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Case Manager-Lincoln/Bilingual Spanish

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

- Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination

- Provide consistent and comprehensive case management and follow-up

- Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools, account managers and management to ensure appropriate documentation is completed and received

- Facilitate all professional development workshops

- Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency

- Provide individualized assessment of work, provide referrals to appropriate community service or social service agencies when needed

- Accurately complete required documentation for enrollment

- Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract

- Create solutions to participant attendance problems

- Assist in the preparation of project reports as needed (participation, placement)

- Manage programs, including the coordination of introductory workshops, the facilitation of weekly workshops, the issuance of grants in accordance with predetermined allocation targets, and collection of placement data

- Manage the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output

- Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions

- Develop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals

- Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements

- Provide operational support and coverage as needed

- Assist in the intake services for the Center

- Provide operations support for all compliance driven standards

- May be assigned other tasks and duties reasonably related to their job responsibilities

- Other duties as assigned

Qualifications

- Ability to maintain flexibility as needs of contract or contractor require

- A working knowledge of MS Office

- Two years of experience in career advisement and development, case management, customer service, or similar role assisting individuals

- Ability to prioritize tasks and document visits and contacts

- Demonstrated telephone, computer, and strong written and verbal communication skills

-Type a minimum of 35 WPM

- Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives

- Professional understanding of a vast array of occupations and career paths

- Associate degree from an accredited college or university in education, social services, healthcare and/or communications preferred

Prefer:

- Bachelor's degree from an accredited college or university in education, social services, communications and/or 2 yrs relevant experience in human service, people helping, customer service-related fields

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Average salary estimate

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What You Should Know About Case Manager-Lincoln/Bilingual Spanish, Equus

As a Case Manager specializing in bilingual Spanish at Equus Workforce Solutions in Lincoln, NE, you'll be at the forefront of supporting individuals in overcoming barriers to employment. This role emphasizes building professional, one-on-one relationships with clients, ensuring they receive personalized attention and strategies tailored to their unique challenges. Your responsibilities will include conducting assessments, facilitating workshops, and maintaining a thorough documentation system for client interactions. Not only will you play a vital role in helping clients navigate the complexities of job searching, but you'll also be instrumental in program development and operational support within our vibrant team. If you're passionate about making a difference and possess a strong background in case management or career advisement, this is an incredible opportunity to join a widely respected organization dedicated to workforce development. You’ll be actively collaborating with schools, management, and community agencies to ensure our clients have the resources they need to succeed. The position requires a degree in social services, education, or a related field, alongside excellent communication skills and a proactive mindset. At Equus, you will not only contribute to the success of our clients but also participate in activities that foster your professional growth and development within a diverse and supportive team environment. We cannot wait to see how your unique perspectives and skills will enhance our community!

Frequently Asked Questions (FAQs) for Case Manager-Lincoln/Bilingual Spanish Role at Equus
What does a Case Manager-Bilingual Spanish do at Equus Workforce Solutions?

A Case Manager-Bilingual Spanish at Equus Workforce Solutions primarily focuses on providing individualized support to clients, helping them navigate barriers to employment. This involves assessments, follow-ups, workshops, and the creation of personalized action plans. Their role is essential in ensuring clients achieve positive outcomes in their job search.

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What qualifications are necessary for the Case Manager-Bilingual Spanish position at Equus Workforce Solutions?

To qualify for the Case Manager-Bilingual Spanish position at Equus Workforce Solutions, candidates typically need an associate degree in social services, education, or a related field, along with two years of relevant experience. Strong communication skills and the ability to work flexibly are also essential.

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How can I apply for the Case Manager-Bilingual Spanish role at Equus Workforce Solutions?

To apply for the Case Manager-Bilingual Spanish role at Equus Workforce Solutions, you can visit their careers page. Ensure you have an updated resume detailing your relevant experience, and consider writing a cover letter that showcases your passion for helping others in workforce development.

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What is the work environment like for Case Managers at Equus Workforce Solutions?

The work environment for Case Managers at Equus Workforce Solutions is dynamic and collaborative. Employees work in a supportive team atmosphere where they engage with diverse stakeholders, attend professional development sessions, and participate in activities aimed at fulfilling clients' needs. Flexibility and adaptability are highly valued.

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What are the career advancement opportunities for a Case Manager at Equus Workforce Solutions?

Career advancement opportunities for Case Managers at Equus Workforce Solutions can include promotions to senior management roles, specialized positions in program coordination, or transitions into training and development positions. The organization is committed to employee growth and offers numerous training programs.

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Is the Case Manager-Bilingual Spanish position remote or in-person at Equus Workforce Solutions?

The Case Manager-Bilingual Spanish position at Equus Workforce Solutions in Lincoln, NE, typically requires in-person engagement as it involves direct interaction with clients at career centers. However, specific job functions may allow for some degree of remote work, depending on organizational needs.

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What is the impact of the Case Manager-Bilingual Spanish role at Equus Workforce Solutions?

The impact of the Case Manager-Bilingual Spanish role at Equus Workforce Solutions is significant. By assisting clients in overcoming employment barriers, Case Managers directly contribute to improving individuals' lives and bolstering the local community's economic health.

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Common Interview Questions for Case Manager-Lincoln/Bilingual Spanish
How do you prioritize tasks while managing multiple clients as a Case Manager?

When prioritizing tasks as a Case Manager, it’s important to assess each client's immediate needs and deadlines. A helpful strategy includes creating a daily task list, categorizing activities by urgency, and setting clear timelines for follow-ups to ensure no one falls through the cracks.

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Can you describe an effective method you use for documenting client interactions?

An effective method for documenting client interactions involves maintaining a detailed and organized client portfolio that includes notes from each meeting. I also recommend using digital tools or software that streamline documentation, making it easier to retrieve and update information as needed.

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What techniques do you apply to motivate clients facing employment challenges?

Motivating clients facing employment challenges can involve setting realistic short-term goals, celebrating small achievements, and maintaining regular communication. I find that using positive reinforcement and sharing success stories can empower clients and boost their confidence.

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How do you approach developing workshops for job seekers?

When developing workshops for job seekers, I start by identifying common challenges and informational needs through assessments and client feedback. Collaborating with industry professionals to offer relevant insights, while ensuring the content is engaging and actionable, is crucial for workshop success.

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Describe your experience collaborating with community service agencies.

Collaboration with community service agencies has been fundamental in my previous roles. I focus on building strong relationships with agency contacts, clearly communicating referral processes, and establishing collaborative programs that effectively address clients' diverse needs.

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How do you ensure compliance with organizational and grant requirements?

To ensure compliance with organizational and grant requirements, I maintain up-to-date knowledge of the relevant standards, incorporate compliance checks into my documentation processes, and regularly review contract stipulations to avoid any lapses in operational accountability.

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What experience do you have in providing case management services?

My experience in providing case management services spans several years, focusing on career advisement and support. I have successfully navigated clients through various challenges by employing comprehensive intake assessments, individualized plans, and ongoing follow-up to monitor their progress.

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How do you handle difficult conversations with clients?

Handling difficult conversations with clients requires a compassionate approach. I listen actively, validate their feelings, and provide constructive feedback that encourages problem-solving. It’s vital to remain patient and maintain a supportive tone during these discussions.

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What role does cultural competency play in your work as a Case Manager?

Cultural competency is crucial in my work as a Case Manager. Understanding and respecting the diverse backgrounds of clients enables me to address their needs more effectively. I aim to create an inclusive environment that appreciates cultural differences, which positively affects client engagement.

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How do you track client progress towards employment goals?

Tracking client progress towards employment goals involves setting measurable milestones and regularly reviewing them through meetings and reports. I utilize client databases to log achievements and feedback, ensuring that I adapt our strategies as necessary to keep clients on track to success.

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Equus Products, Inc. is a prime manufacturer of test equipment, gauges and tachometers for the automotive aftermarket. We strive to be the supplier of choice by offering high quality products, innovative designs and value to our buyers. We view ou...

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DATE POSTED
November 29, 2024

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