Senior UX Designer

eSimplicity is modern digital services company that delivers innovative federal and commercial IT solutions designed to improve the health and lives of millions of Americans while defending our national interests. Our solutions and services improve healthcare for 100+ million Americans, protect our borders, and defend our country by supporting and innovating with the Air Force, Space Force, and Navy. Our team of 200+ engineers, designers and strategists relentlessly challenge the status quos, build consensus and collaborate to deliver new solutions with an unwavering focus on the user experience from start to finish. 

Are you passionate about designing modern digital experiences?Are you an advocate for human centered design and customer-centric solutions? Do you have experience building effective and engaging digital products, with bonus points for experience in federal agency settings? Have you assisted other companies undergoing a digital transformation? 

eSimplicity is excited about an upcoming new project. We are looking for a new Senior User Experience Designer. The designer will have the opportunity to work with our multifunctional product team as they build critical new digital products for our government client. They will be responsible for the end-to-end design of complex software solutions, from discovery through prototyping and validation. They’ll have the opportunity to develop strategic initiatives and work with our client to establish design methods and best user experience practices for the project. Beyond the day-to-day work of product and interface design, you’ll also have the chance to champion HCD and user experience across the company. 

We are in uncertain times and ensuring great service for our government customers is more important than ever. 

• Unite stakeholders to work on solving complex business problems from discovery throughdesign execution and implementation using a broad range of skills, including but not limited to discovery interviews, codesign, interaction design, visual design, UI design, and usability studies.  
• Work closely with business and functional leaders to understand their challenges, determining the most appropriate designapproach, prioritizing the projects that will have the most impact, and building a long-term design roadmap. 
• Use design thinking principles and tools to facilitate sessions for a wide range of audiences with a focus on the customer and employee experience. Collaborate with peers, leadership, and customers to co-create solutions that align with our customer experience strategies. 
• Work closely with engineering, product, and research to design[insert specific product where possible]. 
• Establish best practices for design on the project and educate relevant stakeholders about customer-centricity. Serve as an advocate and change champion with stakeholders for a user centric, research based, and design driven culture. 
• Contribute to eSimplicity’s HCD community of practice, as well as build our partners’ HCD research knowledge base and practice development. 

• Bachelor’s degree (B.A.) or equivalent from an accredited four-year college or technical school, specifically in computer science, information systems, engineering, business, or related scientific or technical discipline (i.e., UX design, visual design, industrial design) 
• Seven (7+) years related experience and/or training; or equivalent combination of education and experience. 
• Must be able to obtain and maintain a Public Trust clearance. 
• Must currently reside in the United States. 
• Experience working on digital transformation and customer experience initiatives. 
• Experience working in an agile environment or with agile teams. 
• Experience working with UX for data-sensitive products. 
• Ability to write routine reports and correspondence. 
• Ability to speak effectively before groups of customers or employees of an organization. 
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.   

• Quality - Our policy is to consistently provide services that meet customer expectations.  
• Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies of their job. 

eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by your manager.

Occasional travel for training and project meetings. It is estimated to be 5-15% per year.

Benefits:

We offer highly competitive salary, full healthcare benefits and a flexible leave policy.

Equal Employment Opportunity:

eSimplicity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability.