Job details

Group Client Director

Client Leadership is predicated on building true partnerships with our clients by immersing our people deeper within their business than ever before. By expanding our horizons, and further interrogating our client’s business challenges, we can unlock the potential to deliver broader business solutions that live outside of pure media - ultimately driving us towards the company vision.

As a Group Client Director, you are responsible for having a deep understanding of your client’s business and challenges - this is not limited to just media & advertising. You will work with the client team to unearth & develop business challenges into solutions that will not only drive your client’s business forward

You will be curious, passionate, enthusiastic and ultimately indispensable to the client and their business. You will ensure that the output from the team is of consistent quality, seamlessly translates strategic approach from end to end and that all deadlines are met.

Key Relationships

Every person that touches your client’s business

Senior/middle management Client stakeholders

Client Partner
Key personnel in specialist depts. (Marketplace/Strategy/SBU)

Key Media owners

Responsibilities

Understand your clients business and have an informed view on far broader elements of the client’s world and not limited to just Media & Advertising. Know your clients KPI’s and how we can help them to hit these.

Maintain a consultative relationship. Talk to your clients daily – be an extension to their marketing team. A continuous dialogue is essential to developing the relationship

Leverage the wider agency. Don’t limit your thinking to the immediate client group. Use broader sectors, share knowledge from other groups.

Understand your own business. Speak intelligently and persuasively about the ambitions and levers we have

Collaborate and be the lead agency yet establish strong relationships with other agency partners understanding their role within the agency village.
Construct plans for team progression (both succession plans and contingency plans)