qualifications

  • Previous sales experience preferred 
  • Must have an entrepreneurial spirit 
  • Confidence to perform on an incentive-based salary 
  • Excellent verbal and written communication skills 
  • Enthusiastic, energetic, personable and friendly disposition 
  • Personal passion for health and fitness 
  • Enjoy working within a team 
  • Strong time management skills and practices 
  • Ability to work a minimum of 40 hours per week, including weekends 
  • MUST be able to work evenings, weekends and holidays   
  • MUST be able to work the last 4 days of each month

Additional Information

Additional benefits include: 

  • We offer competitive salary, benefits and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

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Average salary estimate

$52500 / YEARLY (est.)
min
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$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Membership Sales Advisor, Rittenhouse Square, Equinox

If you're a fitness enthusiast with a knack for sales, the Membership Sales Advisor role at Equinox in Rittenhouse Square, Philadelphia might just be your dream job! Here at Equinox, we pride ourselves on being more than just a health club – we are a community dedicated to maximizing life and inspiring our members to realize their potential. As a Membership Sales Advisor, you'll become an integral part of our brand, engaging with prospective members and showcasing all the club's incredible amenities, services, and programs. Your main responsibility will be to build lasting relationships, ensuring that members not only join but also thrive in their fitness journey with us. You'll be expected to meet or exceed individual sales goals through strategic outreach and exceptional lead generation, whether through events or personal referrals. As part of a dynamic team led by a General Manager and supported by a Regional Sales Manager, you'll have everything you need to succeed. Have the drive and enthusiasm to inspire others? This position is perfect for someone who wants more than just a job; it's for those who genuinely care about health and fitness and want to share that passion with others. Join us, and help redefine how individuals experience wellness while also enjoying the rewards of a competitive salary and industry-leading commission opportunities. Become part of a team that believes in the power of community and pushes each other to succeed!

Frequently Asked Questions (FAQs) for Membership Sales Advisor, Rittenhouse Square Role at Equinox
What are the responsibilities of a Membership Sales Advisor at Equinox Rittenhouse Square?

As a Membership Sales Advisor at Equinox Rittenhouse Square, your primary responsibility is to sell memberships and ancillary business packages while building strong relationships with both prospective and existing members. You'll also be involved in hosting events, generating leads, and ensuring that members maximize their experience at the club. Achieving individual sales goals through strategic outreach and member referrals is key in this role.

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What qualifications are needed for the Membership Sales Advisor position at Equinox?

To excel as a Membership Sales Advisor at Equinox, previous sales experience is preferred, along with an entrepreneurial spirit and confidence in an incentive-based environment. Strong communication skills and a personable disposition are important, as you'll be interacting with members daily. A genuine passion for health and fitness and strong time management skills are also crucial for this role.

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What kind of work schedule can a Membership Sales Advisor expect at Equinox Rittenhouse Square?

Membership Sales Advisors at Equinox Rittenhouse Square are required to work a minimum of 40 hours per week, and this includes evenings, weekends, and holidays. Flexibility in your schedule is important, especially during peak times and the last few days of each month when goal achievements are a priority.

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What benefits come with the Membership Sales Advisor position at Equinox?

Equinox offers competitive salaries and industry-leading commission opportunities for Membership Sales Advisors. Additionally, you'll enjoy a complimentary club membership, along with perks and incentives on personal training, Pilates, spa services, and products. This role not only rewards your hard work but also promotes your health and wellness journey.

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How does Equinox support its Membership Sales Advisors in achieving sales goals?

Equinox supports its Membership Sales Advisors through a collaborative environment with a dedicated management team. Advisors have access to ongoing training and resources that hone sales skills and knowledge of the club’s offerings. With strategic planning and team events, you will be empowered to generate leads and referrals effectively, helping you reach and exceed your sales goals.

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Common Interview Questions for Membership Sales Advisor, Rittenhouse Square
How do you plan to meet your sales goals as a Membership Sales Advisor?

To meet my sales goals, I intend to develop a comprehensive monthly outreach plan that includes identifying potential leads, hosting engaging events, and leveraging social media to connect with prospective members. I understand the importance of building relationships, so I will focus on creating genuine connections that encourage referrals and renewals.

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Can you describe a successful sales experience you've had?

In my previous role, I successfully increased membership by 25% over three months by organizing a fitness challenge that brought in a community-focused audience. By actively engaging with participants and showcasing our service offerings, I was able to convert many into long-term members and achieve my sales targets.

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How would you handle objections from potential members?

Handling objections is an opportunity to understand a potential member's needs better. I would actively listen to their concerns, address them with relevant information about our offerings, and highlight how Equinox can provide the benefits they are looking for. Providing personalized solutions can often turn objections into commitments.

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What motivates you to work in sales, specifically in the fitness industry?

I am driven by the impact that fitness has on people's lives. Working in sales within the fitness industry allows me to combine my passion for health and wellness with my skills. The ability to help others achieve their fitness goals while contributing to their overall happiness is incredibly rewarding and motivates me to excel in this role.

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How do you maintain balance between hitting sales targets and building relationships with members?

I believe that building relationships is a critical component of sales success. By genuinely connecting with members, I can identify their needs and offer tailored solutions, leading to sales success without sacrificing the relational aspect. It’s about creating a win-win environment where each member feels valued.

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Describe a time when you worked as part of a team to achieve a goal.

In my last role, I worked with my sales team to launch a local marketing campaign. By pooling our strengths in different areas, we successfully increased our customer base by 30%. I learned that effective collaboration, leveraging each person's abilities, is essential for achieving common goals.

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What strategies would you use to generate leads for membership sales?

My strategies would include hosting free fitness workshops or classes to introduce potential members to our offerings, utilizing social media for targeted advertising, and fostering community partnerships to reach new audiences. Networking at local health fairs and events would be another critical avenue to attract leads.

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How do you keep yourself motivated during slow sales periods?

During slow sales periods, I focus on my personal development and continue to engage with current members to strengthen relationships. I also assess my strategies, seek feedback from my team, and find creative new approaches to connect with leads. Staying positive and proactive is crucial during these times.

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What do you think makes Equinox stand out from other fitness clubs?

Equinox stands out due to its commitment to creating a holistic fitness experience. The blend of luxury facilities, diverse offerings, and a high-performance culture creates a unique environment where members are inspired to push their limits. I admire Equinox's vision and community focus, which aligns with my values.

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Why should we hire you as a Membership Sales Advisor at Equinox Rittenhouse Square?

You should hire me because I bring a deep passion for fitness and a proven track record in sales. I am dedicated to understanding members' needs and helping them on their fitness journey. My strong interpersonal skills, along with my enthusiasm for being part of Equinox’s community, make me a perfect fit for this role.

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In everything we do, we create the possibility for people to maximize the potential within themselves.

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March 14, 2025

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