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Clinical Lab Assistant I - Phlebotomist- SEIU (40 hours/week)

Wage Range: $24.25 - $36.77 per hour

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications, or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
EvergreenHealth has outpatient phlebotomy clinics located in Canyon Park, Redmond, Woodinville, Kenmore, and Kirkland. 
Job Summary
Performs venipuncture and capillary specimen collection on patients. Depending on work location, performs in-house phlebotomy, in house processing, phlebotomy in a physician office setting, or registration and phlebotomy in a patient service center. Demonstrate effective communication among laboratory colleagues, clients, physicians, medical office staff and patients.
Position is Mon-Friday but must be available for occasional Saturday (typically once every 2- 3 months.
Primary Duties
  1. Performs venipuncture and capillary puncture blood sample collections on patients of all age groups, and accurately identifies and labels all specimens following established laboratory protocol.
  2. Uses the laboratory information system or other reference laboratory’s web-based applications to independently solve complex issues in a sensitive, caring, and timely manner.
  3. Processes all specimens in accordance with laboratory protocol including the proper handling, centrifugation, storage, packaging, and transport.
  4. Responsible for collecting all insurance/financial information necessary for proper billing. Demonstrates knowledge of requirements for collecting ABN’s and filling out MSPQ information.
  5. Accurately enters orders and patient demographic information in the laboratory information system.
  6. Answer and navigate calls with accuracy, efficiency, and courtesy using best customer service tactics and practices.
  7. Performs other duties as assigned.
License, Certification, Education or Experience:
REQUIRED for the position:
  • High School graduate or equivalent or applicable coursework to be applied to obtain required WA State Medical Assistant – Phlebotomy (MA-P) - Certification.
  • Certification from an approved phlebotomy-training program with successful completion of a required internship preferred, or relevant work experience.
  • Medical terminology
  • State of Washington Medical Assistant – Phlebotomist (MA-P) or equivalent.
  • Have and maintain current Healthcare Provider CPR certification.
DESIRED for the position:
  • 3 years of experience working in a clinical laboratory customer service or specimen processing role
  • Previous training and competence in dealing with the unique needs in the range of customer service situations with clinicians and their office staff
  • Working knowledge of the various government regulations specifically Medicare and the Washington state medical Test Site regulations. Working knowledge of the College of American Pathologists (ASCP) and the Joint Commission (TJC) inspection criteria
  • PBT(ASCP)
Benefit Information:
Choices that care for you and your family.
At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
  • Medical, vision and dental insurance
  • On-demand virtual health care
  • Health Savings Account
  • Flexible Spending Account
  • Life and disability insurance
  • Retirement plans (457(b) and 401(a) with employer contribution)
  • Tuition assistance for undergraduate and graduate degrees
  • Federal Public Service Loan Forgiveness program
  • Paid Time Off/Vacation
  • Extended Illness Bank/Sick Leave
  • Paid holidays
  • Voluntary hospital indemnity insurance
  • Voluntary identity theft protection
  • Voluntary legal insurance
  • Pay in lieu of benefits premium program
  • Free parking
  • Commuter benefits
View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.
This position is covered by a collective bargaining agreement between EvergreenHealth and the Service Employees International Union (SEIU) Healthcare 1199NW.

Average salary estimate

$63372.5 / YEARLY (est.)
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$50440K
$76305K

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What You Should Know About Clinical Lab Assistant I - Phlebotomist- SEIU (40 hours/week), EvergreenHealth

Join EvergreenHealth as a Clinical Lab Assistant I - Phlebotomist, where your skills in phlebotomy will make a genuine difference in the lives of our patients! In this supportive environment, you will perform venipuncture and capillary specimen collections on individuals of all ages, ensuring that every sample is accurately labeled and processed according to our high standards. Working Monday through Friday, you may occasionally be required to come in on Saturdays, but rest assured, this role offers plenty of rewarding experiences during the week! As a vital team player, you’ll engage with patients, physicians, and laboratory colleagues, using your great communication skills to ease the process for everyone involved. You’ll also tackle various administrative tasks, including entering patient information in our laboratory information system and ensuring that insurance information is collected properly. Your background in medical terminology and experience in a clinical lab or customer service setting will be essential as you navigate this dynamic role. With opportunities for competitive wages and a comprehensive benefits package, including medical, vision, and dental insurance, you’ll have plenty of reasons to thrive at EvergreenHealth. If you’re looking to grow your career in healthcare and engage with a dedicated team, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Clinical Lab Assistant I - Phlebotomist- SEIU (40 hours/week) Role at EvergreenHealth
What does the Clinical Lab Assistant I - Phlebotomist position at EvergreenHealth entail?

The Clinical Lab Assistant I - Phlebotomist at EvergreenHealth involves performing venipuncture and capillary specimen collection on patients, ensuring accurate labeling and processing of samples, and effectively communicating with healthcare professionals. This role also includes administrative duties such as entering patient information in the lab system and collecting insurance details.

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What qualifications are required for the Clinical Lab Assistant I - Phlebotomist at EvergreenHealth?

To qualify for the Clinical Lab Assistant I - Phlebotomist position at EvergreenHealth, candidates must have a high school diploma or equivalent, relevant medical assistant-phlebotomy certification, and current CPR certification. Experience in a clinical laboratory and knowledge of medical terminology are also important.

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What is the wage range for the Clinical Lab Assistant I - Phlebotomist position at EvergreenHealth?

The wage range for the Clinical Lab Assistant I - Phlebotomist position at EvergreenHealth is between $24.25 and $36.77 per hour. This range reflects the pay for the most foundational to the most advanced levels within the role, and salaries may vary based on education and experience.

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What benefits are offered to Clinical Lab Assistant I - Phlebotomists at EvergreenHealth?

EvergreenHealth provides a comprehensive benefits package for Clinical Lab Assistant I - Phlebotomists, including medical, vision, and dental insurance, health savings accounts, retirement plans with employer contributions, tuition assistance, paid time off, and more. These benefits are designed to support the health and well-being of employees and their families.

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Is previous phlebotomy experience necessary for the Clinical Lab Assistant I position at EvergreenHealth?

While prior phlebotomy experience is preferred for the Clinical Lab Assistant I position at EvergreenHealth, it is not always required. Certification from an approved phlebotomy program along with relevant experience, or completion of a strong internship, can help candidates demonstrate their qualifications.

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What can I expect in terms of work hours for the Clinical Lab Assistant I - Phlebotomist role at EvergreenHealth?

The Clinical Lab Assistant I - Phlebotomist role at EvergreenHealth is primarily a Monday through Friday position, but applicants should be prepared to work occasional Saturdays every 2 to 3 months. This flexibility helps ensure patients receive care when they need it.

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How can I prepare for an interview for the Clinical Lab Assistant I - Phlebotomist position at EvergreenHealth?

To prepare for an interview for the Clinical Lab Assistant I - Phlebotomist position at EvergreenHealth, familiarize yourself with common laboratory protocols, stay updated on effective customer service practices in healthcare, and review your experience in phlebotomy and patient care to showcase your qualifications.

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Common Interview Questions for Clinical Lab Assistant I - Phlebotomist- SEIU (40 hours/week)
What techniques do you use for venipuncture and capillary blood sample collection?

When asked about venipuncture techniques, be prepared to describe the steps you take to ensure a successful blood draw, such as selecting the appropriate site, using proper aseptic techniques, and ensuring patient comfort. Highlight your experience and any challenges you've overcome in the process.

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How do you ensure patient comfort during blood draws?

To ensure patient comfort during blood draws, emphasize your ability to communicate effectively, explain the procedure clearly, and maintain a calm demeanor. Share any techniques you use to distract or reassure anxious patients, emphasizing the importance of empathy in patient care.

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Can you describe your experience with lab information systems?

Discuss your familiarity with lab information systems by outlining the specific systems you've used and describing how you've used them to enter patient information accurately and solve issues efficiently. Mention data management practices and your attention to detail.

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What is your experience with insurance documentation?

When responding to questions about insurance documentation, detail your previous experiences collecting and managing patient insurance information. Highlight your understanding of important forms such as ABN’s and MSPQ, as well as any relevant training you've received.

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How do you handle a difficult patient or challenging situation in the lab?

Describe a specific instance in which you managed a difficult patient or situation, highlighting your conflict resolution skills. Focus on your ability to remain calm, communicate effectively, and provide solutions that prioritize patient safety and satisfaction.

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What protocols do you follow for specimen handling and transport?

Explain the standard protocols you adhere to for specimen handling and transport, including proper labeling, use of appropriate containers, and maintaining specific temperature conditions. Emphasize your commitment to following established laboratory protocols to ensure specimen integrity.

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How do you prioritize tasks during a busy shift?

Discuss your organizational skills and methods for prioritizing tasks during busy shifts. Share specific strategies you use to manage time effectively while ensuring that all lab protocols and patient care standards are met.

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What do you know about EvergreenHealth's approach to patient care?

To answer this question, research EvergreenHealth’s mission and values regarding patient care. Highlight how their commitment to compassion aligns with your own and how you aim to contribute to providing high-quality and accessible healthcare for patients.

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How do you stay current with developments in phlebotomy and laboratory procedures?

Emphasize your dedication to continuous learning by discussing any recent courses you've taken, workshops attended, or professional organizations you're a member of in relation to phlebotomy and laboratory procedures.

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Why do you want to work as a Clinical Lab Assistant I - Phlebotomist at EvergreenHealth?

When responding to why you want to work at EvergreenHealth, articulate your alignment with their mission and how your skills and experiences make you a great fit for the Clinical Lab Assistant I - Phlebotomist role. Share your enthusiasm for supporting patient care in a collaborative environment.

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EvergreenHealth will advance the health of the community it serves through our dedication to high quality, safe, compassionate, and cost-effective health care.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
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Full-time, on-site
DATE POSTED
November 24, 2024

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